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Business Analyst Resume Profile

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PROFESSIONAL SUMMARY:

  • Around 9 years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
  • Comprehensive knowledge of business analysis methodologies, SDLC experience and best practices of RUP.
  • Good experience using SunGard's OmniPlus recordkeeping system
  • Experinece in 401 k , 403 b and 457 Pension Plan Administration DC
  • Working knowledge of implementing software development projects using methodologies such as Waterfall, Rational Unified Process, Agile/Scrum.
  • In-depth knowledge of creating use cases, functional design specifications, activity diagrams, logical, component and deployment views to extract business process flow.
  • Extensive experience in conducting Joint Application Development JAD sessions.
  • Expertise in using Microsoft Visual Studio Team System for requirement management and work item tracking.
  • Deep understanding the Business Flow of Investment Banking, and extensively involved in Portfolio management and analyses, Mutual Funds, Securities trading.
  • Experience in business analysis, business process modeling, design, development and implementation of business application using OOAD methodologies like SDLC and RUP.
  • Extensive experience with Content Management tools such as Interwoven, Filenet, SharePoint and Documentum
  • Performed backend testing using SQL queries and analyzed the server performance on UNIX.
  • Strong expertise in communicating requirements with stakeholders, Portfolio Managers, Traders, QA, Designers, Middle Office and Back Office and conducting customer and user interviews, workshops, surveys.
  • Solid experience in performing market research, competition analysis, feasibility studies, impact analysis, gap analysis, and risks analysis.
  • Solid experience in developing QA test plan Unit testing, System testing, Parallel testing , test conditions, designing and reviewing test cases ensuring adequate testing of software both before and after completion conducting and documenting UAT.
  • Excellent team player and able to deliver high quality work with little supervision.
  • Technical writing skills including drafting contracts, documentation and editing of user manuals.

TECHNICAL SKILLS:

  • Methodologies
  • Rational Unified Process, Unified Modeling Language
  • Change Management Tools
  • Rational Clear Quest, Test Director, Clear Case
  • Business Modeling Tools
  • Rational Rose Suite, Microsoft Visio, Irise Studio
  • Business Intelligence
  • Business Objects, Crystal Reports, Cognos
  • Project Management
  • Microsoft Project, Microsoft Office, Lotus Notes
  • Programming
  • Java, SQL, PL SQL
  • Databases
  • Oracle, DB2, MS-SQL Server
  • Industry Exposure
  • Financial Services, Credit Cards, Investment Banking
  • Financial Skills
  • Financial Analysis, Credit Appraisal, MIS Reports generation

PROFESSIONAL EXPERIENCE:

Confidential

Role: Business Analyst

  • Confidential is a group of privately held companies in the financial services industry. Fidelity Investments includes a large family of mutual funds, their distributors and investment advisors, and a retail brokerage, as well as unrelated business. Fidelity Investments is the leader in the 401 K business. The Small Business Sector SBS of Fidelity Investments wanted to start a new Competitive Intelligence CI unit to analyze and strategize the competitors by creating a knowledge base internally in a Microsoft
  • Share Point Intranet My job was to help design the entire Competitive Intelligence Infrastructure for the SBS in Kentucky. The Project was involved in Data Warehousing which was developed to integrate operational systems into one central database structure. Informational queries can be obtained from the Data Warehouse that identifies customer behaviour patterns.

Role Achievements:

  • Work with Business analyst in building lower level Use case, Functional Design and Functional Requirement.
  • Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
  • Responsible for developing and supporting requirements for service flow of Corporate Actions, Corporate actions response, Currency, Free movement, Mutual Fund Order and execution, Non financial transactions and trading operational processing in Comerica's global wealth management platform.
  • Active BA participant for redesign project of Fidelity's 401K website. Responsible for testing newly integrated institutional accounts on retail pages.
  • Assisted developers with website support in regards to Content Management to take control of the Web pages by managing the content as distinct from the design.
  • Applied Unified Modeling Language UML methodologies to design Communication Diagram, Use Case Diagrams, Activity Diagrams, Sequence Diagram, ER diagrams Data Mapping
  • Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
  • Participated in implementations, software OmniPlus upgrades and conversion projects
  • Responsible for applying object oriented analysis and design OOAD principles to create domain models using UML
  • Perform Systems Integration Testing for the Omniplus DBEN upgrade project
  • Assistedin the Supervision transition meetings, reviewing all aspects plan administration for both 401 k and StockPurchasePlans.
  • Conducted JAD sessions for communicating with Stakeholders and Project directors
  • Designed and developed project document templates based on SDLC methodology.
  • Participated in various stages of data and requirement analysis for project needs.
  • Developed business requirement specification documents as well as high-level project plan.
  • Established traceability matrix using Rational Requisite Pro to trace completeness of requirements in different SDLC stages.
  • Designed and developed web screen mock-ups using Microsoft Visio.
  • Documented and delivered Functional Specification Document to the project team.
  • Assisted the Project Manager to develop both high-level and detailed application architecture to meet user requests and business needs.
  • Participated in UAT and worked with Mercury Quality Center for bug and defect tracking.
  • Conducted User Acceptance Testing UAT .
  • Managed and organized requirement coverage, Test Case Management and Defect Management using Mercury Quality Center.
  • Performed task decomposition, delegated tasks and monitored project milestones using MS Project.

Environment Windows 2000/XP, Microsoft Office SharePoint 2007, Mainframe, Cognos, Rational Requisite Pro, MS Office, SQL Server, MS Project, MS FrontPage 2003, MS Access, EDI, Documentum 2.0.,UML.

Confidential

Role: Business Analyst

Worked on Multiple projects which involved Creating Scope Documents and Business Requirement Documents for Advisory Income for life and Anti Money Laundering Purposes. Authored Functional Specification Documents for multiple projects: LPL/AXA Branchfile, LPL AXA Account View, 401 K Convert to TPA Address, NAR Ad Hoc Reporting System , Fixed Income Sell Platform, enhancements to the functionalities of the existing Mutual Fund and Equities Trading system and PM Batch Reporting system. The company manages its own line of Mutual Funds and acts as a market maker for municipal bonds and NASDAQ listed securities. Created an online Mapping tool for the Audit Department to help map out their routes and schedules when the auditors travel.

Role Achievements:

  • Assisted the IT team to develop service oriented architecture SOA , and data warehouse system to utilize data mining for data analysis.
  • Primarily involved in the Mutual Fund trading activities of Domestic and International Equity, Fixed Income, Money Market, and Cash Investment.
  • Identified business process models for International Business in Asset Management, fixed income, and mutual funds
  • Introduced Agile and RUP methodologies to reflect liquid nature of front-office improving time-to-market
  • Utilized Agile/ SCRUM and PMI methodologies to monitor, steer and develop project objectives.
  • Incorporated Automated Clearing House ACH functionality for the Private Label Credit Cards for Cash Advance abilities.
  • Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents BRD using Rational RequisitePro.
  • Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead and updated project schedule in Primavera
  • Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
  • Interacted with Cash Management Division and Compliance Office to review the AML Anti Money Laundering requirements and provide Positive Pay service to reduce check fraud
  • Tested transactions for new releases of the OmniPlus recordkeeping system and assisted with the testing for the Omniplus upgrade
  • Was involved in Administering and updated benefits plans, 401K and various other policies and procedures.
  • Gathered, Analyzed and Translated systems requirements into technical specifications utilizing UML and RUP methodology.
  • Extensively used enterprise content management platform for managing content across the organization within a shared repository.
  • Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
  • Facilitated Joint Application Development JAD sessions, one on one interview and meetings with business users and SMEs.
  • Created and maintained workflow plans and business process flows on Maximo's functionality using MS Visio.
  • Involved in development of trading software using Visual Studio .NET
  • Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
  • Multiple User Interface issues resolved by effectively interacting with the business users and conveyed these change requests to the technical team.
  • Form the requirements and using technologies such as JavaScript, XML, LDAP, AML language similar to XML , and TIBCO configure and provide custom enhancements to the client
  • Worked as a User/Customer advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to bridge the Gaps between IT and Business.

Environment: Rational Clear Case,Doors, IBM WebSphere, Primavera, XML, .Net, Visual Studio, Java, J2EE, JSP, RUP, VoAVPN, Oracle, MS Visio, DB2, Sybase, SQL Server Reports, Mainframe, WinRunner, LoadRunner, Quick TestPro

Confidential

Role: Business Analyst

Worked as a Business Analyst for a project which was a part of Asset management Master securities equity reference data integration MSD where in the equity reference data for different applications were identified and matched to the source equity reference data to build a consolidated equity reference data warehouse and equity reference data marts. I have been designing data models for Order Management System, Credit Risk, Market Risk, Operational Risk, BASEL II, Pricing and Valuations, Finance and Transactions, Reference Data, OTC Order Systems and FpML protocol. I have worked on interlinking of these data models and dependency analysis.

Role Achievements:

  • Lead Business Intelligence reports development efforts by working closely with Microstrategy, Teradata, and ETL teams
  • Met with stakeholders and users to review / manage expectations and identify opportunities to improve ROI.
  • Having a common order management system to eliminate shadowing of trades from different system.
  • Possess understanding of the Structured Finance with a focus on Asset Backed Securitization including MBS, credit card receivables securitization, insurance risk securitization, auto loan securitization etc.
  • Proficient in Unit Test Plans UTP , Integrated Test Plans ITP Extensive experience in User Acceptance Testing UAT .
  • Managed the production of cash flow, P L and balance sheet reports
  • Complete the breakdown of printed reports to be packed, labeled, and distributed to various clients and Fiserv's user departments
  • Worked on loading and writing XML files using a Dataset, Standard Monthly, Weekly and Daily reports were saved as XML files. These XML files were formatted using XSLT files into XHTML for viewing in a web browser.
  • Implement the business intelligence plan that supports key long-term strategic needs and obtain all resources necessary for their execution.
  • Designing and developing the user interface using JSP/HTML.
  • Been a part of Architecture and modeling team and have used SOA Service Oriented Architecture
  • Strong understanding of the securitization process and structured finance products such as mortgage and asset backed securities, interest rate products, credit products. Involved in the pre-trade as well as post-trade valuation of products, calculation of P L and risk valuation.
  • Determined and Drawn the preferred flows for OMS Charles River , TMS figuration, BOSS and MEO for financial instruments Stocks, bonds, Options, Mutual Funds, Preferreds, etc with the consideration of Web discounts, daily trading account value, margin requirements, IRA accounts, trading limits, Lead-Ins and Lead-Outs, GLAS Gain Loss Analysis Systems , Confirms, Settles, Trade multiplier, etc. on MS Visio.
  • Depending on the ISR and meetings, Scope and high level estimates were sent for approval.
  • Once Scope is approved, Draft SRS master document was prepared and detailed business requirements were captured.
  • Responsible for cost estimation and timelines for various Business Intelligence reports
  • Provide business intelligence analysis to decision-makers using an interactive OLAP tool
  • Academic Experience in conducting SWOT analysis, Gap analysis, Risk analysis, Net present value NPV analysis, Return on investment ROI analysis.
  • Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
  • Charles River CRD gap analysis review sessions for order management selection.
  • Coordinated various kinds of User Acceptance Testing UAT including regression testing, system testing, integration testing, functional testing, alpha beta testing.
  • Created test cases, test plans for Charles River compliance rules for the algorithm tools.
  • Worked on Trade Life Cycle as well as the Order Management System OMS
  • Interacted with Cash Management Division and Compliance Office to review the AML Anti Money Laundering requirements and provide Positive Pay service to reduce check fraud
  • Responsible for creating Use Cases, Business Process Modeling and Work Flow Diagrams using MS Visio and MS Excel Performed the requirement analysis and documented the requirements.
  • Prepared year-end financial statements P L, Cash Flow, Balance Sheet and budgets for the company.
  • Prepared test scripts and conducted testing in 11i.
  • Wrote test scripts for User Acceptance Testing UAT .
  • Maintenance on a Work Order Management System.
  • Configured the Data mapping between Oracle and SQL Server 2005.
  • Created customized reports in Charles River such as commission analysis report, boxed position report, take-over report, and compliance report etc. using Crystal Reports, Excel VBA and SQL.
  • Created use case scenarios and documented work flow and business process using Rational Rose

Environment: Windows XP, Enterprise Architect, SharePoint 2007, Requisite Pro, Oracle 11i, MS-Office Suite, MS Visio, MS SQL Server, XML, XSL, DOM, SAX Parser, DOORS, Maximo and Maximo Spatial, Arc GIS, Test Director.

Confidential

Role: Business Analyst

Confidential is currently one of the largest clients for Confidential having number of its employees enrolled in MassMutual 401K plans. Besides this, the Baystate employees are enrolled in the 401Kplans from ING, Confidential. As a part of standard process, MassMutual sends the quarterly plan statement to all its plan participants displaying their financial health with MassMutual for that quarter. In the same way, Baystate employees who are enrolled in 401K plans for ING, Lincoln and Fidelity receive periodic statementsaswell. MassMutual also provides a participant portal where all its plan participants can view their financial health inrealtime. As a part of this engagement, Baystate requested to view the overall financial health of their employees on a consolidated statement. This overall financial health includes plan balances with ING, Lincoln, FidelityandMassMutualaswell. The additional Multi-plan landing page was required be added to the existing participant portal which couldbeaccessedonlybyBaystateemployeestoviewtheirfinancialposition. This initiative was extremely important from long term perspective as Baystate had more retirement assets with other vendors ING, Lincoln and Fidelity than with MassMutual and was pivotal in helping participants consider the consolidation of their retirement assets with MassMutual. Identified and validated high potential business opportunities for stakeholders.

Role Achievements:

  • Facilitated Joint Requirement Planning JRP sessions with SME's in understanding the Requirements pertaining to Loan Origination to Loan Processing.
  • Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents BRD using Rational RequisitePro.
  • Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead and updated project schedule in Primavera
  • Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
  • Facilitated review of Enrolment, Claims, Commissions, and membership portlets' designs with architects and developers to ensure that the goals of the portal requirements were satisfied
  • Prioritized, plan and managed multiple projects using Primavera Project Planner Tool
  • Developed and managed Project Plans and Schedules. Managed resolution of Project issues and conflicts. Created a Web Portal to provide online sales support and assistance to the consumers in choosing the products.
  • Served as a liaison between the clients, trust administration, recordkeeping and reconciliation teams on all phases of the HR payroll/ asset conversion/client issues and reconciliation on OMNIPLUS.
  • Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
  • Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
  • Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
  • Conducted Functional Walkthroughs, User Acceptance Testing UAT , and supervised the development of User Manuals for customers.
  • Worked as a User/Customer advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to bridge the Gaps between IT and Business.
  • Various versions of the documents generated during the project were maintained and managed using Rational ClearCase and performed defect tracking using Rational ClearQuest.
  • Tested the final application for Usability testing to verify whether all the User Requirements were catered to by the application.

Environment: Rational Clear Case,Doors, IBM WebSphere, Primavera, XML, Java, J2EE, JSP, RUP, Oracle, MS Visio, Agile, DB2, Sybase, SOA, Spring, SQL Server Reports, WinRunner, LoadRunner, Quick TestPro

Confidential

Role: Business Analyst

Confidential is a diversified financial services company that provides a broad range of retail banking and brokerage, asset and wealth management, and corporate and investment banking products and services. We are one of the largest providers of financial services in the United States, with retail and commercial banking operations in 21 states from Connecticut to Florida and west to Texas and California, and nationwide retail brokerage, mortgage lending and auto finance businesses.

Role Achievements:

  • Analysed User Requirement Document, Business Requirement Document BRD , Technical Requirement Specification and Functional Requirement Specification FRS .
  • Prepared and analysed AS IS and TO BE in the existing architecture and performed Gap Analysis.
  • Developed requirement reports for day-to-day retail banking needs for opening account, online banking
  • Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
  • Used the guidelines and artifacts of the Rational Unified Process RUP to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.
  • Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes.
  • Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed
  • Managed and traced requirements using Rational requisite pro
  • Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
  • Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document the Business Data Requirements.
  • Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
  • Responsible for providing analytical support in the Design, Development and Implementation of Project.
  • Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: Rational Enterprise Suite Rose, RequisitePro, ClearCase, ClearQuest , Visual Basic, SQL, SQL Server, Oracle, C .Net, WebLogic, DOORS, HTML, Windows Forms, Web Forms, LoadRunner, WinRunner

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