SUMMARY

• Over 9 years of IT experience as a Technical Business Analyst and Scrum Master with Expertise in Retail, Finance, healthcare, Insurance, legal and Automobile industry.
• Comprehensive knowledge of Software Development Life Cycle (SDLC) including Requirements, Analysis/Design, Development, and Testing.
• Expertise in waterfall and Agile - Scrum Methodologies as Business analyst and Scrum Master.
• Knowledge on other Agile methodologies like Kanban, Extreme Programming (XP), Crystal, Dynamic Systems Development Method (DSDM), Lean Development, and Feature-Driven Development (FDD).
• Knowledge of Web Portal, DSS, and System documentation.
• Expertise in Requirements gathering by conducting Joint Application Development (JAD) sessions and Interviews with end users and translating those requirements to Functional/System requirement specification documents.
• Extensive design experiences in UML, using MS Visio focusing on Use Case diagrams.
• Proficient in creating UML Diagrams including User Stories, Product Backlogs, Use Cases Diagrams, using Rational Rose and MS Visio.
• Experience in Testing and defining Test Cases, creating Test Scripts, analyzing bugs, interacting with QA / dev teams in fixing errors and User Acceptance Testing (UAT).
• Hands on experience working with Agile tools JIRA and RALLY.
• Strong Project Management and change management experience.
• Experience writing SQL queries and optimizing SQL queries.
• Good conceptual understanding of Data Warehousing. Proven experience in complete project life cycle - Design, Development, Maintenance and Documentation of Enterprise Data Warehouse, Data Marts, and Operational Data Stores(ODS)
• Experience in black box, regression, integration, User Acceptance testing (UAT), load and performance testing, 2D to 3D image conversion tools for cross-browsers, multi-platform, multi-operating system environment.
• Proficient with web technologies viz HTML, XML, WebServices, SOA, Ektron and Alfresco.

TECHNICAL SKILLS

Operating Systems: Windows XP, Win7 (32/64bit), UNIX

Agile tools: RallyDev, JIRA Agile, TFS, Confluence

UML Tools: MS Visio, Rational Rose

Test Management Tools: HP Quality Center, Mercury Test Director, ALM, Jira, CaliberRM, Postman Script

Databases: Oracle, SQL Server, MySQL, Access, Toad, DB2

Web development: XML, HTML, MuleSoft, .Net, JavaScript, Drupal, Ektron, Share Point

Applications: IBM InfoSphere MDM-RDM, Iguana HL7 Interface Engine,IBM Lotus Note,VMware

BI: SSRS, SSAS, Tableau, Cognos

PROFESSIONAL EXPERIENCE

Confidential - Oak Brook, IL

Business Technical Analyst- Scrum master

Responsibilities:

• Facilitated all the sprint rituals such as daily stand-up calls, requirements gathering meetings, sprint planning sessions, story grooming sessions, sprint demos, mid-sprint reviews and sprint retrospective meetings.
• Created roadmap and made sure team follows the roadmap for each sprint and also made changes if needed.
• Coordinated all aspects of agile development to achieve Iteration goals and commitments (planning, sizing and estimation, monitoring velocity, managing project scope, and financials).
• Worked cross functionally to align strategy, methodology and execution.
• Kept Scrum process running with no impediments and also helped to self-help.
• Engaged in project planning, controlling and writing technical documentation.
• Works closely with functional teams and business users gathering and defining user requirements, validate requirements, did proof of concept, documented and delivered functional requirements.
• Documented all the design documents in confluence.
• Translated and simplified requirements for review by both business and technical teams.
• Modelled Use Cases, Flowcharts, Activity, Sequence and other related diagrams in MS Visio
• Critically analyzed, negotiated and actively contributed to decisions on requirements.
• Using JIRA burn down chat to track down the teams progress.
• Partnered with subject matter experts to work on enhancements and change requests for End-to-End technology solution.
• Expertise in using Jira & Confluence, writing requirements, tracking errors and bug reporting.
• Identifying & determining solutions to business problems for complex business and software projects.
• Expertise in using Agile tool Jira for creating user stories and maintaining them with well-groomed descriptions.
• Maintain sprint backlog in coordination Project Manager.
• Analyze, plan, create and allocate user stories to the team members and acclimate them with the requirements during Team Sizing and Sprint Planning meetings
• Overhauled the implementation of two-week sprint within the team
• Liaise with stakeholders, developers, and testers regarding Requirements.
• Create Prototypes for stakeholders to get the look and feel of the Reports or the widgets on the Portal.
• Performed API Testing using postman script.
• Provided support during testing like user testing. Worked with all facets of User Acceptance Test.
• Perform Smoke Testing with QA Team after Deployments are completed
• Author Stakeholders Release Notes by the end of every sprint. Create documents for Hot-fix after the release
• Day-to-day activities might include individual or team assignments related but not limited to documentation, requirements review, design reviews, unit testing, system testing, defect review, data set up, installation results analysis, troubleshooting, and cross-functional team collaboration.

Environment: Agile, Java, MS Visio, Jira, MuleSoft, Confluence, Postman Script, RAML, Offshore/Onshore teams, Microsoft Office (MS Excel, MS Power point, MS word).

Confidential - Boston, MA

Sr. Business Analyst - Scrum Master

Responsibilities:

• Team organized under Scaled Agile Framework (SAFe) following incremental delivery
• Established the annual calendars for Sprints, Program Increments, & other Agile and SAFe artifacts.
• Gathered requirements through a series of interview sessions and group meetings with the identified users and developers to design, build and release the Wealth management portal.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout the Project to resolve open issues.
• Conducted Demos and walkthroughs for Confirming Business requirements for the graphical User Interface built.
• Designed User Interface Documents using MS Visio.
• Coordinated and participated in estimation meetings to provide high-level estimates (Story Points) for backlog items.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Developed EPIC’s from the Themes and Documented the Product Backlog for the release.
• Presented and Detailed Product Backlog Items to the Scrum Team in the Sprint Planning Sessions and assisted them in arriving at the Story Points for the User Stories.
• Analyzing the sprint with current flow with Product Owners.
• Prepared chart and report on current scrum status.
• NICE Actimize system knowledge with strong knowledge on data acquisition, sourcing and integration
• Documented all the sources of customer Data and created mapping documents.
• Validated the Customer records to ensure Data Quality and correctness.
• Validated Customer Records using IBM Inspector in the process of identifying the Golden Record of Customer.
• Used JIRA for requirement tracking, issues and management.
• Created and Managed the Release Planning Documents in the JIRA Agile and Share Point Repository.
• Worked with SQL queries for data manipulations.
• Developed the Task Sheet and Burn down Charts.
• Facilitated Demos of the software output of each Sprint and assisted Business in making Decisions on the release during the Sprint Review Meetings.
• Conducted Analytics and Assessments to derive the Team Velocity based on the various Sprint Outputs.

Environment: Agile, Quality Center /ALM, SQL, MS Visio, Jira, Share Point, IBM Inspector, AML, Nice Actimize, and Offshore/Onshore teams, Microsoft Office (MS Excel, MS Power point, MS word).

Confidential

Sr. Scrum BA

Responsibilities:

• Analyzed Business Requirements and segregated them into high and low-level Use Cases and Activity Diagrams using MS Visio.
• Performed GAP analysis involving the current state and proposed state.
• Worked closely with other BAs and ETL Leads/Managers and was responsible to perform detailed data requirements analysis and create design specifications and operational documentation.
• Provided the ETL team with the Data mapping document and assisted them to create the mappings.
• Worked closely with the architects, database administrators and technical team during Data Mapping and Data Integration
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.
• Followed top down, leveled technique for building Business Process Models.
• Wrote clear, concise detailed system requirements specification (SRS) documents and user documentation.
• Organized meetings with the SMEs and Data Owners to walk through the findings and determine the cleansing process.
• Developed the Epics and Themes for the Scrum Project.
• Assisted the Scrum Master in Creating and Managing the Release Planning Documents in the JIRA Agile and Share Point Repository.
• Devised and prioritized the Product Backlog by conducting requirement churning sessions with various Business / Product Teams.
• Used AGILE - Scrum methodology and worked in short SPRINTS to achieve goals.
• Mentored various teams on SCRUM methodology and helped the company transformation in to an Agile Development Shoppe.
• Participated in Scrums & Scrum of Scrums and discussed the open issues and statues.
• Participated in Agile Planning Sessions and assumed the Product Owner role for the agile initiative.
• Created and explained the User Stories to the Scrum Team and helped them design the Tasks.
• Designed acceptance criteria for validating the output of each Sprint.
• Reviewed Team Velocity on a frequent basis and advised Scrum Master at various stages.
• Participated in Sprint Planning and Sprint review meetings for Finalizing the Sprint Backlogs and Verifying the sprint outputs respectively.
• Participated in Business Demonstrations and Decisions for the Release of the Sprint Output to Production.
• Developed User acceptance testing (UAT) strategy, UAT Plan and facilitated UAT.
• Analyzed test results and submitted the bugs using Bug Tracking Tool Quality Centre (QC) & Team Foundation Server (TFS).
• Responsible for Data Manipulation and Data Validation using SQL queries in a MS SQL Server 2008 environment.
• Executed SQL queries on relational databases to create daily reports.

Environment: Utilized Agile/Scrum, ETL, TFS, Jira, Visio, Windows XP, Windows 7, Oracle SQL, ALM QC, Developer, Microsoft Office (MS Excel, MS Power point, MS word, MS outlook ), Share Point, DB2.

Confidential, Atlanta, GA

Scrum Analyst

Responsibilities:

• Developed EPIC’s from the Themes and Documented the Product Backlog for the release.
• Developed Activity Diagrams, Use Case Diagrams, and Workflow Diagrams using Microsoft Visio.
• Produced Visuals for the application using Azure tool and created Use Cases, State diagrams, Sequence Diagrams and Activity Diagrams.
• Presented and Detailed Product Backlog Items to the Scrum Team in the Sprint Planning Sessions and assisted them in arriving at the Story Points for the User Stories.
• Reviewed user Stories and Acceptance Criteria with the team
• Lead sprint planning meetings - resource capacity planning, manage user stories and tasks in Rally
• Created and Managed the Release Planning Documents in the Version One and Documentum Repository.
• Developed the Task Sheet and Burn down Charts.
• Facilitated Demos of the software output of each Sprint and assisted Business in making Decisions on the release during the Sprint Review Meetings.
• Conducted requirements Churns between Sprints to update the product backlog.
• Conducted Analytics and Assessments to derive the Team Velocity based on the various Sprint Outputs.
• Created UI mock ups and PoC’s for the Public facing user interface and the adverse event Reporting form.
• Maintained proper communication with the Scrum Teams ensuring that the Done Criteria and requirements were addressed appropriately.
• Responsible for the overall execution within the Change Management process as well as review and decision (approval or denial) of any production Request for Change.
• Maintain oversight and tracking of all change requests and ensure that all required documentation and approvals are completed prior to a giving final approval for implementation to a controlled environment.

Environment: Utilized Agile/Scrum, JIRA, MS Visio, Version One, Windows XP, Windows 7, Rally, Azure Tool, Control M, Microsoft Office (MS Excel, MS Power point, MS word, MS outlook )

Confidential

Business analyst

Responsibilities:

• Documented Business Workflow for reports.
• Worked closely with the architects, database administrators and technical team during Data Mapping Data Integration, Data Flow & Structure Modeling.
• Involved with Analysis of reference data from Accounting Systems and Investment Accounting Groups and Performed structured analysis.
• Worked with the core team to gather businessrequirements from multiple stakeholders, Business Teams and management groups - and reconciled conflicts by conducting Joint Application Development (JAD) sessions based on the project scope.
• Created Functional Specifications Document and designed high and low level Use Cases and Process / Activity Diagrams using MS Visio.
• Performed GAP analysis and Impact Analysis involving the current state and proposed state.
• Worked Closely with Application Architects and Business teams to converge on requirements for the Enterprise Consumer Matching WebServices.
• Provided the ETL team with the Data mapping document and assisted them to create the mappings.
• Worked closely with the architects, database administrators and technical team during Data Mapping, Data Integration, Data Flow & Structure Modeling.
• Involved in data modeling and building fact and dimension tables.
• Organized meetings with the SMEs and Data Owners to walk through the findings and determine the cleansing process.
• Participated in various sessions with Business to understand the business rules and to come up with naming conventions to standardize the data.
• Played a key role in the user acceptance testing (UAT), and implementation of system.
• Involved with the testing team in Hardware Platform Manual Testing, Troubleshot and expeditious resolution of network/test environment issues.
• Analyzed the existing reports of the reporting system in the database. Checked the consistency of the data after ETL process using SQL queries.

Environment: Utilized Agile/Scrum, Microsoft Office, ETL, DB2, SQL Server DTS, OBIEE, Data Stage, MS Visio, Version One, Windows XP, Windows 7 and Oracle SQL Developer.