Professional Profile

My career has a history of successful projects completed prior to deadline and under budget. Have the ability to learn new processes and procedures quickly. Have time management skills for managing multiple tasks simultaneously while completing work within allocated time frames. Possess drive to work through issues, seek team support and escalate issues as appropriate. Confidential, Learning Tree Computer Programming Diploma, Computer Learning Center D.C. Teachers College, Course work in Business Administration Industries Insurance Federal Government State Government Areas of

Expertise

Business Analyst Systems Analyst Application Development and Maintenance Team Leadership QA Tester Software/Languages COBOL, CICS, VSAM, TSO/ISPF, Expeditor, Intertest, DB2, SQL, ALC, CA-Datacom/DB IDEAL, EZTrieve, GEAC, SDLC, SEI CMMI Level 3 Stored Procedures, OS/JCL, CONDOR, File-Aid, Syncsort ROSCOE, ABEND-AID, Panvelet Chronology of Experience Confidential Principle Owner As an owner of an Information Technology company that serviced the Federal Government and private industry, my responsibilities entailed leading the day-to-day operations. That included all information technology contracts, financials, and marketing of this new information service company. Work was done on client site as needed. Confidential Senior Application Developer Developed and modified OS/JCL, COBOL and CICS programs, and CICS screens to accommodate ICD-10 enhancements on the HCIS claims system. DB2 files were modified to match the Legacy VSAM files. Assignments were analyzed by me for estimated hours to complete. Test cases were created and tested by me for final production approval. Verified online and batch claims testing through re-creation of testing results. Guided and helped junior members of staff. Analyzed and regression tested reports prior to client availability. Analysis was done to determine files, programs, and JCL needed to be modified prior to coding. Millions of records had to be extracted, sorted, and verified for various reports to catch fraudulent claims. Weekly meetings were held with client to address problems, enhancements, and target dates. Mentored less-experienced team members. Project was completed ahead of schedule using SDLC guidelines. Environment: COBOL, COBOL II, CICS, DB2, TSO/ISPF, VSAM, Expeditor, File-Aid, MS Office, Syncsort, OS/JCL Confidential Senior Systems Analyst Security Clearance: Top Secret Security Clearance issued by DOJ Maintained and enhanced the FBI's GEAC financial package and provided leadership to a team of programmers. Modifications and development enhancements were done to JCL, COBOL and CICS programs within the GEAC system and interfaces. Extensive documentation and flow charts were completed on all interface jobs and programs to facilitate a quick response to future interface problems. Upgraded the GEAC financial package with the current release. Met with clients to define user requirements that were converted to coding specifications. Hundreds of thousands records were purged on a monthly basis and loaded to history files. All projects were completed using SDLC. Served as backup for Production Control. Jobs were submitted using Control-M. Environment: Intranet, Internet, Windows 2000, COBOL, CICS, GEAC/Infor, ROSCOE, TSO/ISPF, MVS, VSAM, Oracle, Visual Basic, DB2, SQL, IE, MS Office, Intertest, Expeditor, File-Aid, VISIO, TCP/IP, OS/JCL, Syncsort Confidential Senior Systems Analyst/QA Tester My task was to get the Prince Georges County Government systems Y2K compliant. Over a thousand programs were modified that were written in CICS, COBOL II, and IDEAL. Three contractors were under my direction. Test scripts were developed and test data was loaded by my team as part of the process prior to testing. Regression testing was done to assure modifications were properly completed. Independent Verification and validation procedures were used to validate system test results prior to migrating modules and JCL streams to production. The Y2K project was completed 2 months ahead of schedule and under budget. Environment: Internet, COBOL II, CICS, EZTrieve, IDEAL, CONDOR, Syncsort, MVS, VSAM, Client Server, Intertest, Expeditor, OS/JCL, IDEAL Confidential Senior Systems Analyst Security Clearance: Top Secret Security Clearance issued by DOJ Created documentation and flow charts for thousands of undocumented FBI specific modules that interfaced with GEAC. Upgraded GEAC 90.01 release to 96.01 for Y2K compliance and trained new Analyst in the FBI's methodology, and provide technical support for the FBI's Financial Management System Enhancements task. The client's application requirements were defined by gathering and analyzing information for developing and modifying data processing systems. My team also performed advanced-level professional research and developmental work to evolve new methods of storing, manipulating, transforming, and presenting data by means of computerized information systems. Operational systems were evaluated and improvements were recommended along with defined objectives, and documented fact-finding and study results. All projects were delivered ahead of schedule. Served as backup for Production Control submitting jobs using Control-M. Environment: COBOL, CICS, GEAC/Infor, TSO/ISPF, VSAM, IE, Intertest, Expeditor, File-Aid, VISIO, IDCAMS, Abend-Aid Confidential Senior Programmer Analyst This was my first IT position as a programmer. By the time I left ULLICO, my responsibility was being the Business Analyst for Accounting, Marketing, Claims, and Billing departments. My team consisted of 3 contractors that I managed to help support and enhance several systems. We planned, designed, developed, implemented, evaluated, all departmental systems on a continuous basis to improve business functions and save the company money. Collaborated with department heads to facilitate the efficient and timely communication between the IT managers and department heads. Provided management oversight and accountability to team members. Participated in the development of an in-house claims ACCLAIM system. The ACCLAIM system was developed to provide ULLICO with a customized claims system and save millions of dollars in expenses. Programs were written in COBOL and CICS. JAD sessions were conducted to determine user requirements which were converted to coding specifications for the programmers. Worked or delegated my projects from the gathering of user requirements to user acceptance and final implementation. Developed and maintained relationships with customers with diverse needs. Provided technical information about products and services. Assessed the needs of customers and identified or tailored products and/or services to meet their needs. Resolved non-routine problems, questions, or complaints and direct the most complex problems, questions, or complaints to the appropriate person. Communicated, explained, or defended ideas or information clearly. Listened to others and recognized potential miscommunications. Used logic to identify alternatives to solve technical problems. Identified and solved problems by gathering and applying information from a variety of materials or sources that provided several alternatives. Environment: COBOL, CICS, Macro CICS, EZTrieve, TSO/ISPF, VSAM, IDEAL Intertest, Expeditor, File-Aid, ALC