Sr. Business Systems Analyst Resume
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Houston, TexaS
SUMMARY:
- Over 6 Years of experience in Business Analysis, E - commerce System Development, Client Relationship Management, Project Management, Operations Management, Health and Welfare Management, Quality Control and Process Improvement.
- Provides an outside perspective in the form of benchmarking best industrial practices to innovate and understand requirements for delivering and improving the effectiveness of service.
TECHNICAL SKILLS:
Skills: SQL, Python, MS Excel, MS Project, Primavera, @Risk, Minitab, Visio, Jira, Confluence, Waterfall SDLC, Agile, Scrum, CRM, HTML, XML, API, C, C#, Star, PHP, Salesforce, Gemini, E-commerce.
PROFESSIONAL EXPERIENCE:
Sr. Business Systems Analyst
Confidential, Houston, Texas
Responsibilities:
- Lead Business Systems Analyst on two of the largest health and welfare clients at Empyrean, a project value of $10.7 million dollars each.
- Lead the EDI files delivery team for 6 clients (130 carrier files) over the last 4 years managing from new implementations to open enrollment changes.
- Perform as an Operations and Systems development lead for 8 different open enrollments projects and 4 new E-commerce implementations varying from small to large market clients.
- Project coordinate tasks, implement change control procedures and manage new code migration to production.
- Develop standard working procedures, process map existing standard working procedures for improvements in efficiency, processing times and accuracy.
- Subject matter expert on all data file types determining feasibility and creating custom solutions based on specification.
- Lead requirements gathering workshops, JAD sessions and daily SCRUM meetings.
- Create feasibility analysis and design/develop new solutions based on vendors needs and overall project scope
- Lead and Create Client Acceptance Test plans for ongoing project plan items and new implementations
- Designed/built Retiree and Survivor configuration for benefits eligibility, rates, payroll, reports and communications.
- Create Business process flows, P&L statements to determine resource and logistic needs.
- Strategic sourcing vendors and lead the vendor relationship management.
- Promotes client team profitability improvement through out-of-scope project support, automation, issue trending, quality assurance and co-worker growth.
Business Systems Analyst
Confidential, Houston, Texas
Responsibilities:
- Designed and implemented test plans for User Acceptance Testing and Client Acceptance Testing.
- Created data checks for ongoing deliverables that include payroll files, client imports, and exports files.
- Designed Medicare/Medicaid solutions for Medical and Employer group waiver plans.
- Established data audit queries to ensure adherence of system design to SOC1, HIPAA and IRS standards.
- Provided ongoing system and client support for health and welfare administration.
- Programmed benefits, communications, payroll and reporting for ongoing acquisitions and ongoing change orders.
Graduate Teaching Assistant
Confidential - Clear Lake
Responsibilities:
- Taught and guided graduate students on their Curriculum, Assignments and Projects in the field of Technology Planning and Management, Negotiation Strategies and Organizational Analysis and Management.
- Monitored submissions, discussions and assisted professors in Course evaluations, Improvements and Grading.
Programmer Analyst - HRIS
Confidential
Responsibilities:
- Designed and developed HRIS applications to manage Benefit enrollments, employee s, and payroll for small market clients.
- Developed, maintained and supported a variety of reports and queries using appropriate reporting tools.
- Assisted in development of standard reports for ongoing customer needs.
Inventory Specialist - Intern
Confidential
Responsibilities:
- Collected, Processed and Coordinated requirements from Customers to Suppliers and Gear production line.
- Managed Inventory cycle, compiled reports on settled accounts, documented claims on damaged gears and tracked transportation and distribution of orders.
Production Analyst - Intern
Confidential
Responsibilities:
- Managed production schedule in each stage to avoid bottlenecks and plan escalations to reach daily targets.
- Developed a standard production procedure universal to different types of engines by cross-functional support from Inventory department to reduce overtime work in the production line.
