Summary

• Business Analyst with an MBA in Financial Services and over 6 years of results driven experience in requirements and quality management. Have experience working with cross functional and multicultural teams across the world in Banking, Insurance, Information Security and financial domains. Summary
• Business/System Analyst with a good understanding of Business Requirement gathering, Business Process flow and Analysis in Insurance and Financialdomains.
• Analyzed new Business Requirements and prepared the Functional Design Specifications employing use case, sequence diagrams, and class diagrams.
• Configured Production orders in SAP ECC 6.0 and Managed complex business initiatives to balance requirements for functionality, efficiency and quality.
• Developed business plans by analyzing the AS IS system and designing the To BE system to stream-line business strategies. Suggested improvements to business processes through better use of existing technology.
• Experienced in System Development Life Cycle SDLC , involved in all phases of development from Information analysis, Data modeling and Object oriented design and analysis
• Experience working with end users to create business requirements. Experience working with development and testing team to create Business level testing requirements, functional specifications and testing cases.
• Strong expertise in employing RUP Rational Unified Process methodology throughout the SDLC process in all my Projects, which is an excellent process-oriented methodology than the traditional water fall methodology.
• Experience with Financial modeling, budgeting and control.
• Worked on Cost Analysis, ROI and budget preparation.
• Proficient in developing Business Process Models, Use Case Diagrams, LOV Line Of visibility Diagrams based on UML methodology using MS Visio
• Well versed with SEI CMM / CMMI models.
• Experience working with testing tools like Quality center and Mercury Test Director in various projects.

TECHNICAL SKILLS:

RDBMS: SQL Server2000, SQL Server 2005

Packages: MS Office, MS Visio, PowerPoint

Methodologies: RUP-Rational Unified Process, UML

Business Modeling Tools: Rational Rose, MS Visio, OOAD, SDLC, UML, RUP, ROI, JAD

Reporting: Crystal Reports

Testing Tools: HP Quality Center 9.2

ERP: SAP FI, CO

Work Summary

Confidential

Business Analyst

Responsibilities:

• Manage product backlog with scrum master, product manager and business group
• Assist business group for prioritization of backlog on business priority per client
• Participate in daily scrum meetings
• Conduct daily business meeting for business updates
• As is System analysis
• Identify Business Rules through technical team as well as business users
• Translate business requirements into detailed System/Functional and Design specifications:
• Review system test plan and test cases
• Manage Requirements incl. requirements validation and traceability analysis
• Facilitate Requirements Sessions
• Lead the Business Requirements and System Requirements Reviews

Environment/Tools: Microsoft Visio, Microsoft office

Confidential

Information Security/Business Analyst

Responsibilities:

• As part of the Citi GCT Global Consumer Technology and ISA Information Security Administration project, involved with application owners and team leads to identify non CISS Citi Information Security Standards compliance issues
• Gather user requirements, analysis and design reviews of data exchange solutions.
• Develop and apply organization-wide ID Administration models to support the migration from local ISA Information Security Administration groups to the Center of Excellence ISA fulfillment center.
• Worked with the Remediation team to identify and analyze the ISA Information Security Administration functions to check for compliance and open CAP Corrective Action Plan , RA Risk Acceptance or RE Risk Exception for the application.
• Perform validations for the applications based on the discovery and transition process
• Work with automation team on automating the web-based applications by explaining the business work flow to the automation team.
• Involve in training the team and resolving the tickets raised by the end users to perform ISA functions Information Security Administration .
• Interacted with the Subject Matter Experts SME's and stakeholders to get a better understanding of client business processes and gathered business requirements.
• Created detailed Process Control Manuals PCM and documentation for various Citi third party applications during the initial discovery phase of the project.
• Defined and updated PCM process control manuals for various applications by interacting with the application owners and Subject Matter Experts SME's .
• Performed extensive requirement analysis including data analysis and GAP analysis.

Environment: MS Office, SOX, SQL, Archer, Access, CESAR, PAR, FIDI

Confidential

System Analyst

Responsibilities:

• Worked with business groups across Asian manufacturing plants to analyze and implement standard SAP business processes.
• Involved in Configuring AR and customer master data involving different vendors producing similar raw materials for the R D department.
• Worked with cross functional teams to eliminate WBS work break down structures and change the Production Order type from ZRDV in the SAP system
• Constantly assessed the best business practices and technology constraints in implementing standardized solution.
• Performed research and fact-finding to develop business process models and functional and process specifications.
• Facilitated Joint Application Development JAD sessions by convening project sponsors, end-user representatives, development team members, sme, technical personnel, and all stakeholders to communicate and resolve any issues.
• Identified Use Cases and wrote Use Case Narratives.
• Worked closely with the development team to help them understand Use Case Narratives.
• Conducted requirement workshops among all project stakeholders to verify and validate the business requirements.
• Handled the development of business requirement documents BRD resulting from JAD sessions.
• Gathered Business Requirements from users and used RequisitePro for documenting the requirements.
• Involved in maintaining Requirements Traceability Matrix RTM using Rational Requisite Pro.
• Involved in JAD sessions with business users and SAP FI/CO functional team to differentiate all the raw materials between Intel owned and consigned in the SAP system.
• Performed process analysis and reengineering to design and adapt system requirements.
• Used MS Visio for creating the Use case and Activity Diagrams
• Proficient in using SharePoint for sharing documents over the internet.
• Followed object oriented design OOD to develop Use Cases and LOV Diagrams.
• Exposure to working on XML files during the course of the project.
• Performed responsibilities as directed within determined time frames and with a high degree of accuracy.
• Provided accurate input into the budget process and contribute to meeting the actual targets.
• Maintained professional competence, knowledge and skills to effectively complete responsibilities.

Environment:Windows NT, MS Visio, MS Office, SAP, XML, HP Quality Center 9.2

Confidential

Role: Business Analyst

• Made detailed research analysis and prepared a diagrammatic investment and trading process for derivatives instruments including CDS, CDS Index, CDS Options, Equity Swaps, Interest Rate Swaps, Exotic Options
• Performed business specification BRD and data requirements, use case models, GUI, use cases, functional specifications and data flow diagrams, ER diagrams, unit testing and beta testing to create a library of financial modeling tools for our applications for the analysis and modeling of derivatives for valuation, pricing and simulation, interest rate risk assessment, cash flow forecasting, intraday quotations from data feeds, contract specifications, trade capture, trading, trade processing and settlement, compliance, risk management as per ISDA and FpML standards/specifications
• Coordinated with various data feeds Reuters, Bloomberg, Markit for market data, reference data, counterparty data, and credit data mapped them to the oracle database for credit derivatives pricing and analytics
• Collaborated with Change Management Group and IT to prepare a detailed derivatives infrastructure for trading for implementing the derivatives trading application a diagrammatic flow of investment process , trading , data transaction between application, pricing and analytics , database , data feeds and back office integration trade confirmations, processing, settlement, collateral management, market data , portfolio valuation, accounting
• Made detailed analysis and work flow diagrams for derivatives trading which included - preparation of market and reference data , analysis and decision support, modeling a contract, preliminary instrument setup on the application
• Developed customized reports for front office using PL/SQL and Crystal Reports which included trading data and portfolio performance, holdings reports, end of day reports, broker summary reports, prime brokerage reports, risk analytics reports, TCA and cash forecast report
• Involved in preparing Business Process Documents, Work flow analysis by interacting with designers, architects and developers to define Object models and Data flow models
• Developed, documented, and analyzed current and proposed process flows covering all the functionality to satisfy business requirements
• Analyzed systems and data to identify functionality gaps for front end module, Trade Worksheet and Back office Module
• Involved in manual trade data reconciliations, analyzing the chart of accounts, tracking the GL transactions and validating them
• Participated in each phase of the SDLC following Iterative methodology
• Prepared a project plan using MS Project and assigned tasks and responsibilities
• Held intermediate brainstorming sessions to understand the obstacles in the system development lifecycle
• Verified that the requirements are testable and generated testing objectives and assisted QA testers with the development of the test plans.

Environment: Java, Crystal Reports, PL/ SQL, HP Quality Center, XP, Visio, MS Project, MS Office.

Confidential

Business Analyst

Responsibilities:

• Involved in preparing the Business requirement Document for the Billing Application and release for the new circles.
• Participated in business requirement, functionality specification and test case reviews.
• Worked with development team to resolve issues and suggestions there by.
• Interacted with the Subject Matter Experts SME's and other stakeholders to get a better understanding of client business processes and gathered business requirements.
• Conducted JAD sessions for eliciting requirements from Business owners and user experience specialist. Created process workflows, functional specifications and project initiation artifacts
• Developed Use-Case diagrams, detailed Use Cases and Test Cases and actively involved in designing the Functional Specifications for the product.
• Involved in preparing the Test data to meet client requirements.
• Prepared and maintained Traceability Matrix.
• Worked extensively with the users and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Performed Integration testing, system testing and regression testing on high-level functionality of previous releases to ensure new code/configuration has not adversely impacted code already in production.
• Followed object oriented design OOD to develop Use Cases, LOV Diagrams and Activity Diagrams.
• Documented detailed use cases that translate high-level requirements into system/functional specifications
• Performed requirements analysis and design using Rational Rose and Requisite Pro.
• Worked closely with the development team to clarify and understand functionality, resolve issues and provide feedback from the UML diagrams.
• Defined business processes, identified gaps, evaluated requirements and change requests, managed scope and transferred knowledge.

Environment: MS Office, MS Visio, Rational Requisite Pro, RUP Methodology, COBRA, Windows.

Confidential

Business Analyst

Responsibilities:

• Participated in the research and development of business opportunities and ideas within the scope of the project.
• Performed extensive requirement analysis including data analysis and GAP analysis.
• Developed business requirement specification documents as well as high level project plan.
• Conducted interviews with key business users to collect requirements and business process information.
• Designed and developed project document templates based on SDLC methodology.
• Created Use case Models using Rational Rose to indicate Actors and Use cases in various Business Processes.
• Set up definitions and process for test phases including product test, integration test, system test and User Acceptance Test UAT .
• Understood the impact of changing a requirement and decide whether to include it in the current project and to define the traceability across the entire project lifecycle.
• Analyzed operational procedures and methods to recommend changes for improvement, with an emphasis on automation and efficiency.
• Prepared project reports for management, assisted project managers in the development of weekly and monthly status reports, documented process flows, policies and procedures.
• Created Traceability Matrix to reflect how the Business Requirements, at a high level, will be satisfied throughout the lifecycles Requirements, Design, Build and Testing of the project.
• Understood core processes of the department to provide input on reverse engineering.
• Closely worked with development team to make sure whether the software application fits within the architecture and has the required behavior
• Overseen change control to ensure that all system revisions, upgrades, and enhancements are thoroughly tested and documented to ensure business as usual.
• Translated insurance analysts and surveyors requirements into functional specifications for the development of the insurance online system and managed changes to those specifications

Environment: MS Visio, SOX, RUP 2002, UML 2.0, MS Word, UML, SQL, J2EE.