Sr. Business Analyst Resume
Framingham, MA
OBJECTIVE
- A team player with strong work ethics, interpersonal and communication skills seeking a fast paced dynamic environment to share my in - depth knowledge and skills as a Business Analyst in implementing clients’ need into software application development
SUMMARY
- 7 years of consistent experience in Supply Chain & Logistics, Retail, IT and a seasoned Business analyst with an added advantage of development background
- Hands-on experience across a range of logistics functions including: production planning, inventory management, customer service, forecasting, transportation and distribution with a diverse group of companies, products, and services.
- Well-developed business and supply chain understanding attained through diverse assignments in logistics, sales, and business analysis at both staff and manufacturing locations.
- Prepareddetailed reportsanalyzing thesupply chainpracticesand offered suggestions for improvement
- Web Testing in Retail/E-Commerce with different browsers and O/S
- Ability to gather and document Business Requirements, experienced in writing Use Cases. Proficiency in SDLC life cycle, understands the workflow concept, ability to gather and document the 'As-Is' and 'To-Be' processes
- Requirement gathering through interviews, workshops, JAD sessions with clients, developers and QA Analysts and referring to existing system documentation and procedures
- Experienced in gathering and documenting test Scenarios and ability to train users to translate technical requirements and translate them to a business audience
- Worked in a software development IT shop, created quality documentations such as Requirements Documents, Design Document, Test Plan and User Acceptance Test Plans. Self starter with excellent time management skills
- Strived to understand not just the technical needs of the client but also gained an understanding of the businesses
- Writing Use cases and producing Use Case Model, Analysis model, Behavior diagrams (Sequence diagrams, Collaboration diagrams) and Class diagrams based on UML Methodology & Business process flow diagrams using Visio
- Using Rational Unified Process (RUP), Rational Rose, Requisite Pro, Software Development Life Cycle (SDLC) processes and methodologies
- Writing & documenting Business Plan, Requirements Document, Functional Specification Document, and Test Case
- Defining Test Cases, analyzing bugs, interaction with team members in fixing errors and User Acceptance Testing (UAT)
- Interacted with client regarding project status and feedback on UAT anddiscussed the information with the development team.
- Experience in creating reports of Oracle EBS using BI Publisher
- Requirement Analysis and preparing Use Cases.
- Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall
- Experienced in Data Modeling using Dimensional Data Modeling, Star Schema modeling, Fact and Dimensions tables including Physical, Logical data modeling in the OBIEE Administration tool
- Performed Back End Testing manually using complex SQL Queries.
- Experience in performing end-to-end User Acceptance Testing (UAT).
- Hands on experience with all phases of Software Development Life Cycle (SDLC)
- Knowledge transfers to the design, development and testing teams.
- Extensive experience in implementing QA Methodologies, Test Procedures, Test Plans, Test Cases, Scenarios and Test Deliverables.
- Preparing Sample and Test Data.
- Using project management tools like MS-Project for status reporting and planning.
- Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments
- Highly motivated, organized and results and detail oriented with excellent interpersonal, communication and presentation skills. Proven capability of adapting to new and fast changing technologies
- Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
TECHNICAL SKILLS
Project Methodologies: Rational Unified Process (RUP), Waterfall Agile, Spiral
Business Modeling Tools: Rational Rose, MS Visio, Clear Case, Serena PVCS
Requirement Management Tools: Rational Requisite Pro
Defect Tracking Tools: Rational Clear Quest, Quick Test Professional, Quality Center
RDBMS: Oracle, SQL Server, IBM DB2
Language: Visual Basic, Java, Python, XML
Business Applications: Ms Access, Excel, Word, Outlook, PowerPoint, Visio and SharePoint
Version Control Systems: Rational Clear Case
Operating System: Windows, UNIX/Linux
PROFESSIONAL EXPERIENCE
Confidential, Framingham, MA
Sr. Business Analyst
Responsibilities:
- Assumed project lead role in Point of Sale (POS) credit system conversion after unexpected staffing changes.
- Conversion involved moving from an outdated legacy system to a new system which contained multiple redundant layers of service to ensure maximum uptime.
- Provided support to POS group staff, as well as other corporate & park level personnel on all POS systems throughout the enterprise.
- Implemented a successful supply chain management process within the POS group.
- Worked with multiple vendors nationwide for POS consumable purchases as well as for hardware & equipment for 39 locations nationwide.
- Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle)
- Tracked documents through various stages of lifecycle
- Refined the requirements (use-cases) and Business Process Models to detailed level appropriate for technical analysis and system design
- Acquired strong visual modeling and business process modeling skills by frequently attending on-site training
- Followed up with reviewers, and approvers to promote document flow through the system
- Interacted with co-workers to decide the best means to generate the various status reports for the project supervisor and manager on a regular basis to convey improvement
- Wrote test cases in Test Director and in Quality Center, derived from the Design documents and generated a Traceability Matrix for testing purposes
- Provided assistance in other concurrent projects, especially in Regression Testing, in order for the team to gain time, before the clients could proceed to the system’s User Acceptance Testing (UAT)
- Effectively logged and managed defects found during project system testing, and successfully interacted with the offshore development team to provide input for system fixes.
Environment: Requisite Pro, Rational Rose, SQL, UNIX, Microsoft Visio, MS Access.
Confidential, New Albany, OH
Business Analyst
Responsibilities:
- Responsible for procurement and demand forecasting effort
- Deployed the Demand Forecasting, Allocation and Replenishment Modules.
- Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
- Facilitated capture, documentation, and acceptance of business requirements across the business.
- Translated business requirements into functional specifications; presented and facilitated implementation with IT.
- Identified and communicated points of conflict to the appropriate parties; proposed and outlined action plans for resolution.
- Assessed feasibility and compatibility of proposed new systems and vendors as required.
- Identified, gathered and documented the requirements for different releases and their dependencies to the previous projects in order to enable a smooth project flow.
- Extensively Documented and created process flows and use cases for various scenarios involving shipping, transaction, transfer of goods etc.
- Wrote full functional and technical specifications and communicated requirements to development teams.
- Conducted regular business review meetings with other parties like Finance, Transportation and Retail.
- Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
- Other activities included development of project plan and timeline, project status reporting, and managing project scope, issues and risks on an ongoing basis.
- Coordinated affects on the supply chain through effective collaborative communication.
- Developed 10 new alternate vendors and achieved reduction in procurement cost by 10% through new or alternate sourcing.
Environment: Requisite Pro, Rational Rose, FACETS, SQL, UNIX, Java, File-Aid, ClearCase, Clear Quest, Microsoft Visio, MS Access.
Confidential, Portland, OR
Business Analyst
Responsibilities:
- Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro.
- The project focused on Exceed suite of products and involved tracking of warehouse inventory in multiple locations.
- Conducted business analysis, acted as a liaison between project manager, business users, & IT team, and used MS Office for the documentation.
- Worked with the SME’s (Financial Analysts, Risk Managers, and Project Managers) to define business critical needs and analyze the possible technical solutions.
- Interacted with database developers for formulating the ER diagrams and data flow diagrams.
- Prepared Use cases and Activity flow diagrams and Work flow diagrams, considering the scope of the project with MS VISIO.
- Core responsibility involved complete manually testing of the User Acceptance Test (UAT).
- Use Cases and other Process Flow Models were designed using Visio and Rational Rose.
- Developed and managed project plans, schedules, issues log created and business-technical conflicts.
- Designed and created prototypes of reporting tools for data validation and verification initiatives using macros in Ms Excel.
- Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team.
- Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams
Environment: MS Office, Microsoft SharePoint, MS Visio, PP & R (Project Process and Requirements), Gap Analysis, UML.
Confidential, Pittsburgh, PA
Business System Analyst
Responsibilities:
- Responsible for procurement and demand forecasting effort
- Deployed the Demand Forecasting, Allocation and Replenishment Modules.
- Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
- Gap Analysis of client requirements, generated workflow process, flow charts and relevant artifacts.
- Providedprocurement support toPre-Salesleading to improved accuracy of Proposals/Offers
- Provided hands-on leadership for the day to day operations ofSupply chainand Material Management including Planning, Purchasing, Shipping and Receiving.
- Defined and documented the vision and scope of the project.
- Gathered requirements, developed Process Model and detailed Business Policies.
- Designed Use Cases using UML and managed the entire functional requirements life cycle using RUP.
- Followed the RUP methodology for the entire SDLC.
- Involved in writing and implementation of the test plan, and various test cases for UAT.
- Initiated, proposed and implemented critical analytical and technical turnkey solutions extensively increasing the quantitative and qualitative value of the application.
- Involved in project planning, coordination and implemented QA methodology.
- Provided overall project management to multiple projects successfully completing them on-schedule and on-budget.
- Prepared the Business Workflow using MS-Visio with input, output, Pre and Post conditions.
- Enhanced test cases and scripts by adding the required functionality as per the new business requirements.
- Defect Tracking and Bug Reporting was performed using Quality Center.
- Performed manual testing on different modules of the application.
- Worked with Data Sheet to facilitate the automation testing.
- Developed Test Matrix to give a better view of testing effort.
- Verified that the data outputs and transformations between systems remain true and not compromised as systems are bundled together.
- Participated in various meetings and discussed Enhancement and Modification Request issues.
- Attended weekly meeting to discuss progress and modification to test plans due to change in business requirements.
Environment: s: Project Life Cycle (PLC), RUP, SQL, UNIX, MS Visio, MS Project, Quality Center