SUMMARY:

• Accomplished Software Product Manager with extensive experience in technical aspects of product development as well as management strategies essential for successful delivery. Knowledgeable and innovative leader who creates customized solutions and positive outcomes for clients, colleagues, and companies.
• Experienced in the full product life cycle, from strategy and development through implementation and ongoing support. Excellent management skills and a motivational style in leading successful teams, projects, and operations. Proven record in achieving goals.
• Business Analysis
• Requirements Gathering
• Strategy and Planning
• Feature Prioritization
• Software ProductManagement
• Product Design, Development, Delivery
• Team Collaboration and Leadership
• Performance Tracking and Metrics
• Process Improvements
• Business Development
• Client Services and Support
• Consulting
• Primary interface for 12 third parties exploring potential integrations. (Director, Product Management)
• Analyzed and achieved 50% cost reduction for a cloud - based product. (Principal Product Owner).
• Improved software business performance for On Demand Workflows & Advertising. (Portfolio Manager).
• Drove thought leadership, market requirements, and innovative product offerings. (Solution Manager).
• Direct contributor to Emmy® for Pioneering work in Video On Demand Advertising. (Sr. Director)
• Reduced customer costs through innovative software products, leading to contracts with 3 of the top 5 video asset management operators. (Sr. Software Product Manager)

TECHNICAL SKILLS:

OS/Productivity: Windows Operating Systems and Microsoft Office (Word, Excel, PowerPoint)

Project Collaboration and Management: SharePoint, MS Azure DevOps (ADO), MS Project, JIRA, Confluence, Trello, VersionOne, Agile Development

Information/Communication Technology: Over-the-Top Video, Video on Demand, Video Advertising, Adaptive Bitrate Video

PROFESSIONAL EXPERIENCE:

Confidential, Duluth, GA

Director, Product Management

Responsibilities:

• Performed market analysis to identify opportunities for Confidential to enter enterprise and markets with existing or new products.
• Product Management for Media Platforms with a focus on Monetization.
• Analyzed commerce, subscription management, and monetization partner options relevant to a Direct-to-Consumer (DTC) streaming video solution.
• Interacted with multiple potential partner companies and Confidential internal groups to clarify minimum viable product requirements as well as those projected for the next 3-5 years.
• Assisted Sales and Sourcing in negotiating better pricing from a technology partner to reduce customer TCO for the DTC solution.
• Product Management for Network Digital Video Recorder and Video Streaming product.

Confidential, Seattle, WA

Principal Product Owner

Responsibilities:

• Worked with multiple agile teams focused on delivering cloud-based solutions. Managed and drove requirements and helped teams succeed with delivery based on Agile methods.
• Led cost-reduction efforts for the DRM offering that involved sunset of specific services and correct sizing of AWS instances. Resulted in 50% cost reduction for the product.

Confidential, Duluth, GA

Software Portfolio Manager

Responsibilities:

• Created goals and strategy for the departments. Implemented policies, processes, and procedures that aligned with departmental goals as well as the overall vision of the company.
• Analyzed all information related to the product portfolio to make improvements. Reviewed products, services, markets, clients, and competition. Identified opportunities for improved results and implemented changes to products, product bundling, pricing, marketing, and product support.
• Collaborated with team members at all levels throughout the cycle of product management. Worked with Engineering, Marketing, Sales, and Services to shape product strategy, development, delivery, and support.
• Managed operational, financial, and administrative aspects for the two portfolios. Created and managed documents, spreadsheets, and reports containing detailed performance information. Met regularly with Executive Managers to present reports and recommendations for continued success.

Confidential

Solution Manager

Responsibilities:

• Communicated with business units and clients directly. Developed solid relationships while discussing needs and offering solutions to meet those requirements.
• Analyzed all information pertaining to customers, technology, and markets. Used information to improve company solutions, gain market share, and generate revenue.
• Served as the liaison between internal groups, third parties, and customers to ensure seamless communications and the delivery of solutions in a timely manner.

Confidential

Solution Architect (Functional)

Responsibilities:

• Analyzed customer technology, defined business requirements, and participated in risk analysis.
• Developed solutions to converge multiple diverse technologies.
• Collaborated with the core technical team. Deployed solutions and served as the Subject Matter Expert.

Confidential

Senior Director of Software Product Management

Responsibilities:

• Developed and executed a successful product strategy and roadmap to open new business lines and markets.

Confidential

Senior Product and Program Manager

Responsibilities:

• Directed all aspects, including requirements gathering, analysis, design, development, and support.