SUMMARY

• Over 7 years of experience as Business Analyst in various domains such as Banking, Healthcare and Finance.
• Proficient in various Software Development Life Cycle (SDLC) methodologies like Waterfall and Agile (SCRUM and RUP)
• Experience in coordinating with Project Manager in distinct phases of the project in preparation of Project Scope, Project Charter, Project Plan, Project Estimates, Schedules, Resource Planning, Work Breakdown Structure (WBS) and Status Reports.
• Participated the sprints in scrum throughout the distinct phases of project and submitting the progress report to the Project Manager.
• Effectively collaborated with onsite and offshore teams.
• Familiar with current industry standards, such as HIPAA, SOX, ISO, Six Sigma, and Capability Maturity Model (CMM).
• Well versed with HIPAA, claim adjustments, claim processing from point of entry to finalizing, claim review, identifying claims processing problems, their source and providing alternative solutions using best practice model and principles
• Efficiently implemented requirement elicitation techniques like Joint Application Development Sessions (JAD), interviewing, Questionnaires, brainstorming, and surveys for enhancing features of the Application.
• Proficient in performing "As - Is" and "To-Be" in GAP Analysis to meet the business requirements.
• Experience in creating use case models, process flows, work flows and UML diagrams using MS Visio & Rational Rose
• Prepared business-specific documents such as Business requirements document (BRD), Functional Requirements Document (FRD) and Functional Specifications Document (FSD)
• Provided expertise assistance for constructing Data model with conceptual, logical and physical models using ERWIN.
• Experienced working on Data Warehousing assignments, Business Intelligence Reporting
• Proficient in working with various Data quality processes such as Data mapping, Data validation, Data mining
• Proficient in creating mapping spreadsheets, Source to Target mapping documents including the transformation rules.
• Good working knowledge with database like Oracle and SQL Server.
• Experience in end-to-end ETL process including Data Extraction, Transformation and Loading from source systems.
• Hands on experience in performing User Acceptance Testing (UAT) and have extensively prepared Test plans, Test scenarios, and Test Cases.
• Proficient in coordination of defect management and monitoring the status using Quality Center.

TECHNICAL SKILLS

Operating Systems: Windows- XP / Vista / 7 / 8 / 10, MAC

Databases: Oracle, MS SQL Server, IBM DB2

Programming Platform: Java, C, C++, SQL

Microsoft Office Suite: MS Project, Word, Excel, PowerPoint, Visio, SharePoint

Reporting tools: SAP BO Infoview XI, Cognos and SSRS

Requirement Management Tool: IBM Rational Requisite Pro, Top Team Analyst

Defect Tools: HP ALM/Quality Center, Serena Team Track, PVCS Tracker, Jira

PROFESSIONAL EXPERIENCE

Confidential, Fremont, CA

Business Analyst

Responsibilities:

• Followed Waterfall Methodology for creation of Standard Template.
• Elicited system requirements using various techniques such as interviews and Document Analysis.
• Performed the Analysis of Business requirements from Users for Template creation and created the BRD.
• Performed the Data analysis, Data mapping, and Schema conversion.
• Conducted daily touch base meeting with On-shore team members and weekly meeting with off-shore team members.
• Planned, coordinated, and monitored project levels of performance and activities to ensure project completion in time.
• Used Assure Tools to access, visualize and standardize the data from different schemas.
• Involved in Migration of projects across the different servers as per the requirement by End Users.
• Archived Old database schemas that are not used from last 5 years.
• Created new projects leveraging new template schema.
• Conducted Walk through sessions of mapping document with End Users.
• Performed the conversion of existing HP ALM Quality Center schemas to a new template schema leveraging the Assure Harmonizer and Total View Tools.
• Created Data mapping document of existing HP ALM Quality Center schemas separately for all End Users.
• Involved in fixing the defects raised by End-Users for converted HP ALM Quality Center schemas.
• Created complicated SQL Queries for team for smooth functioning of
• Used MY-SQL functions to extract data from existing HP ALM Quality Center schemas to create mapping document for End Users.
• Performed the Smoke testing of the database schemas after adoption of Template.
• Provided the support to End users after Production.

Environment: - HP ALM, Assure Harmonizer Mapping Tool, Assure Project Harmonizer DPT, Assure Data Standardizer, Microsoft Excel, PowerPoint, Microsoft Word, MY-SQL.

Confidential, San-Antonio, Texas

Business Analyst

Responsibilities:

• Gathered requirements for necessary modifications to Allied in-house systems, monitored completion of requirements.
• Interacted with Business Unit members for gathering data, information and requirements related to business analysis in the clinical and regulatory area of pharmaceuticals.
• Documented standard formats for transmitting electronic transactions such as claims and enrollments, and identifier codes for providers, employers, health plans and individual consumers.
• Gained intermediate and advanced knowledge of the industry best practices, document management systems, regulatory submissions creation, review & approval, and publishing.
• Utilized RUP and UML methodologies and Requisite Pro tool to design, document, and manage requirements and Visio to model use cases.
• Assist with user testing of systems, developing and maintaining quality procedures and ensure that appropriate documentation is in place.
• Document and established traceability between the Business requirements, Use Cases, Business Rules, Activity diagrams and Test Scenarios.
• Documented Business Rules surrounding the complex calculations for the service credit eligibility.
• Responsible for creating a report on a weekly basis and updating the management, listing committed dates, risks that impact project schedules and status information.
• Responsible for all project documentations and end user training materials.

Environment: - Microsoft Excel, PowerPoint, Microsoft Word, MS Visio, MY-SQL.

Confidential, Bend, Oregon

Business Analyst

Responsibilities:

• Implemented the project using the Agile Scrum Methodology to produce artifacts in the distinct phases of the Software Development Life Cycle (SDLC).
• Involved in managing and coordinating with onsite and offshore teams.
• Understood the overall Mortgage Loan processing and the various other processes involved at the time of loan approvals.
• Cooperated with the team in various workflows solutions like support central, apian
• Involved in requirement gathering based on change management build and operations
• Accumulated customer requirements from various end users through Surveys, Interviews and JAD sessions and translated them into system requirements.
• Discussed requirements with users on Mortgage Loan Processing and prepared Software Requirement Specification Documents (SRS).
• Analyzed distinct types of Risks such as Credit Risk, Market Risk to perform impact and risk analysis.
• Collaborated with QA team in designing test scenarios and test cases.
• Requirements were managed using the traceability feature, also developed use cases, activity, visual models, and sequence diagrams in DOORS.
• Suggested measures and recommendations to improve the current application performance.
• Designed the look-n-feel requirements of the application using MS Visio, for better illustration of the application to research team and mortgage managers.
• Facilitated UAT and Test Strategies with developers and testers.
• Coordinated with the development team in helping them understand the requirements for technical requirements.
• Involved in preparing a simple and detailed User manual for the application, for an intended user.

Environment: - Microsoft Excel, PowerPoint, Microsoft Word, MS Visio, MY-SQL

Confidential, Sandy, Utah

Business Analyst

Responsibilities:

• Based on the Project scope, Agile Scrum SDLC Methodology was implemented.
• Coordinated with Scrum Master to decide on project approach as well as project plan
• Facilitated iteration planning, Sprint daily meetings, and Iteration Reviews and Retrospectives.
• Facilitated Scrum Master for Updating Burn-Down Charts.
• Conducted elicitation techniques such as interviews, brainstorms and conducted JAD sessions with SME's, Business Manager and cross functional teams.
• Converted business and user system needs into Business Process Flows, User/Functional Requirement Document, Non-Functional Requirements etc.
• Performed Feasibility Analysis and Risk Analysis on vendor/third party tools.
• Created Use-Cases and Business Use-Case Model after accessing the status, scope of the project and understanding the business processes.
• Implemented UML methodologies to design Use Case Diagrams, Data Flow Diagrams, Swim lane Diagrams, and Sequence Diagrams.
• Conducted JAD sessions with Project’s Stakeholders identifying defects/bugs and coming up with best alternative to resolve those problems.
• Developed strategies with Quality Assurance group to schedule implementation of Test Cases in Test manager for Regression Testing.
• Executed UAT test strategy and Test Scenarios and reported defects in Quality Centre.
• Compiled UAT test results and conducted defect reviews with engineering team.
• Coordinated with SME's to review UAT test result and Sign-off.
• Developed Deployment and post production document

Environment: - Microsoft Excel, PowerPoint, Microsoft Word, MS Visio, MY-SQL

Confidential, Franklin, TN

Business Analyst

Responsibilities:

• Implemented the project using the Waterfall Methodology.
• Major Role in Project involves Requirement Gathering, Analysis of Business Rules and Requirement Specifications, converting them into the Specification documentation.
• Collaborated with the Project Manager to create project plans and identifying major milestones.
• Updated and modified progress and resource allocation in MS project for the team.
• Implemented HIPPA rules and regulations to draftbusinessrules and claim processes.
• Performed SWOT and Gap analysis for the new functionality requirements.
• Accumulated system requirements through surveys, interviews and JAD sessions.
• Responsible for meeting with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Interacted with the client and the Technical Team for requirement gathering and translation of BusinessRequirements to Technical specifications.
• Involved in processing Medicare stand-alone plan part D and Part C managed care plans.
• Analyzed HIPAA 5010 related to 837, 835, 834. Transactions and performed Gap Analysis between the 4010 and 5010.
• Used Quality Centre to upload, execute and run script to compare and verify two outputs.
• Facilitated user acceptance testing and Trained the SME's and Users.
• Created reference materials using BRD's for end users and post implementation support.

Environment: - Microsoft Excel, PowerPoint, Microsoft Word, MS Visio, MY-SQL

Confidential, NY

Business Analyst

Responsibilities:

• Followed Agile Scrum SDLC Methodology for the Project.
• Reviewed existing process definitions and documented procedures to gain in - depth knowledge of existing system.
• Facilitated JAD sessions to identify and document Business requirements.
• Conducted workflow, process diagrams and GAP analysis to derive requirements for existing systems enhancements.
• Created Data Mapping and Data Validation document using MS Excel.
• Designed the look-n-feel of the application through Mock-up forms for better illustration of the application, conducted walkthroughs with business team.
• Created Business Requirement Document (BRD) and Functional Specification Documentation (FSD) for various features on entire application.
• Worked with the development team to ensure reliability, usability, maintainability and performance of a web - enabled enterprise application.
• Developed a Traceability Matrix to keep track of the Requirements, Use Cases and Test Cases.
• Attended bi-weekly and Ad - hoc status meetings with Project management team on Validation update.
• Extensively worked with QA Team in reviewing and designing the Test Plans, Test Scenarios and Test Cases.
• Conducted walkthroughs and documented and involved User Acceptance Test (UAT), provided training to users.

Environment: - Microsoft Excel, PowerPoint, Microsoft Word, MS Visio, MY-SQL