SUMMARY

• Around seven years of IT industry experience as a Kronos Analyst/ Consultant performing roles from solution feasibility analysis, customer discussion and requirement gathering, resource and time estimation.
• Expertise in KRONOS Timekeeping (WTK), Scheduling/Forecasting, WFSO, Operations Planner (WFOP), WDM, WIM/Connect, Employee Loads/POS loads, Payroll Interfaces, Setup Data Manager (SDM), Accruals,Express Archive, Record Manager and Analytics. 6.1/6.2 Areas.
• Experience Kronos administration duties including troubleshooting and maintenance of the Kronos System.
• Knowledge to book (and pay for) appointments in advance using acuity scheduling.
• Experience on new Kronos Cloud instance (V 8.0) global implementation project.
• Experience the Use Cases, Activity Diagrams, and Sequence Diagrams using UML.
• Proficient in JAD sessions aimed at functional requirement walk throughs for all the impacting projects and updated the documents based on recommendations.
• Experience as Subject - Matter-Expert for the Workforce Management Application; including Kronos Workforce Central.
• Experienced in successful roll out of several major Enterprise-wide projects which included interfaces going through Enterprise Service Bus (BizTalk).
• Experience configuration items in Time and Attendance like Labor Level entries, pay rules, Display Profiles, Access profiles, Accruals, Comments, Employee group and LL transfer sets when a new plant is launched.
• Experience across the core WFC,calculated accruals, absence management, device manager, data collection manager, SDM, and WIM modules.
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Implemented all Kronos upgrades, service packs, configuration modifications/additions and suite additions such as Absence Management, Leave Cases and accruals.
• Proficient knowledge of Kronos Data Collection Manager(DCM) to configure terminal and monitor communications.
• Experience in the Data Collection Manager (DCM) Reference manual on using SQL Server and wrote the online Help which consisted modules.
• Advanced understanding and experience with Kronos 6.0-8.0 WFC products and Implementation & configuration to include Workforce Timekeeper, Workforce Connect 6.0, Advance Scheduler, Leave &Attendance, Accruals, Analytics and Device Manager.
• Experience of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC v 6.3 and 7.0.
• Experience in HR/Payroll Source Access SQL to clients according to Ceridian's contract and government regulations.
• Experience in User Acceptance Testing (UAT) and Quality Assurance (QA) professional in senior roles implementing best-practice process and procedures for effective UAT/QA.
• Experience with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary change in the KronosWork Force Central.

TECHNICAL SKILLS

Software Packages: KRONOS - WFC, WFSO, Navigator, WDM, Record Manager, SDM, Worksheet v6.3, v6.2, v6.1, v5.2,WIM, MS Office Suite, MS Project, CA Clarity

Time & Attendence software: Kronos Workforce Central 4.3, 5.0, 5.1, 6.0, 7.0.3; ADP Office Timesheet, ADP eTime,DCM 6.0 the Kronos Series 4000 Terminal.

PROFESSIONAL EXPERIENCE

Confidential, Deerfield, IL

Kronos Business Analyst

Responsibilities:

• Configured moderate to complex Kronos Pay rules, Work rules, Access profiles, Self Service, Widgets, Delegation, Hyper-finds, and basic Accruals in current Kronos application.
• Supported business data gathering and documentation preparation, and provided system admin and technical support for Kronos Time and Attendance applications.
• Developed new reporting solutions by explaining changes thoroughly to software with the upgrade of version 6.3 to version 8.0.
• Processed biweekly payroll for employees using Kronos Workforce, Kronos Teletime and ADP's PayExpert.
• Install, support and configure Kronos applications to include Workforce Central Scheduler for Healthcare and Optimized Scheduler, Workforce Central Timekeeper.
• Configured the pay policy, accruals & leave policies, schedule templates, access profile, report setup, labor level, notifications, HF/queries, event manager and device communication.
• Integrated/implemented ADP's outsourced Tax, Garnishment, and Check Printing services with Corporate PeopleSoft HR & Payroll and Tax with ADP tax reporting and PeopleSoft payroll.
• Managed implementation of retail labor scheduling and time and attendance applications.
• Performed analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
• Responsible for full cycle implementation of Kronos Workforce Timekeeper v 8.0.
• Responsible for ensuring that the Time and Attendance software application is implemented on time, within budget and as per client specifications.
• Responsible for understanding and documenting customer processes and workflow for business process outsourcing projects involving paper to file document conversion.
• Implemented the various new applications of Kronos Workforce Central application with the use of technical, analytical and functional skills.
• Approved /Auditing Kronos Attendance tracker, Corrective Discussion, and daily department huddles.
• Utilized inbound interface using Workforce Integration Manager to load demographic data into Kronos.
• Provided ongoing configurations and modification of Workforce Timekeeper, Attendance, Accruals, Scheduler, Hyperfind Query and other Kronos modules
• Managed all aspects of recruitment and hiring including testing, background screening, offers, denials, job fairs, on-boarding,Kronos attendance tracking & reporting.
• Created and/or modified many KRONOS WFC / KRONOS WIM interfaces.
• Recommended operational workflow changes based on detailed analytics reviews.
• Worked on analysis of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules,accruals, reports, wage profiles, etc.
• Managed Kronos software implementation, upgrade and support projects for Workforce Human Resources, Benefits, Payroll, Timekeeper,Absence Management, Accruals, Attendance, Leave, Activities, Labor Analytics, Talent Acquisition and Cloud services with Manufacturing, Government, Healthcare and Retail.
• Conducted meetings and JAD sessions for project definition, resource identifications and deliverable prototype identification.
• Organized many Joint Application developments (JAD), Interviews, workshops and requirement elicitation sessions with end-user/clients/stake holders, testing teams and development teams.
• Managed payroll project plan; defined test strategies, defined/managed User Acceptance Testing Phase and Go Live.

Confidential, Hartford, CT

Business Analyst

Responsibilities:

• Implemented Kronos Workforce Analytics web-enabled system in over healthcare facilities on time and consistently under project budget
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
• Coordinated data profiling/data mapping with business subject matter experts, data architects, ETL developers, and data modelers.
• Worked on automated business group (Healthcare Economics) data validation process for a large multitenant datawarehouse project with Cognos reporting portal for report delivery.
• Assisted in upgrade from Kronos 6.1 to 6.3 through go live.
• Gathered the Requirements for Medicare Systems as part of Patient Protection Affordable Care Act (ACA).
• Supported Consumer & Office Business with sales analysis for Key Accounts & Local Accounts including Consumer Health Care, Home Care, Office & Stationery Products divisions.
• Provided full lifecycle project management for several large-scale projects,including Kronos Attendance Management.
• Worked on the custom reports using stored procedures and interfaces as add-ons to the existing Kronos reports.
• Provided business support, analysis and direction for PeopleSoft Payroll and Benefits modules and for Kronos Timekeeping, FMLA and Absence Management for this regional government agency.
• Supported multiple HRIS Software vendors for Human Resources, Benefits, Payroll and Taxes, Time and Attendance, Training/eLearning, Recruiting and HIPAA Reporting systems
• Utilized Waterfall methodology for software development.
• Worked on projects include plan, design, and launch efficient information on Kronos systems in support of core organizational functions.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Provided technical off-site and on-site applications support to customers, answering complex questions on function and usage of Workforce Central products.
• Reviewed and Analyzed the effectiveness and efficiency of existing systems (Kronos/JDE) and recommended strategies for improvements of these systems.
• Configured and tested requested changes for pay rules, work rules, time accruals and attendance.
• Enrolled employees in Kronos attendance system for biometric verifications.
• Reviewed WFC logs,corrected Kronos configuration to ensure no additional errors occurred.
• Conducted meetings and JAD sessions for project definition, resource identifications and deliverable prototype identification.

Confidential, Milwaukee, WI

Kronos Business Analyst

Responsibilities:

• Worked on the Maintenance and implementations of Time Clocks along with new and existing Kronos systems and software.
• Implemented new Payroll System/Time and Attendance and benefits plans and roll out.
• Worked on Kronos Workforce Analytics web-enabled system in over healthcare facilities on time and consistently under project budget.
• Supported Kronos applications to include Workforce Central Scheduler for Heathcare and Optimized Scheduler, Workforce Central Timekeeper.
• Responsible for all system administration tasks for the Kronos application including change requests and enhancements.
• Gathered requirements for Business Requirements Documentation (BRD), following the client's current management methodology.
• Re-engineered and documented HR/Payroll process prior to implementation of PeopleSoft/ADP.
• Development of test plans for Time & Attendance and Activity Security.
• Analyzed and present to management sales KPI metrics, financial metrics, store traffic, transactions and wait time trends.
• Configured and maintained daily operations of Kronos Workforce Central.
• Worked on various Kronos modules like Workforce Timekeeper, Advanced Scheduler, forecasting, Attendance and Kronos Workforce central upgrade.
• Interfaced with multiple clients simultaneously, exceeding individual needs for implementation, testing, go live and on-going end user support using best practices with change management.
• Communicated with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems.
• Detailed functional changes of each application are documented in Functional requirements document (FRD).

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

• Worked with Project Business Development Manager (BDM) on various Business Development initiatives (BD).
• Prepared process flow diagrams, Data Model diagrams, BRD and FRD based on the inputs from the project workshops and sign offs from the various stakeholders for the Waterfall projects.
• Performed unit testing, functional testing, integration testing, stress testing and code inspection review to make sure the deliverables are match with business requirement.
• Created Activity and Sequence Diagrams in UML using Rational Rose and also involved in creating the Business Process Models.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
• Calculated periodic waterfall payments to investors and give final approval to Analytics Group to release payments and Trustee reports.
• Implemented SDLC, which included requirements specifications, design, analysis and testing, Followed RUP methodology with Agile/SCRUM.