OBJECTIVE

• A team player with strong work ethics, interpersonal and communication skills seeking a fast paced dynamic environment to share my in - depth knowledge and skills as a Business Analyst in implementing clients’ need into software application development

SUMMARY

• 7 years of consistent experience in Supply Chain & Logistics, Retail, IT and a seasoned Business analyst with an added advantage of development background
• Hands-on experience across a range of logistics functions including: production planning, inventory management, customer service, forecasting, transportation and distribution with a diverse group of companies, products, and services.
• Well-developed business and supply chain understanding attained through diverse assignments in logistics, sales, and business analysis at both staff and manufacturing locations.
• Prepareddetailed reportsanalyzing thesupply chainpracticesand offered suggestions for improvement
• Web Testing in Retail/E-Commerce with different browsers and O/S
• Ability to gather and document Business Requirements, experienced in writing Use Cases. Proficiency in SDLC life cycle, understands the workflow concept, ability to gather and document the 'As-Is' and 'To-Be' processes
• Requirement gathering through interviews, workshops, JAD sessions with clients, developers and QA Analysts and referring to existing system documentation and procedures
• Experienced in gathering and documenting test Scenarios and ability to train users to translate technical requirements and translate them to a business audience
• Worked in a software development IT shop, created quality documentations such as Requirements Documents, Design Document, Test Plan and User Acceptance Test Plans. Self starter with excellent time management skills
• Strived to understand not just the technical needs of the client but also gained an understanding of the businesses
• Writing Use cases and producing Use Case Model, Analysis model, Behavior diagrams (Sequence diagrams, Collaboration diagrams) and Class diagrams based on UML Methodology & Business process flow diagrams using Visio
• Using Rational Unified Process (RUP), Rational Rose, Requisite Pro, Software Development Life Cycle (SDLC) processes and methodologies
• Writing & documenting Business Plan, Requirements Document, Functional Specification Document, and Test Case
• Defining Test Cases, analyzing bugs, interaction with team members in fixing errors and User Acceptance Testing (UAT)
• Interacted with client regarding project status and feedback on UAT anddiscussed the information with the development team.
• Experience in creating reports of Oracle EBS using BI Publisher
• Requirement Analysis and preparing Use Cases.
• Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall
• Experienced in Data Modeling using Dimensional Data Modeling, Star Schema modeling, Fact and Dimensions tables including Physical, Logical data modeling in the OBIEE Administration tool
• Performed Back End Testing manually using complex SQL Queries.
• Experience in performing end-to-end User Acceptance Testing (UAT).
• Hands on experience with all phases of Software Development Life Cycle (SDLC)
• Knowledge transfers to the design, development and testing teams.
• Extensive experience in implementing QA Methodologies, Test Procedures, Test Plans, Test Cases, Scenarios and Test Deliverables.
• Preparing Sample and Test Data.
• Using project management tools like MS-Project for status reporting and planning.
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments
• Highly motivated, organized and results and detail oriented with excellent interpersonal, communication and presentation skills. Proven capability of adapting to new and fast changing technologies
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.

TECHNICAL SKILLS

Project Methodologies: Rational Unified Process (RUP), Waterfall Agile, Spiral

Business Modeling Tools: Rational Rose, MS Visio, Clear Case, Serena PVCS

Requirement Management Tools: Rational Requisite Pro

Defect Tracking Tools: Rational Clear Quest, Quick Test Professional, Quality Center

RDBMS: Oracle, SQL Server, IBM DB2

Language: Visual Basic, Java, Python, XML

Business Applications: Ms Access, Excel, Word, Outlook, PowerPoint, Visio and SharePoint

Version Control Systems: Rational Clear Case

Operating System: Windows, UNIX/Linux

PROFESSIONAL EXPERIENCE

Confidential, Framingham, MA

Sr. Business Analyst

Responsibilities:

• Assumed project lead role in Point of Sale (POS) credit system conversion after unexpected staffing changes.
• Conversion involved moving from an outdated legacy system to a new system which contained multiple redundant layers of service to ensure maximum uptime.
• Provided support to POS group staff, as well as other corporate & park level personnel on all POS systems throughout the enterprise.
• Implemented a successful supply chain management process within the POS group.
• Worked with multiple vendors nationwide for POS consumable purchases as well as for hardware & equipment for 39 locations nationwide.
• Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle)
• Tracked documents through various stages of lifecycle
• Refined the requirements (use-cases) and Business Process Models to detailed level appropriate for technical analysis and system design
• Acquired strong visual modeling and business process modeling skills by frequently attending on-site training
• Followed up with reviewers, and approvers to promote document flow through the system
• Interacted with co-workers to decide the best means to generate the various status reports for the project supervisor and manager on a regular basis to convey improvement
• Wrote test cases in Test Director and in Quality Center, derived from the Design documents and generated a Traceability Matrix for testing purposes
• Provided assistance in other concurrent projects, especially in Regression Testing, in order for the team to gain time, before the clients could proceed to the system’s User Acceptance Testing (UAT)
• Effectively logged and managed defects found during project system testing, and successfully interacted with the offshore development team to provide input for system fixes.

Environment: Requisite Pro, Rational Rose, SQL, UNIX, Microsoft Visio, MS Access.

Confidential, New Albany, OH

Business Analyst

Responsibilities:

• Responsible for procurement and demand forecasting effort
• Deployed the Demand Forecasting, Allocation and Replenishment Modules.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Facilitated capture, documentation, and acceptance of business requirements across the business.
• Translated business requirements into functional specifications; presented and facilitated implementation with IT.
• Identified and communicated points of conflict to the appropriate parties; proposed and outlined action plans for resolution.
• Assessed feasibility and compatibility of proposed new systems and vendors as required.
• Identified, gathered and documented the requirements for different releases and their dependencies to the previous projects in order to enable a smooth project flow.
• Extensively Documented and created process flows and use cases for various scenarios involving shipping, transaction, transfer of goods etc.
• Wrote full functional and technical specifications and communicated requirements to development teams.
• Conducted regular business review meetings with other parties like Finance, Transportation and Retail.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Other activities included development of project plan and timeline, project status reporting, and managing project scope, issues and risks on an ongoing basis.
• Coordinated affects on the supply chain through effective collaborative communication.
• Developed 10 new alternate vendors and achieved reduction in procurement cost by 10% through new or alternate sourcing.

Environment: Requisite Pro, Rational Rose, FACETS, SQL, UNIX, Java, File-Aid, ClearCase, Clear Quest, Microsoft Visio, MS Access.

Confidential, Portland, OR

Business Analyst

Responsibilities:

• Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro.
• The project focused on Exceed suite of products and involved tracking of warehouse inventory in multiple locations.
• Conducted business analysis, acted as a liaison between project manager, business users, & IT team, and used MS Office for the documentation.
• Worked with the SME’s (Financial Analysts, Risk Managers, and Project Managers) to define business critical needs and analyze the possible technical solutions.
• Interacted with database developers for formulating the ER diagrams and data flow diagrams.
• Prepared Use cases and Activity flow diagrams and Work flow diagrams, considering the scope of the project with MS VISIO.
• Core responsibility involved complete manually testing of the User Acceptance Test (UAT).
• Use Cases and other Process Flow Models were designed using Visio and Rational Rose.
• Developed and managed project plans, schedules, issues log created and business-technical conflicts.
• Designed and created prototypes of reporting tools for data validation and verification initiatives using macros in Ms Excel.
• Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team.
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams

Environment: MS Office, Microsoft SharePoint, MS Visio, PP & R (Project Process and Requirements), Gap Analysis, UML.

Confidential, Pittsburgh, PA

Business System Analyst

Responsibilities:

• Responsible for procurement and demand forecasting effort
• Deployed the Demand Forecasting, Allocation and Replenishment Modules.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Gap Analysis of client requirements, generated workflow process, flow charts and relevant artifacts.
• Providedprocurement support toPre-Salesleading to improved accuracy of Proposals/Offers
• Provided hands-on leadership for the day to day operations ofSupply chainand Material Management including Planning, Purchasing, Shipping and Receiving.
• Defined and documented the vision and scope of the project.
• Gathered requirements, developed Process Model and detailed Business Policies.
• Designed Use Cases using UML and managed the entire functional requirements life cycle using RUP.
• Followed the RUP methodology for the entire SDLC.
• Involved in writing and implementation of the test plan, and various test cases for UAT.
• Initiated, proposed and implemented critical analytical and technical turnkey solutions extensively increasing the quantitative and qualitative value of the application.
• Involved in project planning, coordination and implemented QA methodology.
• Provided overall project management to multiple projects successfully completing them on-schedule and on-budget.
• Prepared the Business Workflow using MS-Visio with input, output, Pre and Post conditions.
• Enhanced test cases and scripts by adding the required functionality as per the new business requirements.
• Defect Tracking and Bug Reporting was performed using Quality Center.
• Performed manual testing on different modules of the application.
• Worked with Data Sheet to facilitate the automation testing.
• Developed Test Matrix to give a better view of testing effort.
• Verified that the data outputs and transformations between systems remain true and not compromised as systems are bundled together.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Attended weekly meeting to discuss progress and modification to test plans due to change in business requirements.

Environment: s: Project Life Cycle (PLC), RUP, SQL, UNIX, MS Visio, MS Project, Quality Center