SUMMARY

• Highly motivated IT Business Analyst with 6+ years of professional experience in Business Analyst, Business applications with IIBA and BABoK Requirements Management standards.
• Strategy and Project Management in fast paced environments.
• A problem solver, and relationship builder that drives success in identifying the vision and requirements of business units and turning those into strategic, value add, technical solutions.
• Worked on theGuidewireimplementations, configuration and upgrades (Planning, Design, Development and Deployment to Maintenance).
• Performed Business Process modeling (BPM) by using Activity diagrams and creating sequence diagrams to provide direction to developers.
• Worked onGuideWirePolicyCenter & also involved in OneShield Policy Admin System implementation projects also was involved in working on Renaissance P&C Insurance Billing System implementation projects.
• Proven success as a business analyst through the years, providing a well - balanced understanding of business relationships, business requirements, and technical solutions.
• Involved in the techno FunctionalGuidewirePolicy Centre documentation for Auto, Homeowners, Renters, Condominium Unit Owners, Manufactured Homeowners throughGuidewirePolicy Centre.
• High proficient with SQL against SQL Server, Sybase, Oracle and DB2 databases using tools like Toad, SQL Programmer and Rapid SQL.
• Ran RestAPIcalls and verified the payload request data and structure for XML and JSON depending on the clients.
• Thorough understanding and hands on experience withBABOK(Business Analysis Body of Knowledge) and PMBOK (Project Management Body of Knowledge) concepts, tools, techniques and competencies.
• In depth knowledge of Software Development Life Cycle (SDLC), thorough understandings of various phases like requirements, analysis/design, and development and testing.
• Strong understanding ofBusinessprocess management,BusinessProcess Automation (BPA),Businessprocess Improvement (BPI) andBusinessProcess Reengineering (BPR).
• Involved in documenting customization requirements, business rules and data migration requirements for the Implementation ofGuidewireClaims Center and PolicyCenter.
• Extensive experience in Business Requirements gathering and writing skills with expertise in developing and documenting Business Requirement document (BRD), Functional Requirement Document (FRD), Software Requirement Specification (SRS) across the deliverables of a project.
• Proficient in creating and managing Requirement Traceability Matrix (RTM) for tracking and managing.
• Strong Experience in writing Test Plans and Test Cases for User Acceptance Testing (UAT), managing test script execution for System/Integration Testing, Regression Testing, Progression Testing, and conducting Smoke Test.
• Experience in blueprint, VersionOne, Rally Software, Microsoft Test Manager, HP Quick TestPro, TestDirector, ClearQuest, PVCS Versions Manager, and PVCS Tracker.
• Authored test plans, test cases for various test scenarios and helped testing team to better understand the test scripts.
• Very proficient in Data Modeling, Data Flow Analysis, Transaction Flow Analysis, Alternative Path analysis, Data Security and Active Directory In depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Extensive experience in analyzing and documenting business requirements and system functional specifications including Risk analysis, conducting JAD meeting sessions with various stakeholders and the end users.
• Experience in facilitating Joint Application Development (JAD) sessions, Rapid application development (RAD) sessions, conducting user interviews and acting as a liaison between the customers, development team and testing team.
• Working knowledge in ERP, Inventory management, Knowledge on Rational Clear Case for Version Control of requirement documents and Rational Clear Quest for tracking and prioritizing defects.
• Created tabular, matrix, pie, bars and column reports to meet client requirements.
• Performed ETL and analyze different sources of incoming data and performed various transformations.

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential, NYC, NY

Responsibilities:

• Performed User Interface mock-ups, story boards, functionality analysis on system touch points, data flow diagrams and AS-IS and TO-BE processes.
• Having experience inGuidewiretechnologies in Policy Center application's Configuration and Implementation.
• Gathered requirements by conducting meetings, brainstorming sessions with thebusinessusers and stakeholders, talking to Subject Matter Experts, etc.
• UsedIBMTableau BI for analyzing, reporting and transforming data.
• Reviewed Business Analysis Body of Knowledge (BABOK) with BA staff to facilitate understanding of key knowledge areas and appreciation of scope of responsibilities.
• Centralized the policy creation by integratingGuidewirePolicy Center withGuidewireClaim Center Systems, Billing System and other existing system supporting operations.
• Expert in commercial Property and Casualty, Commercial Lines and Personal Lines Insurance, Underwriting, Rating andGuidewireexperience with national carriers.
• Developed business process models (BPM) for existing (As-Is) and future (To-Be) business processes.
• Generated requirements in Requisite Pro, and tagged thebusinessrequirements andbusinessrules to use cases.
• Capture User stories usingguidewiretemplate; few major stories worked on included Commercial Auto, Worker's Compensation, Business Owners Policy and Commercial Property Package.
• Efficiently track and determination of project and production support problems, consider SOX controls impact and support user acceptance testing and training.
• Developed, sustained, and filed treasury reports, investigated and scrutinized banking fees while also ensured compliance with internal controls, policies and procedures.
• Worked with the PMO to establish Agile - Scrum methodology within the IT department.
• Actively facilitated requirements elicitation sessions with clients and internal technical and business SME's.
• Drive/Assist functional design on the GAPs, drive/Assist in configurations of FIT in AX systems.
• Experience withdatawarehouse best practices, design, anddatamodeling.
• Designed and deployed various ETL packages to migrate thedatacoming from flat file, Excel, XML and SQL Server and to synchronize daily transactiondata.
• Worked in Extraction, Transformation and Loading (ETL)datafrom various sources into DataWarehouses andData.
• Generated different types of reports from SQL Server and OLAP EnterpriseDataWarehousing.
• Gather requirements by conducting meetings with seniormanagementteam and coordinating white boarding sessions, brainstorming and documenting requirements.
• Conducted JAD sessions and user interviews at both in-house and client locations, gathering and analyzing requirements using Rationale tools.
• Designed, deployed and maintained SSRS reports. Created new ETL process to extract, transform and load data from different sources to data ware house.
• Used the SQL queries to pull and analyze historical data to determine appropriate loan size, terms, and pricing for the customer.

Business Analyst

Confidential, San Francisco, CA

Responsibilities:

• Interacted with the business users and gathered requirements for the business definition.
• Investigate requirements and interface with developers to resolve issues and report the issues to all concerned. Outstanding issues are documented and managed inJIRA.
• Performed regression, integration, data driven testing using HPQuickTestPro.
• Having good knowledge of insurance domain explicitly inGuidewirePolicy Centre,GuidewireRate Level, NextGen Underwriting, Acord Level3 and Document Management System.
• Used the Agile methodology guidelines to carry out every step of the business modeling process.
• Lead discussions and JAD Sessions to gather business requirements and discuss possible solutions documenting them Software Requirement Specifications (SRS).
• Worked on Business Process Modeling (BPM), UML (Activity, Use Case, and Class) diagrams, and Data flow diagrams.
• Elicited demands from the stakeholders and analyzed them for consistency, flexibility and completeness.
• Involved in the stack sessions, and met with all stake holders to understand, articulate, and document the requirements.
• Documented use cases, created use case diagrams that described the behavior of the system and modeled them in Rational Rose.
• Acted as a Subject Matter Expert (SME) on many occasions to explain in brief to the business users about the internal systems.
• Worked on implementingGuidewirepolicy center and transitioning company's existing system to the policy center.
• Optimized SQL queries for improved performance and availability.
• Vast experience in performing SDLC tasks - Requirement gathering, Analysis and Feasibility, Creating Business Requirement Document (BRD), Transforming BRD to Functional Specification Documents (FSD), High Level and Low Level Design documents etc.
• Worked on projects which used RUP and Waterfall methodologies.
• Coordinated with the business partners in conducting the UAT (User Acceptance) Testing.

Confidential, Draper, UT

Responsibilities:

• Analysis and Requirement specification inJIRA.
• Experience in blueprint, VersionOne, Rally Software, Microsoft Test Manager, HP Quick TestPro, TestDirector, ClearQuest, PVCS Versions Manager, and PVCS Tracker.
• Participate/led requirements elicitation, interviews, prototyping, business process modeling, use case, workflow analysis, requirements traceability and UAT.
• Facilitated and managed JRP sessions, brainstorming sessions and JAD sessions with the business and technical teams to resolve requirement conflicts and undertake the system design.
• Used Balsamiq for mockups in Agile.
• Designed and developed Business and System Use Cases, Use Case Diagrams, Activity Diagrams and Sequence Diagrams using Object Oriented Analysis and Design using UML and RUP methodology.
• Vast experience in performing SDLC tasks - Requirement gathering, Analysis and Feasibility, Creating Business Requirement Document (BRD), Transforming BRD to Functional Specification Documents (FSD), High Level and Low Level Design documents etc.
• Developed business process models in RUP to document existing and future business processes. Helped develop project definition document (PDD) and scope document.
• Perform Peer Reviews of all artifacts completed by an ISD/Contractor BA within my team prior its disclosure to any group (Business, Technical, and Quality Assurance).
• Facilitated and managed meeting sessions with committee of SME's from various business areas such as Heads in Loan Monitoring, Fund management and Actuaries by conducting interview sessions, requirement planning and analysis sessions. Also developed the Business Requirement Document (BRD), Functional Specifications and a high-level project plan.
• Assisted with user testing (UAT) of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place. Conducted User Acceptance Testing.