SUMMARY

• Overall 8+ years of IT Business Analysis experience in different sectors like finance, healthcare, banking and software with in - depth knowledge ofbusinessprocesses and in facilitating Joint Application Development (JAD), Rapid Application Development (RAD) and Joint Requirement Planning (JRP)sessions, interviews, workshops and requirement elicitation sessions with end-users, clients, stakeholders and development team
• Experienced in interacting withbusinessusers to identify their needs, gathering requirements and authoringBusinessRequirement Documents (BRD), Functional Requirement Document (FRD) and Software Requirement Specification (SRS) across the deliverables of a project.
• Good practices of writing stories using INVEST and tasks using SMART principles in JIRA.
• Expert knowledge in generating - Use Case Diagrams, Sequence Diagrams, Activity Diagrams, Data Flow Diagrams, Class Diagrams and State Chart Diagrams.
• Implemented numerous automated data collection systems utilizing MS ACCESS, Excel, SharePoint, Outlook, and Adobe Acrobat fillable electronic forms for reporting and analytics.
• Experienced inBusinessAnalysis, SWOT Analysis, Gap Analysis, Rational Rose, Rational Requisite Pro, Rally, Risk Analysis, Disaster Recovery Planning, Testing and Project Planning.
• Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis)
• Strong Knowledge with Iterative approach for Software Development as per Rational Unified Process (RUP). Involved in inception, elaboration, construction & transition phases.
• Participating in Sprint planning sessions, Scrum meetings, Sprint review and Sprint retrospective meetings using JIRA & Confluence in Agile (Scrum frame work).
• Proficient in creating Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams using Rational tools and Microsoft Visio
• Involved in data warehouse design and experience with various ETL, data warehousing tools and concepts.
• Good knowledge and understanding of risk control Assessments and control testing methodologies.
• Experienced in writing Test Plans and executing Test Cases and in handling Change Management.
• Experience working closely with the QA testing team and defect tracking and creating User Manuals and providing training to users.
• Developed User Acceptance Testing (UAT) plans and test cases based on the business requirements.

TECHNICAL SKILLS

Business Skills: BusinessProcess Analysis & DesignGap Analysis, Impact AnalysisJAD/JRP Sessions Requirement GatheringUse Case Modeling

Methodologies: Agile, RUP,SDLC and Waterfall

Languages: C, C++, SQL, HTML, CSS and XML

Tools: Rational rose, JIRA, Teradata, Tableau, Informatica 7x, 8x, 9x, Axure, Erwin, people soft tools,fluido, Protio, Moqups

Testing Tools: HP Quality Center, TFS, HP ALM

Database: MySQL, Oracle, Oracle BRM, MS SQL Server, MS Access

Operating systems: Windows Vista, Windows … LINUX and MS-DOS.

Ms-Office Tools: Outlook, MS Word, MS Excel, MS Visio, CRM, MS SharePoint, MS PowerPoint Microsoft Dynamics AX.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business system Analyst

Responsibilities:

• Planning the business analysis effort, determining how requirements will be managed, and reviewing deliverables created by all the BAs on the team for quality and consistency
• Conducting GAP Analysis and documenting the current state and future state, after understanding the Vision from the Business Group and the Technology Group
• Participate in periodic meetings and maintain all applications for productions and plan appropriate various strategies.
• Analyze all applications and recommend necessary upgrades and patches and perform troubleshoot on all issues.
• Maintain effective relationships with various system administrators and development teams.
• Co-Managing the Change Control process for the entire project by facilitating group meetings, one-on-one interview sessions and email correspondence with work stream owners to discuss the impact of Change Request on the project
• Coordinated with the off-shore QA Team members in evaluating and developing the Test Plans, Test cases, Test and Evaluation strategy and methods for unit testing, functional testing and usability testing.

Confidential, IL

Sr. Business system Analyst

Responsibilities:

• Assisted the project managers with the development of project schedules using MS Project 2010Acted as a liaison for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships
• Create Data Flow Diagrams (DFD) to depict the source-to-Target Mapping and Data Lineage Analysis.
• Conducting the Agile Methodology and creating use cases and having every sprint successful.
• Wrote and maintained Business Requirements Documents (BRD) and Functional Requirements Documents (FRD) defining new systems operations for the project using Rational Requisite Pro.
• Prepare Fixed Income marketing, RFP and client reporting materials utilizing advanced Excel, Access, FactSet, Bloomberg, and other vendor and in-house custom applications.
• Created Use Cases for Payment Tag / Pay Pass.
• Worked independently on POCs for payment data loading into the BRM system
• Training experience with Oracle BRM’s Essentials, Business/Technical Essentials, Server Developer/API Developer, Pricing and Rating, Pipeline Developer, Batch Pricing and Rating, Billing & Finance, and Portal System Administration modules.
• Partner with Big Data Solutions team to prioritize and clarify defects for each release
• Worked as Database Designer, Administrator and Team Lead for CRM database.
• Collaborated with developers and SMEs on the creation of Common Information Model (CIM) and configuration of data model centralization to define dataflow of Enterprise Service Bus (ESB) for enterprise-specific metadata, Whereas Invoices, purchase Requisition and Purchase agreements are important to reach.
• Worked closely with departmental managers to develop reports that added value to their daily operations.
• Worked on daily basis with lead Data Warehouse developers to evaluate impact on current implementation, redesign of all ETL logic.
• Using tools like Tableau to identify data trends and anomalies by creating visualization reports
• Data access layer functions in ADO.NET for SQL Server interactions were developed using SQL Data Adapter, Data Reader and Data Sets.
• Created Use cases, Use Case Diagram, Business flow diagram, Work and Navigation flow diagram using Unified modeling language (UML).
• Responsible for Analyzing report requirements and developing the reports by writing Teradata SQL Queries and using MS Excel, Power Point and UNIX.
• Exposed to and worked with Subject Matter Experts in Fixed Income Annuities, Equities, Swaps, Finance, Trading Cycle, Portfolio Analysis & Management, Asset Management, Bonds and Bond Trading Cycle, Pricing, Derivatives which includes Procure to pay and Solicitations.
• Collaborated with developers and SMEs on the creation of Common Information Model (CIM) and configuration of data model centralization to define dataflow of Enterprise Service Bus (ESB) for enterprise-specific metadata, Whereas Invoices, purchase Requisition and Purchase agreements are important to reach.
• Established traceability matrix using Rational Requisite Prototrace completeness of requirements in different SDLC stages, and managed changes requests; controlled, tracked and monitored change requests using Rational Clear Questto enable successful interactive development
• Developed SQL queries, databases and SSIS packages for data warehousing and robust investments analysis.
• Developed Prototype to verify the requirements with the client and to make it a baseline for the developers using Axure RP.
• Assisted in building a business analysis process model using Rational Rose and MS Visio.
• Responsible to create UI designs, UI mock ups and write business rules based on that for IT and QA Team.
• Created QA Test plans, Test Cases for Functional, Integration Testing and participated in UAT(user acceptance test).
• Perform Data Validation, Data Integration and Backend/DB testing using SQL Queries manually.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams and Business Process using MS Visio.

Environment: HP Service Manager,, Tableu, people soft HCM,SSIS, Agile Scrum, Team foundation server (TFS), CRM, Teradata, Oracle BRM,HTML and CSS, test cases, Rational Tools Suite (Rose, RequisitePro, ClearQuest, ClearCase), JIRA, Microsoft excel, Visio, sharepoint, Test Link, Message Point.

Confidential, Fargo, ND

Business system Analyst

Responsibilities:

• Analyzed the current software used to manage health claims.
• Worked hand in hand with the Project Manager to ensure project timelines & deliverables using MS Project.
• Gathered needs of the end users through meetings, informal workshops and JAD/JAR sessions. Helped to bridge the gap between the IT department and the end users.
• Responsible for business analysis, requirement specifications, risk analysis, project planning and identifying the resources and implementation of the project.
• Performed Gap analysis pertaining to HIPAA conversion to accommodate the ICD-10-CM and ICD-10-PCS code sets.
• Gathered and prioritized requirements, developed business scenarios to check how the system would work with the roles and processes of the departments, and developed acceptance criteria.
• Prepared a requirement specification document.
• Developed a project plan RUP methodology using Microsoft Project laying out the steps toward the application building.
• Created User Requirement Specifications (URS) and Functional Requirement Specifications (FRS) documents.
• Developed Use cases, use case models, Activity models, sequence diagrams and other UMLs to better understand the functioning and desirability of the application.
• Assisted with building the EDI 837, 835, 270/271, 276/277, 278, 820 and 834 transactions processing flow from the Trading Partners to the translator.
• Maintained a requirement traceability matrix throughout the project, and maintaining the documents using sharepoint.
• Ability to read and write code with ASP.Net, VB.Net, XML, HTML, CSS and SQL.
• Involved in website design using .NET technology, HTML and CSS.
• Worked with Financial Analysts on Fixed Income Analysis (Pricing, Risk, Yield, Duration, and Recommended Strategy) with Excel to support trading, and reviewed with portfolio manager and traders.
• Used Rally and Team foundation server (TFS) for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Generating monthly reports and graphs using Tableau to identify budget trends and ensure that the unit is meeting the monthly constraints and goals
• Communicated with business, technology leadership for overall project/program office milestones.
• Analyzed requirements and formulated a Test Plan for testing the functionality, navigation testing of the application.
• Understand rules and regulations of HIPAA as imposed during Electronic Data Interchange (EDI).
• Assisted with user testing of systems User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Participated in enhancement meetings to make the product more effective in real time. Worked with developers and QA Analyst to clarify the SRS.

Environment: MS Project, SQL, FACETS, Rational Unified Process (RUP), Oracle BRM, User Acceptance Testing (UAT), TEAM FOUNDATION SERVER (TFS)Rational Requisite Pro, Rational Rose, Tableau, Teradata, HTML and CSS, Microsoft Visio, Microsoft Sharepoint, Windows 2000/XP, Business Objects.

Confidential - NYC, NY

Business Analyst

Responsibilities:

• Built relationship with Product owner and other stake holders to facilitate team's interaction and coached them in creation and maintenance of product backlog on this new Instant Answer insurance product to improve rate adequacy.
• Facilitated sprint planning, review, retrospective and daily scrum meetings, documented acceptance criteria, definition of done.
• Prepared requirement documents and UI wireframes.
• Extensively worked in all phases of Software Development Life Cycle (SDLC) Agile deliverables using .Net framework V3.5.
• Developed new process data flows and the new to-be architecture, performed gap analysis.
• Worked on daily basis with the main frame team and lead data warehouse developers to evaluate impact on current implementation.
• Performed data analysis for the existing data warehouse and changed the internal schema for performance.
• Comprehensively worked with Requirement Gathering for Fixed Income Trading System and produced initial requirement data to produce User Interface and Business Process Requirements. Designed the business requirement collection approach based on the project scope and System Lifecycle (SLC) Methodology, documented the same in Business Requirement Document (BRD).
• Responsible for producingbusinessrequirements, functional requirements, non-functional requirements,businessrules, researching enterprise wide collaboration and secured repository solutions.
• Conducted GAP Analysis and formulated the TO-BE features based on the business requirements and pain points.
• Worked with SMEs and Developers to develop and design the GUI of the system.
• Documented the complete process flow to describe program development, logic, testing, and implementation, application integration, coding.
• Facilitated JAD sessions and created reports for budgeting finance and project Management.
• Involved in Prime Brokerage Technology quality assurance analysis and testing and supported UAT.
• Analyzed the sources and targets, transforming the data, mapping the data and populating the data into targets by using Informatica Designer, Workflow Manager and Workflow Monitor.

Environment: MS Project, MS Sharepoint, MS office,, Visio, SOA, SQL,Webservers,Axure, XML, Irise and Oracle.

Confidential

Jr.Business Analyst

Responsibilities:

• Solid knowledge in Portfolio Management, Risk Management, Equity, Fixed Income Securities, Analysis and Data Testing of Financial Statement.
• Developed the Business Process Flows to support the products and services selected
• Work under Agile methodology. Interacted with business heads to finalize the Business Requirements for the application. Performed the requirement Ad-Hoc Analysis and documented the requirements.
• Strong hands on ability to use SQL to extract data from database, data analysis and data reconciliation.
• Processing of information related to Fixed Income business and involves Risk management, Profit and Loss (P&L), Compliance, Reporting trade execution.
• Established a Business Analysis methodology around the Rational Unified Process.
• Developed current and future Business Process Flows, and created BRD and FSD with Visio and Word.
• Helped develop Use Cases, project plans and manage scope.
• Coordinated in developing Test Plan, Test Case and participated in QA testing.
• Conducted interviews with various business users (Financial Advisors, Risk Management Group.) to collect high level requirements and business process information using MS Visio and Word.

Environment: Windows XP, MS SQL, Load Runner, MS Visio, Java, MS Office, MSsharepoint, Agile Scrum.

Confidential

Jr.Business Analyst

Responsibilities:

• Defined the structure of the Business Requirement to meet the project bottom-line.
• Detailed analysis of the business and users requirements by doing various information gathering techniques.
• Validated and documented various needs of the projects by coordinating with higher management and project manager.
• Created various artifacts of the requirements like use case, activity diagram using MS Visio.
• Felicitated progress meeting to keep the stakeholders updated with the progress of the product.
• Assisted in creation of the test plan and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Created requirements traceability matrix by mapping test scenarios & cases to the business requirements.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MSSharepoint, MS Visio), RUP, UMLSQL, SWOT analysis, GAP Analysis