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Business Analyst Resume Profile

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CT

SUMMARY:

  • Excellent SQL development experience with Oracle and SQL Server.
  • Over 7 plus years of total experience in Information Technology Industry with 6years of expertise in System Testing UAT applications and testing web based and Client Server applications manually.
  • An enthusiastic and project-oriented team player with solid communication and leadership skills and the ability to develop creative solutions for challenging client needs.
  • Excellent working knowledge of System Development Life Cycle SDLC and Software Testing Life Cycle STLC , Requirements gathering, Analysis, Design, Development, Implementation and Testing, Methods like Waterfall, with emphasis on Software quality Assurance including Functional and Integration testing.
  • Experience on Agile - Scrum and Waterfall methodologies.
  • Experience on SDLC background with RUP.
  • Support Test Automation activities during recent project Implementation
  • Strong understanding of QA Principles and QA Process.
  • Experience in interacting with Business Analysts, Developers and Tech Support to help identify the requirements.
  • Experience with creating test strategies, test plans, cases and grids.
  • Having experience in client-server API testing.
  • Good knowledge of HTML, JSon and CSS
  • Experience in providing QA estimates, coordinating QA efforts deliverables and QA status reporting.
  • Experience in testing web based, desktop based and the mobile based application.
  • Support Business Requirements efforts
  • Have good experience in creating Test Cases, Test Plans, Technical Design Documents, Functional Design Documents and Quality Audit Reviews.
  • Expertise in System Testing, UAT, Production Support and Maintenance Services.
  • Expertise in Project documentation, Testing and Quality audit reviews.
  • Support Report testing process
  • Extensively worked on MS Office Tools EXCEL, WORD, POWERPOINT and ACCESS .
  • Has Team Building/handling experience.
  • Familiarity with automation tools for testing
  • Excellent communication, interpersonal skills and presentation skills, which helped achieve excellent results and meet client expectations, all through. Have an ability to communicate ideas, issues and solutions clearly to both functional and technology preferences.

Technical Skills:

  • Operating System
  • Windows 98/NT/2000/XP, UNIX
  • Languages
  • SQL, JAVA and Visual Basic, JSon
  • Internet Programming/Tools
  • VB Script, Java Script, HTML, XML, PHP
  • Database
  • Oracle 11g/10g, SQL Server, DB2, MS-Access
  • Testing Tools
  • QTP 11/10, Selenium, Open STA
  • Bug Tracking System
  • HP Quality Center, Bugzilla, TFS
  • Documentation Tools
  • MS Office 2010, Adobe Tools, Visio, MindMap

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Software Tester

QA Lead Senior Software Tester specializing in Legal Matter management and E-Billing solutions. Currently serving as the key member of the testing team as QA lead and Onsite Coordinator. Managing an Onsite-offshore model testing team in developing and implementing quality-assurance and quality control methodologies to ensure compliance with QA standards, Accessibility features and customer specifications.

Responsibilities:

  • Set up the Offshore testing team, created detailed transition plans for on boarding the offshore teams to own up specific areas of Regression test suite
  • Facilitated and Coordinated with Clients, the offshore team and testing teams in India for seamless carryover of the test suite.
  • Developed a good understanding of agile methodologies and was able to reduce the turnaround time for creating Acceptance tests and details test scenarios by leveraging the existing application knowledge. This in turn paved way to work as Business Analyst with PO Teams to refine the high level specifications to user stories.
  • Arranged and participated in cross team sessions with the other scrum testing teams for knowledge sharing and discussions.
  • Worked with clients and SME's to review and refine the existing Regression suite to align with actual Business scenarios. Performed In depth analysis of various areas of the application to facilitate PO discussions.
  • Written several complex SQL queries for data validation and data verification.
  • Worked on Black Box testing Principles.
  • Created Mind maps, pro-actively learnt various areas of the Legal matter management application that enabled the transition to be complete earlier than stipulated time.
  • Set up separate test environments and test data for each module of the application in order to maintain clean test environments for future releases.
  • Experience in Black box testing with a complete QA cycle from testing, defect logging and verification of fixed bugs
  • Status reporting Weekly status reports and Release wise execution metrics
  • Testing the mobility testing through the iPad and mobile apps like iOS, Android.

Environment: C/C , SQL Server 2010, HP Quality Center 9.0, Microsoft VB.NET, PHP, PL/SQL, QTP, Groovy, iOS, Android.

Confidential

Sr. Test Analyst

Confidential Health is a leading provider of information for professionals and students in medicine, nursing, allied health and pharmacy.

Responsibilities:

  • Responsible for the whole project life cycle PDLC starting from requirements gathering from business users to successfully delivering the project through agile methodology.
  • Automated test cases using Test Driver framework with QTP 10.
  • Coordination with the Development team on defect fixes and build plan.
  • Performed Smoke testing for each build and Regression Testing.
  • Design Test Cases and Review the same.
  • Tracking and Reporting Bugs.
  • Involved in Peer Reviews.
  • Preparation of weekly, monthly status report and execution metrics.

Environment: HP Quality Center 9.0, Windows XP, Oracle 9i, Microsoft SQL Server, SQL, Business Objects.

Confidential

Sr. Software Test Analyst

  • Software Tester specializing in filing both federal state tax
  • Confidential online offers online and in-person tax preparation and tax software, mortgages, brokerage and financial services, consumer tips and tax planning information. The taxes are filled for the different ranges of the people in the Confidential in order to make the UI more attractive and user friendly the project choose the Silverlight technology.

Responsibilities:

  • Involved in creating test cases using existing product depending on the scenarios.
  • Involved in executing the test cases.
  • Identifying and raising the Defects through HP Quality Centre.
  • Involved in creating the test scenarios by comparing the existing application.
  • Involved in Functional and Regression testing.
  • Performed sanity testing for every built to make sure that excepted results are met.
  • Smoke testing was performed to determine broken links and to ensure that major functionalities are working as expected.

Environment: HP QC, Windows XP, Manual testing, SQL server2008, IBM Mainframe, DB2

Confidential

Technical Support Engineer

Delivering telephony based customer relationship management solutions and project management. Technical support with respect to Drivers Downloads, Troubleshooting, Product Manuals and Order Status was done.

Responsibilities:

  • Direct interaction with the customers.
  • Participating in weekend reviews with team members for business development.
  • Logging customers request and case logs for every call.
  • Interactive dell connect session was held to reduce customers work.

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