SUMMARY

• Business Analyst with over 6 years of dedicated, analytical and extensive IT experience in functional and technical skills of Software Development Lifecycle with experience leading cross - functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals.
• Experience in Software Development Life Cycle process from Project Initiation and Planning to Deployment and Maintenance with expertise in Waterfall and Spiral methodologies and Agile Scrum
• Proficient in using Agile Scrum methodologies, performed roles of Scrum Master following sprint/standup sessions and used Excel extensively to write user stories, analyzed the Iteration Burn Down charts and reviewed defects.
• Worked on the Modules and Functions of Customer Relationship Management including Companies Management, Contacts Management, History actions, Shared Calendar, Sending and Receiving Emails, Sending SMS Letters, Templates and Mailing, Base Documentaire, Geolocation and Opportunities follow up.
• Expert level of understanding of Enterprise Resource Planning System modules which include Human Resource Management, Production Planning, Material Management, Financial Supply Chain Management, Sales and Distribution, Project System, Financial Accounting and Controlling, Plant Maintenance and Quality Management.
• Developed and managed project plans while providing status updates to management. Conducted extensive testing and documentation for applications developed in-house.
• Well balanced understanding in Fixed Income, Equities, Equity Trading Cycle, Portfolio Analysis, Bonds and Bond Trading Cycle, Bond Pricing, Derivatives, Portfolio Management and Wealth Management.
• Experience in requirement elicitation techniques JAR/JAD sessions, workshops for gathering Business and Functional Requirements and documenting them, translating the gathered requirements into specifications, designing and developing Use cases considering all possible scenarios.
• Solid experience in Business Process Modeling (BPM), Gap analysis, Impact analysis and root cause analysis in complex client server and financial system projects; expertise in data flow modeling, business rules identification and business process flow analysis.
• Excellent requirement writing skills in terms of documents using MS Office tools, Statement of Work (SOW), Software Requirement Specifications (SRS), Business Requirements Document (BRD), Use Case Requirement Specifications (URS), Systems Design Specifications (SDS), Functional Requirements document (FRD), Non-Functional Requirements Document (NFRD), Requirement Traceability Matrix (RTM) and Testing Documents.
• Expert level in Manual Testing, developing Test Plans, Test Cases, Test Scripts, Traceability Matrix and Test Environments.
• Experience in analysis, design, development, testing, implementing Client-Server & Web based environment using Microsoft .NET. Framework 1.½.0/3.0/3.5 including ASP.NET 2.0/3.0/3.5, C#, Web services, Object Oriented design, Windows Applications, Web Forms, SQL Server and AJAX.
• Developed white-paper to analyze the As-Is (current) application environment and worked with client to model the To-Be (future) system.
• Extensively involved in Frontend and Backend Testing (Web Services and Databases) with either Test Driven Development (TDD)/Acceptance Test Driven Development (ATDD) and Behavioral Driven Development(BDD) approach.
• Always willing and able to learn new skills quickly and accustomed to juggling multiple responsibilities.

TECHNICAL SKILLS

Modelling Tools: MS Visio, UML, MS Dynamics CRM, Zoho CRM

Operating System: WINDOWS, UNIX, LINUX, MS Server 2000/2003

Project Management Tools: MS Project Professional

Data Base: SQL Server, PostgreSQL

Web Technologies: C, C++, Core Java,ASP.NET, C#, HTML, CSS

QA Testing: Manual Testing, UI Testing, Integration and Performance Testing

Testing Tools: HP ALM

PROFESSIONAL EXPERIENCE

Confidential, Herndon, VA

Business Analyst

Responsibilities:

• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications.
• Developed Procurement plan, Risk Management Plan, Cost and Schedule Plan, Resource Management Plan, Communications Plan and Scope Management Plan.
• Performed business analysis including process re-engineering and requirements elicitation for integrating all the disparate systems into one synchronized system.
• Worked on liaising with business and technical stakeholders, Stakeholder Management, and SMEs.
• Mapping Business Requirements Control undertaking Quick Gap Analysis.
• Understanding business process, study and analyse workflow to design solutions.
• Preparation of Detailed Process Flow for functional requirements.
• Creation & validation of Master Data involving Material Master, Vendor Master customisation
• Configuration of Organisational Structure, Document Types, MRP Process, Purchase Requisition, Quotation, Purchase Orders, Outline Agreements and Release Procedures.
• Conducting Gap Analysis, Assess Scope of studies and suggest solutions.
• MM Pricing, Inventory Management, Account Determination & Split Valuation.
• Coordinating with the Development Team for development / customisation of software.
• Integration with other modules, integration & user acceptance testing & extending Post Go-live support, including training support to end-users.
• Participated in functional design sessions, creates and executes SQL test scripts, and aids in the solution of data issues.
• Gathered requirements using SharePoint and created Document Libraries/Lists. Maintained and created SharePoint 2007 repository for BA group requirement documents / InfoPath
• Created and maintained comprehensive test plans and test specifications through SharePoint.
• Effectively interacted with developers and users for change requests, performed root cause analysis and impact analysis for issue resolutions/escalations.
• Involved in developing the Statement of work documents and Work breakdown structures(WBS).
• Built high level Responsibility assessment matrix for the project to provide a visibility for project level stakeholder responsibility.
• Facilitated meetings which tenacity of business requirements and end-user needs between different department leads for deeper understanding of requirements.
• Conducted sessions that focus on application development which help the team to understand the goals and objectives.
• Worked heavily on SQL Server database to extract data and build Business reports.
• Implemented techniques to identify technical requirements for achieving the stakeholder requirements, business logic, validations, system specifications.
• Maintained a registry of all the outcomes from different stakeholder meetings which will yield in limitations and requirements to the roadmap of the project.
• Was responsible to make sure that all the requirements are met as per the plan by using techniques to yield traceability matrix at organizational, department, team level.
• Designed pervasive process to identify requirement driven test necessities, monitoring abilities for testing automation.

Environment: Microsoft SQL Server, MySQL, MS Access, PowerPoint, Sharepoint Visio, Excel, Jira, AML

Confidential

Business Analyst

Responsibilities:

• Helped team of Functional analyst, Software Engineering team and Project Managers for feasibility of the plans and proposals for enhancing the existing system under different terms and conditions.
• Worked for Project management update and controlling to ensure on time delivery using MS project.
• Designed process documents to effectively manage the identification of requirements between client and the development teams hence getting information to develop faster and with fewer errors.
• Worked extensively through Agile development methodology by dividing the application into iterations.
• While keeping the end user experience as a top priority, designed and implemented finest solutions to match new clients in the new system by working closely with each client to scope out all their functionality requirements and conveying them to the software developers.
• Troubleshot, identified, and resolved complex problems in the new system and created temporary solutions when needed.
• Solution demonstrations of Microsoft platform based solutions (core focus on SharePoint and CRM) / implementations to prospective clients
• Extensively used SQL for accessing and manipulating database systems.
• Techno-functional assessment of gathered requirements with respect to technology in consideration (SharePoint 2010)
• Performed daily tests in the new system under each client role - Enterprise Case Manager, Case Manager, Auditor, Administrator, Investigator, and Case Reviewer.
• Involved in documenting the Statement of Work (SOW), Business Requirement Document(BRD), Functional Requirements Document (FRD), Use Cases, Requirements Traceability Matrix(RTM), Use Case Diagrams, Wireframes, Activity Diagrams and Sequence Diagrams using MS Visio.
• Involved in the Design and implementation of different Automation frameworks such as Hybrid Framework, Data Driven Framework, Keyword Driven Framework.
• Responsible for creating an internal to application team repository to maintain a record of all the documents and worksheets being created.
• Responsible for facilitating the prioritization sessions with the application team leads and the business to rank the prepared Epics of the project in a worksheet using top to bottom priority approach.
• Analyzed the user requirements by Interacting with system architect, developers and business users.
• Reviewed and analyzed Detail Designed Specification and Technical Specification documents.
• Analyzed the Product backlog, Sprint Backlog and developed Test Suites to cover the overall quality assurance testing.
• Designing priority business related issues, preparation of the configuration document, Unit test scripts, conducting user-acceptance test (UAT) and end user training.

Environment: Microsoft SQL Server, MS Project, PowerPoint, Sharepoint Visio, Excel, Jira

Confidential

Responsibilities:

• Involved understanding the hierarchy of the Platform and understand the concepts of Platform, Investment Opportunities, Investors and Funds.
• Performed business requirements analysis and developed use cases on the Rational Unified Process (RUP) methodology, including developing sequence diagram, wireframes, activity diagrams, functional software specifications and other documentation as required.
• Developed project plans and managed scope using MS Project.
• Used XML/ ETL data push to create client, portfolio, business Partner and Asset data, for test data prep. Define Settlement / Delivery Instructions for Trading parties.
• Designed and developed UI, User Controls, and Client-Server Side Validation Controls using JQuery, ASP.NET and JavaScript.
• Performed client-side & server-side form validations using JavaScript & ASP.NET validation controls respectively and designed and wrote Multithreaded Windows NT Services.
• Identified and established scope and parameters of requirement analysis in order to define impact, outcome criteria and measure taking actions through interface analysis.
• Performed cost-benefit analysis, generated reports for analyzing various investments and their profitability and also for analyzing various lost opportunities due to time delay in investing.
• Worked with the architect, developers on business and technical issues, helping in designing of the system and testers to ensure all requirements are correctly translated.
• Pulled or updated relevant data from/to DB using SQL queries.
• Worked with the team on security features: web, encryption, content management, authentication and SSO possibilities.
• Conducted UI testing, Functional testing, Regression Testing and verified the results with expected results using Traceability Matrix.
• Performed Cross browser testing and parallel testing on Chrome, Firefox, IE browsers and Safari using TestNG framework.
• Created automation test cases and test scripts using Hybrid Framework (data driven framework and Page Factory model) to test the web applications using Selenium WebDriver.
• Used different modules in JIRA to report and track the defects, and communicated issues with the developers for a better solution.
• Handled Selenium Synchronization problems using Explicit & Implicit waits during functional testing. Executed test cases relating to mouse events using Actions class.

Environment: Agile(Scrum), .NET, PostgreSQL Database, HTML5, CSS, JIRA, MS Project.

Confidential

Business Analyst

Responsibilities:

• Worked on understanding the existing system and communicated with the stakeholders and sponsors to gather the requirements of the project.
• Was responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans using MS Project and MS Visio.
• Facilitated meeting with Project Manager and lead project team to understand the exposure unit and establish Project Charter that is consistent with company objectives. Also conducted JAD sessions with scrum teams to help participants understand the cost, scope quality and time the project needs to be delivered.
• Wrote PL/SQL procedures to process and read data from the front end application.
• Took lead and facilitated the project Kickoff meeting by initiating conversation between the responsible roles and coordinated all the project requirements to the participants through internal business tools.
• Translated the needs of stakeholders into various requirements, and eventually into Business Logics, Validations, and System Specifications.
• Involved in complete QA Life Cycles. Developed and maintained various test cases and test scripts using Data Driven Framework.
• Developed and enhanced various test scripts using selenium tool to handle the changes occurred in the web elements during the build releases.
• Reviewed and analyzed the user acceptance criteria alongside with the business analysts to test the application for UAT.
• Experienced various types of AUT (Application under Test) such as Automation testing, Manual testing, Integration testing, System testing, Smoke testing, Regression testing, Performance testing and Functional testing.
• Used different modules in JIRA to report and track the defects, and communicated issues with the developers for a better solution.

Environment: .Net, Excel, MS Office Suite (Word, PowerPoint, Excel, Outlook, Project), Manual Testing, JIRA

Confidential

Process Analyst

Responsibilities:

• Obtained and analysed a detailed knowledge of the business environment for different projects.
• Developed and integrated development lifecycle by integrating rational requisite pro, rational quality manager and rational requirements composer with rational team concert.
• Created screen-mock-ups using iRise to review the requirements and provide feedback on the design.
• Designed and developed Functional Specifications, Data Flow diagrams, Data Mapping, Flow Charts, Data Dictionaries, and Functional Mapping for automated solutions in support of business process operations and functions.
• Understanding the Business requirements, Application and function specifications, Design documents.
• Involved designing and developing of templates for the Test Plans and Test cases. Involved in Preparation of Test Scenarios and review of Test Cases.

Environment: Ms Office Suite (Word, PowerPoint, Excel, Outlook), WordPress, Java, HTML, XML

Confidential

Jr. Business Analyst

Responsibilities:

• Assisted Sr. Business Analyst in developing the scope and vision documents that defined the primary goals, objectives and scope of the project.
• Designed and worked on successfully developing ERP applications that included Sales Module, HR Module, Financial and Accounting Module and Supply Chain Management Module.
• Developed the integrated development life cycle by integrating Rational Requisite Pro, Rational Quality Manager and Rational Requirements Composer (RRC) with Rational Team Concert
• Created screen-mockups using iRise to review the requirements and provide feedback on the screen design. Also, used Microsoft Paint to create ad-hoc screen mock-up to review with the users.
• Worked on ASP.Net version Visual Studio 2010 for developing a User Interface of the ERP Application.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Experience in the planning User Accepted testing, and implementation of system enhancements and conversions.
• Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: MS Office, MS Project, Visio, UML, HTML, XML, .Net, C#, ASP, SQL