SUMMARY:

• Over Six years of experience as a Business Analyst / Post Production Support in Insurance, Supply Chain Management, Environmental / Chemical Process Management, Laboratory Research Management and Portal Application.
• Performed Post Production troubleshooting, Root Cause Analysis, Data Analysis.
• Successful in translating business requirements and user expectations into detailed specifications in Business Requirement Doc BRD employing Unified Modeling Language UML using MS Visio. Successfully decomposed abstract into detailed Requirement.
• Performed Gap Analysis including Technical / Business Process, Feasibility Analysis including Operational / Resource / Technical / Schedule Feasibility.
• Extensive experience in eliciting business requirements by utilizing methods like GAP analysis, and Joint Application Design JAD sessions.
• Well versed with Toad / SQL Developer to run SQL queries to understand and analyze the data.
• Understand Visual designs that effectively communicate product functions and enhance the user experience, including the design and production of screen layouts, User interface elements and visual communications.
• Coordinated User training, prepared documentation and User Manual.
• Solid understanding of Project Management, Task / Milestone Monitoring, Resource Management. Experienced in Offshore Team Management.
• Ability to gather business and Technical Requirements from both formal and informal sessions utilizing a variety of software methodologies.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Access, MS Visio, Ms Excel, Ms PowerPoint etc.
• Expertise and complete understanding of QA Life Cycle, which includes Designing, Developing, Execution and Documentation of the Test Cases, Test Plans. Highly skilled in preparing and reviewing of Test Cases for UAT. Performed Functional Testing, helped in Unit testing, Black Box testing.

EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Performed Gap Analysis and Data Mapping over Dependence systems to meet the needs of the 'To be' system functionalities of Trade Status Dashboard.
• Participated in several JAD sessions and workshops and recorded the user stories.
• Maintained User Stories, Product Backlogs, Sprint Backlogs and provided Status Reports and updates on unresolved issues as per the Agile Scrum Methodology
• Created, managed and updated various Scrum-based artifacts to keep track of issues using JIRA
• Worked with the Data warehouse and BI teams to come up with a comprehensive design that supports all the BI and Reporting needs of the Fixed Income Trading system.
• Extensively used SQL Queries to conduct Data Analysis, Mapping and Validation.
• Utilized MS-Visio to create Screen Mockups, define System Processes, design Process Workflows and the overall System Architecture using UML diagrams
• Generated trade related reports with respect to Accounts, Positions, Daily P L and Margin Requirements.
• Coordinated with the QA team to create test scripts and throughout Test Life Cycle.
• Conducted Solution Validation and authenticated the day-to-day Business Scenarios to be tested as part of User Acceptance Testing in the deployment stage.

Confidential

Business Analyst

Responsibilities:

• Analyzed Business Requirements and prepared Business Requirement Doc with MS Word, MS Visio, MS PPT, UML and reviewed with Development Team across onshore - offshore, Customer and other Stakeholders. Developed user front-end Layout while using MS Expression FrontPage , Snag IT, Photoshop etc.
• Actively involved in Offshore Coordination, managed project timeline and resources with the help of MS Project Tool.
• Worked with customer to understand existing data, prepared mock data for UAT test, post production data analysis, troubleshooting. Used SQL Developer, Toad for Data analysis in Oracle and MySQL DB.
• Occasionally provided training to end users, prepared user manual and presentation doc, mostly used MS Word to PDF converter, MS PowerPoint for user manual and presentation.
• Performed Data Analysis through SQL Developer and Toad during Pre / Post Production. Developed Excel Analysis Report based on Post Production Data.
• Performed gap analysis, Assisted in documenting existing processes, supported Business Requirement Documents, analyzing Business Requirements, developed the Requirements Traceability Matrices in MS Excel to trace it back to the technical Requirements.
• Interacting with the stakeholders, business users and subject matter experts to get a better understanding of business processes for supporting LLD creation.
• Prepared weekly status report of Accomplishments during the week and strategy of completing the new tasks for the upcoming week. Actively involved in Project Status monitoring through MS Project and reported back to Team Lead and customers / stakeholders.
• Liaison between Customer and Development Team, Worked with Project Leads to make sure Requirements are translated into Design / Test Cases during Software Development Life Cycle SDLC .
• Helped in Test Case Preparation, Test Case Guidelines, and coordinated customers for UAT Sign-off and Error Tracking. Actively used JIRA software.

Confidential

Business Analyst

Responsibilities:

• Interacting with the stakeholders, business users and subject matter experts to get a better understanding of business processes of Research Management and Analysis Workflow. Utilized MS Word, Excel to create Business Requirement Doc, also MS Expression / FrontPage / PPT to create User front end layout. Used Photoshop for creating Logo / images etc.
• Conducted meeting sessions with business users to gather business requirements.
• Performed Requirement Analysis, prepared Business Requirement DOC and reviewed with Development Team across onshore - offshore, Customer and other Stakeholders. Used MS Project tool for Work Breakdown Structure, Resource Management and Project tracking.
• Performed Post Production validation, Data / Issue Analysis in Oracle DB through Toad Tool, worked as a liaison between Customers and Development Team. Manually created SQL Scripts to perform the analysis.
• Performed gap analysis, Assisted in documenting existing processes, supported Business Requirement Documents, developed the Requirements Traceability Matrices in MS Excel to trace it back to the technical Requirements.
• Prepared mock-up User Interface by MS Expression / FrontPage, Photoshop, Snag IT, PPT, created Data Flow diagram through MS Visio and Functionalities to Customers and Users.
• Managed workload, schedules through MS Project and coordinated status review meetings with project managers, business managers and team members.
• Reviewed test plans and test cases for the applications with the Testing team. Extensively used JIRA for this.

Confidential

Business Analyst

Worked on a web based Supply chain management application that was an enhancement of their warehouse management and Order Processing system. Also, enhanced the order processing to adopt international shipping to retailer and wholesaler.

Responsibilities:

• Gathered enhancement requirements for the Order Processing System, developed Business Requirement Document BRD by utilizing MS word, Excel. Extensively used MS Visio for Flow Diagram and MS FrontPage / Photoshop for User Front End layout.
• Interacted with clients to gather all enhancement requirements to formulate business specifications and translate those into application functionally, decide when to advocate and when to compromise to arrive at a mutually acceptable solution. Extensively used MS Word, Excel, Visio, UML for this.
• Worked on different stages of Software Development Life Cycle SDLC with business users, developers, and stakeholders. Helped in managing Project Schedule / Resource Management by utilizing MS Project Tool.
• Created a complete test bed for Users Acceptance Testing UAT in Excel. Helped QA team to perform Function Testing, System Integration Testing. Extensively used HTML / Photoshop in this project.
• Extensively used Oracle DB while executing manual SQL for trouble shooting, Data Analysis, Validation.

Confidential

Business Analyst/ Consulting

Responsibilities:

• Actively involved in Post Production Support, Customer Reported Issue Analysis, troubleshooting, Code Fix, Validation. Extensively used CL/400, DB2/400. Developed SQLs for data validation.
• Documented and delivered Issue analysis, Root Cause Analysis Document to the Development team. Used MS Word and Excel for this.
• Worked with users to understand Requirement / Issues / Testing and converted into technical specifications. Extensively used MS Office for documentation, analysis and Reporting.
• Supported UAT to confirm that the system under test meets the user needs and provides confidence in its use
• Worked on various WINS Enhancement Development / Post Production Support .

Confidential

Business Analyst/ Programmer

Responsibilities:

• Actively involved in Requirements gathering, analyzed the Requirements and managed change requirements by implementing change management methodology. Extensively used MS Office Word, Excel, PPT for this. Used MS Visio for Data Flow Diagram based on finalized Business Requirement Doc.
• Documented and delivered Functional Specification Document through MS Word / Excel to the project team.
• Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
• Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements. Extensively used MS Office / Excel for all reporting and documentation.
• Supported UAT to confirm that the system under test meets the user needs and provides confidence in its use. Used MS Visio for Data Flow.
• Identified, estimated and helped business prioritize application enhancements aimed at improving performance and saving costs levels of management.
• Ensured that all the artifacts are in compliance with corporate SDLC Policies and guidelines.