SUMMARY

• Results oriented professional with over 9 years of experience as Business Analyst/Project Coordinator in various business domains like Banking & Finance, Telecom, Healthcare - Ecommerce and Utility (Energy), etc.
• Strong knowledge ofSoftware Development LifeCycle (SDLC) including Waterfall, Agile/SCRUM methodologies.
• Served as a Point of contact (POC)/ Liaison for IT team on all the requirements and the business questions.
• Experience in gathering user requirements, preparing and analyzingBusiness Requirement Documents (BRD), Functional Requirement Documents (FRD) and propose changes as per various internal and external requirements gathered for process improvement.
• Strong Presentation Skills in Business Flow Demonstration to stakeholders, effectively hosted meetings between Business Stakeholders and Technical team to fulfill business objectives.
• Diligence in ensuring that the delivered product matches the Business Owners’ standards and functions while completing the project well in time.
• Worked on performing ‘AS IS’ and ‘To BE’ analysis, GAP analysis and drafted Project Analysis documentations, done Business Process Model and Notation (BPMN) & Business Process Reengineering.
• Highly Proficient in creating Wireframes, Mockup Screens or Prototypes and User Interfaces (UI) using MS Visio and Axure RP Pro.
• Highly Proficient in analyzing and creating UML Diagrams like Use Case Diagrams, Sequence Diagrams, Collaboration Diagrams and Activity Diagrams.
• Experience creating various data and behavior models, process/flow models, and usage models to provide direction to application developers.
• Performed Data Analysis and Data validation by writing basic SQL queries on the database.
• Experience in interviewing Subject Matter Experts (SME), Business Users carefully recording the requirements in a format that can be reviewed and understood by both business and technical personnel. Translated business requirements into design specifications.
• Experience in requirements planning and management, elicitation, analysis and communication.
• Active involvement in User Acceptance Testing and training of end-users.
• Experience in facilitating Scrum Meeting, Joint Application Development/ Joint Application Requirements. (JAD & JAR) sessions.
• Experience working with Project Manager and playing his role whenever needed.
• Energetic Team Player, Strong research capability, commitment to quality, motivated with Multi-Tasking Capabilities, consultative ability, Able to provide leadership with Micro-Supervision, Problem Solver with distinct deliverables to a solution, fast learner, get along with people really well.

TECHNICAL SKILLS

Methodologies: Agile, Waterfall

Wireframe and Prototyping Tool: Axure RP Pro, MS Visio, Balsamiq

Modelling and Designing tools: MS Visio

Requirement Management Tool: Jira Agile, Rally, Microsoft Office Suite, MS Project

Testing Tool: HP Quality Centre (ALM)

RDBMS: Oracle, SQL, MS Access

Documentation Management Tool: Confluence, SharePoint

Technologies: Java, .Net

Web Services: SOAP, REST, XML

PROFESSIONAL EXPERIENCE

Confidential - Titusville, FL

Business Analyst

Responsibilities:

• Interacted with users, developers, project manager and process analysts to understand the business process, identify enhancements and gather business requirements.
• Worked extensively on Disease management application.
• Helped re-engineer FRD documents to differentiate clear and concise functional requirements from software requirements.
• Captured meeting minutes from requirement gathering sessions and additional client meetings and documented the high-level discussion points, decisions and action items.
• Participated in the peer review process of FRD documents and other work products prior to client submission.
• Reviewed test case documents for multiple processes by researching and analyzing the finalized FRD documents.
• Actively involved in walk-through and meetings with development team to discuss related issues.
• Conducted working sessions to discuss and prioritize requirements and resolve project related issues.
• Actively involved in meetings with development team to discuss process flow and other development issues.
• Defined and implemented procedures to ensure changes to the system are made in a controlled manner post-production, in order to maintain the system in a validated state.
• Managed changes to base-lined requirements through effective application of change control processes, peer review processes as well as managing versions using SharePoint.
• Preparing of RFP for the project by submitting business proposals.
• Co-ordinate client meetings, facilitate JAD sessions and workgroup sessions to gather and get final approval on business requirements
• Involved in UAT of applications by providing users with test cases and scenarios and also guided them throughout the testing.
• Worked on various data formats using SAS Enterprise guide and created Web based reports using SAS Web Report Studio.
• Advised and helped web services team with designing, creative writing for the project.
• Designed MDM integration plan and hub architecture for customers, products and vendors.
• Presentation of results to stakeholders by conducting MDM workshops.
• Knowledge of HIPPA

Environment: HP Quality Center, MS Project, MS Access, MS Visio, MS Office.

Confidential, Delaware

Sr. Business Analyst

Responsibilities:

• Identified the stakeholders and elicited functional and non-functional requirements in sync with the scope of the project.
• Conducted GAP analysis to identify the gap or limitations of the existing system and designed AS-IS and To-Be processes. Done the Business Process Modelling (BPM).
• Facilitated JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Assisted the project manager on project management tasks such as project scope development, deliverables identification, resource allocation, project estimation & change management.
• Actively participated in all the scrum ceremonies such as sprint planning meetings, sprint estimation meetings, daily scrum meetings, sprint demos and retrospective meetings
• Collaborated with project stakeholders throughout SDLC phases to ensure timely delivery of specified business solutions.
• Involved in User Acceptance Testing UAT with large Cross functional team.
• Developed Business Requirements Document (BRD), Business Process Documents, and UML diagrams like activity diagrams, Use-case diagrams, and process flow diagrams using MS Visio.
• Defined the in-scope and out of scope requirements for the project team to avoid scope creep.
• Assisted in continuous process improvement efforts, including data collection, data analysis, and communication of recommendations to management. Used basic SQL query for data analysis.

Environment: Axure RP Pro, JIRA Agile, Oracle, Microsoft Visio, Web logic server Java J2EE, SQL and XML, Web services API.

Confidential, Pennington

Business Analyst

Responsibilities:

• Participated in feasibility study of the project.
• Participated in all phases of Software development life cycle (SDLC) using Agile Scrum methodology.
• Conducted As-Is study and performed business process modeling, business analysis and work flow analysis.
• Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements.
• Participated in impact analysis and assisted business users in determining the priority of the change requests.
• Developed prototypes and UI mockups using Axure RP Pro.
• Led cross-functional team discussions to identify & confirm various requirements.
• Used Confluence as a central repository to store & maintain business documentation.
• Delivered Sprint Review Presentations to business users and stakeholders.
• Participated in user acceptance testing (UAT) of systems with business users.
• Monitored defects in the system using tools like JIRA to ensure that the quality of the system meets the industry standards and the business user’s requirements.
• Provided progress reports to the business stakeholders on weekly basis.

Environment: Agile methodology, Microsoft Office Suite, Microsoft Project, JIRA, Confluence, MS-Visio, Axure RP Pro, Java J2EE, SQL and XML, HP Quality Center.

Confidential, Monroeville, PA

Business Analyst

Responsibilities:

• Conducted Business Reviews, User Interviews, weekly/ Monthly meetings with Business Users, SME's.
• Extensively used MS SharePoint to store and communicate documentations with various stakeholders
• Used MS Outlook / WebEx to schedule and coordinate meetings with all process
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, UML and Business Process Modeling for the project using Visio.
• Experience in the documentation of system and business requirements and specifications, design and development of use and test-case scenario.
• Performed GAP analysis to identify the gap between the optimized allocation and integration of the inputs, and the current level of allocation.
• Performed Data Analysis and Data validation by writing basic SQL queries on the database.
• Assisted quality assurance team in testing different releases and in designing test plans and test cases.
• Performed User Acceptance Testing (UAT).
• Documented Meeting Minutes of various meetings and Brainstorming Sessions.

Environment: Microsoft .Net, SQL, Balsamiq, MS Visio, MS Office, Rally, MS SharePoint