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Business Analyst Resume

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Bridgewater, NJ

SUMMARY

  • Highly proficient in working with users and stakeholders to gather requirements, analyze them and subsequently use design tools to model the requirements. Successfully handled medium to large sized projects.
  • Hands - on experience in all phases of Software Development Lifecycle (SDLC) using Waterfall, RUP (Rational Unified Process), and technology delivery frameworks.
  • Extensively worked with Enterprise Content Management and Data models and Meta data definitions for content management.
  • Strong visual modelling and business process modelling skills with tools like MS Visio for developing Use Cases, and UML Diagrams.
  • Expertise in Mobile Application Development on different platforms iOS/Android.
  • Ability to build client relationship through frequent meetings, one on one interaction and to converse with all facets in the client organization by utilizing elicitation techniques like Joint Application Development (JAD) sessions, interviewing, brainstorming, focus groups, prototyping, cost/benefit and risk analysis.
  • Worked extensively on performing ‘AS IS’ and ‘To BE’ Process analysis, GAP analysis and drafted Project Analysis documentations.
  • Performed Process Analysis for in-depth data analysis, document procedures, perform business and systems analysis and manage projects.
  • Proficient in documentation of Business Requirements Document (BRD) and conducting meetings with Business people to give a walkthrough of Final BRD to get their concurrences and approval.
  • Experience in preparation of the System Requirement Document (SRD) / Functional Requirement Document (FRD) based on the approved Business Requirements Document (BRD).
  • Extensive creating skill of Use Case Specifications, Requirements Traceability Matrix (RTM), and Work break down structure (WBS) across the Deliverables of a project.
  • Extensively used technologies such as MS Office suite- MS Project, MS Visio, MS Access MS Excel, MS Word, MS PowerPoint.
  • Well experienced in developing and imparting pre and post implementation training, and User Acceptance Testing (UAT). In-depth knowledge of all phases of UAT Life Cycle, SWOT analysis, Cost benefit analysis and ROI analysis.
  • Expertise in analysis of problem, performing root cause analysis, documenting defects, tracking and reporting using Defect Tracking and Test management tools such as IBM Rational Clear Quest and HP Quality Centre.
  • Execution of Test cases manually using HP Quality Center.
  • Extensive use of HP and Rational Tools for Functional and Performance Testing.

TECHNICAL SKILLS

Operating Systems: Windows and Unix

Languages: C/C++, HTML, DHTML, VB script, Java, XML, SQL, .NET Platform

Tools: Rational Rose, Rational Requisite Pro, Caliber RM, MS SharePoint, Rally

Database: MS SQL Server, MS Access, Oracle

Testing Software: HP Quality Center and HP LM

Software Packages: MS Office - Word, Excel, PowerPoint, Outlook, Visio, Project, Access, Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential, Bridgewater, NJ

Business Analyst

Responsibilities:

  • Created the Business Requirements Document by conducting interviews from the Stakeholders.
  • Created Use Cases based on the process flows diagrams.
  • Responsible for analysis, design, development, testing and implementation of enterprise content management system and business processes.
  • Performed Gap Analysis to compare the existing system with the proposed new system.
  • Maintaining requirements in HP ALM for testing purposes.
  • Test scenario development and Defect Management using HP ALM
  • Providing assistance to UAT managed through HP ALM
  • Working on Project Plan, requirements specifications documents, test plans and protocols, test scripts for user and functional testing, generating summary reports for system and user level testing as well as overall compliance reports for system releases.
  • Explaining SIT & UAT scope, criteria and entry/exit strategy to junior engineers
  • Providing post Go-Live support.
  • Authored and managed all the master validation documents from beginning to end of multiple releases of different Track Wise modules.
  • Created Technical System Design and created Use case diagrams for offshore team to use and work on the project.
  • Worked as a Business Analyst for multiple module wise development teams. The project followed full project life cycle as per the SDLC specifications using MS Project.
  • Communicated twice a week with business SMEs and Project managers to solidify requirements and associated deliverables.
  • Managed progress of projects through MS Project Plan.

Environment: Rational Rose, MS Visio, MS Project, UML, HP ALM, Oracle, PL/SQL Microsoft Excel, Microsoft Word, Microsoft Power Point.

Confidential, Princeton, NJ

Business Analyst

Responsibilities:

  • Analysed and prioritized user and business requirements as system requirements that must be included while developing the software
  • Coordinated Requirements gathering sessions with the LOB (Line of business) and made sure the requirements were clear and un-ambiguous, and documented them.
  • Performed review sessions and gathered BRD and SRS sign offs from Business, technology and Other related work streams
  • Lead System Testing (SIT) and User Acceptance Testing (UAT) Process on Different projects and managed UAT team, developing and testing applications, developing test plans and implementing it on systems including end to end testing, performance Testing, regression testing.
  • Was involved in whole lifecycle of the project.
  • Involved in preparing Logical Data Models and BRD’s (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyse and document business data requirements
  • Gathered user and Business requirements through interviews, surveys, prototyping and observing from senior managers and UI (User Interface).
  • Mapped existing business and systems process during requirements gathering sessions.
  • Developed and mapped new business and systems processes according to new user requirements.
  • Worked as part of a large team to replace and consolidate many content management systems to one new system
  • Act as a bridge between business stakeholders, Project Management and development team. Worked closely with Project Management to support determination of the project roadmap
  • Extensive knowledge about HIPPA policies, PHI, HL77 and X12 standards
  • Excellent in ICD-9 and ICD-10 conversion and migration processes
  • Understand stakeholder needs and values in relation to the new system and document these project requirements logically and with clarity, avoiding technical solutions.
  • Resolved complex issues and brought creative solutions in Mobile application development.
  • Work with globally distributed teams and stakeholders to help them in the migration process for their sites from SharePoint 2007 to SharePoint online.
  • Responsible for SIT and UAT project planning like creating testing scenario, test plans, and test scripts and Identifying UAT testers and managing resource plan by coordinating with business stakeholders, ensuring that the Pre-UAT activity is performed accurately and efficiently.
  • Responsible for the testing of mobile applications like IPad, IPhone, Android, IOS, Tablet and coordination of end user acceptance testing and coordination and handover to operations. Responsible for providing feedback for overall readiness of projects for promotion to production environment
  • Explaining SIT & UAT scope, criteria and entry/exit strategy to junior engineers
  • Identifying defects and perform root cause analysis by analyzing data quality issues.

Environment: MS Visio, MS Project, UML, HP ALM, IPhone, IPad, Android, Oracle, PL/SQL, IOS, Microsoft Excel, Microsoft Word, Microsoft Power Point, Vitalize Change Management system, SharePoint 2007/ Online, Office 365,SAP,MFT,Webmethods.

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