We provide IT Staff Augmentation Services!

Sr. Business Systems Analyst Resume

0/5 (Submit Your Rating)

Houston, TexaS

SUMMARY:

  • Over 6 Years of experience in Business Analysis, E - commerce System Development, Client Relationship Management, Project Management, Operations Management, Health and Welfare Management, Quality Control and Process Improvement.
  • Provides an outside perspective in the form of benchmarking best industrial practices to innovate and understand requirements for delivering and improving the effectiveness of service.

TECHNICAL SKILLS:

Skills: SQL, Python, MS Excel, MS Project, Primavera, @Risk, Minitab, Visio, Jira, Confluence, Waterfall SDLC, Agile, Scrum, CRM, HTML, XML, API, C, C#, Star, PHP, Salesforce, Gemini, E-commerce.

PROFESSIONAL EXPERIENCE:

Sr. Business Systems Analyst

Confidential, Houston, Texas

Responsibilities:

  • Lead Business Systems Analyst on two of the largest health and welfare clients at Empyrean, a project value of $10.7 million dollars each.
  • Lead the EDI files delivery team for 6 clients (130 carrier files) over the last 4 years managing from new implementations to open enrollment changes.
  • Perform as an Operations and Systems development lead for 8 different open enrollments projects and 4 new E-commerce implementations varying from small to large market clients.
  • Project coordinate tasks, implement change control procedures and manage new code migration to production.
  • Develop standard working procedures, process map existing standard working procedures for improvements in efficiency, processing times and accuracy.
  • Subject matter expert on all data file types determining feasibility and creating custom solutions based on specification.
  • Lead requirements gathering workshops, JAD sessions and daily SCRUM meetings.
  • Create feasibility analysis and design/develop new solutions based on vendors needs and overall project scope
  • Lead and Create Client Acceptance Test plans for ongoing project plan items and new implementations
  • Designed/built Retiree and Survivor configuration for benefits eligibility, rates, payroll, reports and communications.
  • Create Business process flows, P&L statements to determine resource and logistic needs.
  • Strategic sourcing vendors and lead the vendor relationship management.
  • Promotes client team profitability improvement through out-of-scope project support, automation, issue trending, quality assurance and co-worker growth.

Business Systems Analyst

Confidential, Houston, Texas

Responsibilities:

  • Designed and implemented test plans for User Acceptance Testing and Client Acceptance Testing.
  • Created data checks for ongoing deliverables that include payroll files, client imports, and exports files.
  • Designed Medicare/Medicaid solutions for Medical and Employer group waiver plans.
  • Established data audit queries to ensure adherence of system design to SOC1, HIPAA and IRS standards.
  • Provided ongoing system and client support for health and welfare administration.
  • Programmed benefits, communications, payroll and reporting for ongoing acquisitions and ongoing change orders.

Graduate Teaching Assistant

Confidential - Clear Lake

Responsibilities:

  • Taught and guided graduate students on their Curriculum, Assignments and Projects in the field of Technology Planning and Management, Negotiation Strategies and Organizational Analysis and Management.
  • Monitored submissions, discussions and assisted professors in Course evaluations, Improvements and Grading.

Programmer Analyst - HRIS

Confidential

Responsibilities:

  • Designed and developed HRIS applications to manage Benefit enrollments, employee s, and payroll for small market clients.
  • Developed, maintained and supported a variety of reports and queries using appropriate reporting tools.
  • Assisted in development of standard reports for ongoing customer needs.

Inventory Specialist - Intern

Confidential

Responsibilities:

  • Collected, Processed and Coordinated requirements from Customers to Suppliers and Gear production line.
  • Managed Inventory cycle, compiled reports on settled accounts, documented claims on damaged gears and tracked transportation and distribution of orders.

Production Analyst - Intern

Confidential

Responsibilities:

  • Managed production schedule in each stage to avoid bottlenecks and plan escalations to reach daily targets.
  • Developed a standard production procedure universal to different types of engines by cross-functional support from Inventory department to reduce overtime work in the production line.

We'd love your feedback!