SUMMARY

Experienced, hardworking and an optimistic Business Analyst with proven leadership skills and Proficiency in gathering user requirements and converting them into system specifications throughout the software development life cycle projects and Possess a strong analytical mind and excellent communication skills along with the desire to continuously improve, learn and excel. Lived and worked for companies in Prizren, Munich, New York and San Francisco and very Successful in working with multicultural teams.

• 8 years of diverse work experience in multiple domains
• Experienced in working with clients to understand and implement requirements and in providing team leadership for development support teams comprising company as well as client and third party contract staff. In depth knowledge of Software Development Life Cycle processwhich includes Waterfall and Scrum methodologies, Rational Unified Process methodology RUP and Agile.
• Excellent strong work ethics and analytical skills coupled with excellent communication and interpersonal skills describing a committed team player.
• Business needs research, analysis, handling complex issues pertaining to the business process for financial instruments, assisting in depicting workflows, developing and managing requirements.
• Created UML Diagrams including Use Cases, Activity Charts, Sequence diagrams, Data Flow Diagrams and ER Diagrams using Rational Rose and MS-Visio thus defining the Business Process Model and preparing complex functional requirement documents.
• Experience in conducting Joint Application Development JAD sessions with end users, SMEs and stakeholders.
• Involved in Client interaction and support to the marketing team. User meetings- resolve implementation and performance issues.
• Experienced in Enterprise Business Analysis, Requirements Management, Software / Web Usability, Information Architecture, and Training Materials Development consulting services to corporate clients and maintaining SLAs.
• Created Test Plan and executing Test Cases based on Design document and User Requirement document for testing purposes reports in Business Objects.
• Conducted GAP analysis, User Acceptance Testing UAT , SWOT analysis, Cost benefit analysis and ROI analysis.
• Defects tracking prioritize outstanding defects in reporting system. Coordinate between development team and the management team to resolve any conflicts/defects in terms of requirements.
• Motivate team players with excellent business,analytical, communication, presentation, and management, technical and written skills.
• Extensive functional knowledge in designing Web Services, writing Web Methods, Data Mapping and their application. Extensive knowledge of internal/external Web Services, their application through Web Methods in MT Middle Tier in implementing the functionality of Service Oriented Architecture SOA .
• Experience in analyzing and writing rules for the maintenance of loosely coupled and tightly coupled frameworks of SOA. Manual testing of GUI, Field Validation Client-side, Server-side and database
• Thorough knowledge, understanding and experience in using SharePoint for collaboration, communication and content management.
• Comprehensive experience and knowledge in using Data Modeling and Business Intelligence tools SAS 9.2, TABLEAU DESKTOP 8.2, MS Visio, UML, SQL SSRS, SSIS, SSAS etc.,
• Highly expertized in tracing requirements throughout the development process and verifying adherence to Requirement Traceability Matrix RTM
• Significant experience in reviewing Test Procedures and creating Test Cases. Extensive knowledge and experience in defect management using HP Quality Centre
• Impeccable interpersonal skills, leadership qualities and excellent written and verbal communication.

Financial Domain Knowledge:

• In-depth knowledge and experience in Equities Stocks, ETF, Equity Linked Notes , Fixed Income Bonds, Convertibles, MBS, ABS, CDO, Synthetic CDO, CMO, Munis, T-Notes, T-Bonds, TIPS, Inflation-indexed Bonds , Derivatives and Swaps Options, Futures, Forwards, CDS, CLNs, CDS Index, Interest Rate Swaps, Equity Swaps, TRS, Credit Spread Options, Index Options, Swaptions , FX FX Options, FX Futures, Currency Swaps, Currency Forwards, FRA , Money Market Instruments T-Bills, Commercial Paper, Repos , and Mutual Funds.
• Experienced in identifying and documenting detailed business requirements pertaining to Fixed Income Securities, Equities and Equity Trading Cycle, Derivatives, Portfolio Management, and Wealth Management.
• Experienced in analyzing the existing Risk Management platforms and Trading front-office risk business processes and systems, Investment banking, Investments, Capital Markets, Prime Brokerage, Financial Services, Wealth Management, Portfolio Management, Trading Systems, Fixed Income Securities, Bond strategies, Bloomberg Functions, Mortgage-Backed Securities Securitization, Forwards Equity, bonds, interest rate, currency , Futures interest rate, stock index, currency , listed and OTC Options Stock options, bond options, Interest Rate options on LIBOR, caps floors Swaps Interest swaps, currency swaps, equity swaps, credit swap, Total Return swap ,Warrants, Risk Management Operational, Market, Credit, Liquidity , Product Pricing Reference data, Options expiration/assignment process.

Technical Expertise:

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business Analyst

Confidential privately owned multinational computer Technology Company based in Confidential that develops, sells, repairs and supports computers and related products and services. The project included integrating different user segments into a unified platform designing a web and mobile application for Production Planning and Inventory Control department at Confidential Inventories were traced using this website depending on products, customer-based, WIP, safety stock and Confidential

Responsibilities:

• Conducted a budget planning of the project through walkthroughs and meetings involving leads from Development, QA and Technical Support Team.
• Prepared project charters/plans and identified the major milestones of the project.
• Collaborated with Stakeholders, Subject Matter Expert SME's to get the requirements.
• Studied current flow system of pricing, inventory and logistics department Dell Inc.
• Gathered functional requirements for cloud web application, to meet the business requirements.
• Designed Graphic User Interface for mobile application with UI/UX team with Page flows, wireframes, page business actions and screen mock-ups, and also created dynamic GUIs in HTML and CSS for better visualization and understanding of the software solution.
• Created static prototypes for internal application on iPhone and Android phones for Inventory control.
• Developed PowerPoint presentations for monthly meetings with upper management.
• Implemented RUP and Agile SCRUM methodology for project, and conducted Sprint planning meeting, sprint daily meeting before starting the sprint cycle.
• Interacted with project managers, tech leads external teams and vendors to set the estimates for all the functional areas getting impacted.
• JSR has been written and submitted using specification form.
• Worked closely with QA lead to solve testing issues and conducted tirage calls to debug errors.
• Reviewed technical impact analysis, identifying and segregate relevant applications.
• Coordinated and assisted the team through designing, coding, testing, deploying, maintaining, and supporting client initiatives, by running sprint cycles
• Performed data mapping by understanding dependencies with other functionality and finding Critical Path Method
• Participated in Data base design sessions, Database normalization meetings
• Created XML schema using WSD to reduce redundancies in the development cycle
• Extensively involved in Data mining, Data mapping and Data modeling
• Extensively performed GAP analysis in the project, as there were numerous, 'As is' and 'To Be' conditions.
• Co-ordinated Post deployment support.
• Organized focus groups to discuss and ensure effective adoption of feedback to improve the usability of the mobile applications andweb based applications.

Environment: HPQC, UML, SCRUM, MS Access, MS Office, ASP, SQL Server, Visual Studio, SDLC, MS Visio, BPMN, VSM, SharePoint 2010, Version One, Quest NetApp Solutions

Confidential

Business Analyst

The project was to develop a Loan Origination System that automated the entire lending process. The home loan program includes: purchase, refinance, debt consolidation, home equity loans, second mortgages, construction loans and home improvement loans tailored to customer's unique situation.Worked on the application developed for the credit check and finance management. It provides financial services like online account decision, customers can apply for loans, view and download monthly statements, pay their bills, etc.

Responsibilities:

• Analyzed the prior documentation and business processes for full understanding of the project. Interviewed area experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• Involved in converting the business requirements into functional requirements and also created business process models from the requirement specifications. Managed Requirements using Rational Requisite Pro.
• Facilitated questionnaire sessions to identify business rules, requirements and document them in a format that can be reviewed and understood by both the business professionals and technical team.
• Created Use Case specifications, business flow diagrams, Use Case diagram and Sequence diagram using MS Visio, so the developers and other stake holders can understand the business process according to their perspective with possible alternate scenarios.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Verified the business scenarios on new builds for testing by QA team. Created Test Plans and Test Cases based on user requirements and functional specifications.
• Rational Clear Quest was used for defect tracking and prioritizing defects and for enhancements after base lining the requirements.
• Held daily and weekly meeting with the development and testing team to relay any changed requirements
• Conducted User Acceptance Testing to improve the usability of the LOS.

Environment: MS Project, Visual Studio, C , BPMN, EA, Chrystal Reports, SharePoint, Web Services, Calypso, MS SQL Server, Agile, TFS, HTML, XML, SQL HPQC,

Confidential

Business Analyst

Confidential a leading global provider of asset management, investment processing, and investment operations solutions for institutional and personal wealth management.I worked as a business analyst and worked towards the development of a model that can be used by the analyst for the valuation of the target company based on its financial statement information. I worked on IT integration Project to find out challenges and opportunities for post technology integration.

Responsibilities:

• Acted as a liaison between stakeholders and software development team to gather requirements
• Interviewedclient employees for all three projects: Investments, Research and Trading to gather information, understand the users need, define requirements and develop specifications.
• Facilitated JAD Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business personnel and technical personnel.
• Analyzed gaps for training purposes between existing application and after integration of the new one.
• Mentored and guided junior Business Analysts
• Assisted in the development of quality assurance artifacts including: Quality Assurance Plan, Test Plan and Test Cases
• Conducted functional walkthroughs, User Acceptance Testing UAT sessions, and assisted the development of User Guides and Manuals for customers.
• Worked with IT Team for development, testing, implementation and user acceptance
• Coordinated with offshore Testing team members on deliverables, defects, and defect resolution.
• Organizing weekly Project status meetings with business users and updating project plan and status reports
• Project tracking and Status Reporting to business users/management.
• Collecting sign offs and approvals from business users and keeping them in MS SharePoint controlled environment.
• Worked with IT integration team.
• Conducted Various Research work on Credit Risk Assessments and Various Risk Associated in calculating the worth of Investments in it.
• Raising tickets for Change Management and making sure change management processes are being followed for deployment.

Environment: SQL Server 2010, MS Visio 2010, MS Project, Rational Requisite Pro, Informatica Power Center 8, UML, XML, HTML

Confidential

Sr. Business Systems Analyst

Confidential Paribas Securities Services, a subsidiary of the Confidential, is a leading provider of securities services and investment operations solutions to the world's financial institutions. The project was to deploy an application so as to support the foreign exchange trading and to build a global straight-through processing STP hub to automate processes and increase operational control and efficiency across multiple asset classes. The platform uses a single allocation matching model using SWIFT. This new application also has messaging features to report the trade flow process the transactions electronically.

Responsibilities

• Coordinated with SME's of Foreign Exchange Trading, Futures, and Options to capture requirements dependencies for enhancements in the application.
• Documented the requirements to develop the platform which enables the user to monitor his/her accounts on-line, provide balances and positions, order status, and account reporting.
• Functional experience in FX Foreign Exchange processes, related applications based on technologies such as SWIFT. Also involved in applications for trade processing and Fund reconciliation.
• Documented existing and proposed process flow and conducted GAPanalysis.
• Identified and Analyzed key potential Risks along with the entire Project Development Life Cycle, Developed Risk Mitigation Plan, and assisted PM in Risk Management.
• Done Project planning requirements gathering by using RUP methodology
• Good understanding of trading process. Prepared Use Case Diagrams to explain the business requirements for Trading Customer with the options to buy or sell Foreign Exchange.
• Coordinated with system analysts Tech lead to create Software requirements document.
• Conducted regular status meetings with projects stakeholders, analyst team members, program manager and management team to identify and resolve issues.
• Created Business Objects by referring to the company's customer database and logically grouping different business components.
• Maintained and kept track of stake holder's requests for enhancements and changes using Rational Clear Quest. Written SQL scripts to pull the data from the existing database based on the business rules.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML Unified Modeling Language methodologies.
• Used Microsoft Team Foundation Server TFS to manage the team's software development lifecycle
• Used TFS for including deriving product backlog items, assigning work items to developers and conducting review meetings.
• Assisted in creating enterprise banking data model, created SQL stored procedures to access customer information and implementing corresponding data access objects.
• Used SharePoint for content management, and to share the information with the groups involved during the project.
• Coordinated deployment procedures, training guides, monthly reporting procedures of STP activities for the management team.

Environment: RUP, Rational Requisite Pro, UML Use Cases, HTML, C , SQL, Use Case Documentation, MS Visio, TFS, SQL, Rational Clear Quest, Sharepoint.

Confidential

Senior Business Analyst

Confidential is a start up bank that is based in Munich Germany. It markets itself as the first Community Bank in which its customers have a say in the Banking Products and services. The project included integrating a CRM Plattform to automate all marketing and social media related tasks for the marketing and customer service department of the bank.

Responsibilities:

• Assisted Project Director in creating Business Requirement Document BRD and Functional Requirement Specification FRS describing PSP functionalities, System Architecture, Information Strategy, and Design Documents
• Assisted Project Director in establishing Vision and Scope document
• Assisted Project Director to create 'Business Glossary' to facilitate efficient understanding of Personal Shoppers Project amongst other team
• Generated a unique WBS for the project by incorporating principles of Waterfall during planning and requirement gathering phases of the project and Agile Scrum Framework during design, development, and test phases
• Performed SWOT Analysis and GAP Analysis, assessed As-Is website
• Facilitated several JAD Session, survey/questionnaire, brainstorming sessions, user interview workshops, and data collection with business users, system architects, development teams, and SMEs and evaluation of To-Be process solutions
• Designed Graphic User Interface static and dynamic prototypes using MS-Visio, Mockup Screens, and Adobe Dreamweaver for better understanding of the solution
• Extensively worked on collecting requirements for SOAP web services.
• Used Google Analytics to generate custom statistics report about traffic sources and sales
• Maintained Requirement Traceability Matrix in Excel
• Assisted in normalization of data tables and queries in SQL
• Worked with SQL Queries to validate data
• Performed data mapping by understanding dependencies with other functionalities and finding Critical Path Method
• Coordinated and assisted the team through designing, coding, testing, deploying, maintaining, and supporting client initiatives
• Assisted QA Leads to develop Test plan and Test Case for Development Testing
• UAT Developed UAT Test Plan and performed UAT tests along with the Business Users
• Testing developed Test Scripts using Quality Center and coordinated with developers to quickly resolve the defects associated with them

Environment: UML, RUP, MS Visio, GAP Analysis, Rational Requisite Pro, Rational Clear Case, Clear Quest, MS Project

Confidential

Confidential is a company that provides kitchen countertops and started business in 1990 in Confidential .The project included integrating a Supply Chain Management module of ERP to manage the supply chain planning, supplier scheduling, order to cash, purchasing, warehousing and inventory process.

Responsibilities:

• Conducted a budget planning of the project through walkthroughs and meetings involving leads from Development, QA and Technical Support Team.
• Prepared project charters/plans and identified the major milestones of the project.
• Collaborated with Stakeholders, Subject Matter Expert SME's to get the requirements.
• Studied current flow system of pricing, inventory and logistics department Dell Inc.
• Gathered functional requirements for cloud web application, to meet the business requirements.
• Designed Graphic User Interface for mobile application with UI/UX team with Page flows, wireframes, page business actions and screen mock-ups, and also created dynamic GUIs in HTML and CSS for better visualization and understanding of the software solution.
• Developed PowerPoint presentations for monthly meetings with upper management.
• Implemented Agile SCRUM methodology for project, and conducted Sprint planning meeting, sprint daily meeting before starting the sprint cycle.
• Interacted with project managers, tech leads external teams and vendors to set the estimates for all the functional areas getting impacted.
• JSR has been written and submitted using specification form.
• Worked closely with QA lead to solve testing issues and conducted tirage calls to debug errors.
• Reviewed technical impact analysis, identifying and segregate relevant applications.
• Coordinated and assisted the team through designing, coding, testing, deploying, maintaining, and supporting client initiatives, by running sprint cycles
• Performed data mapping by understanding dependencies with other functionality and finding Critical Path Method
• Participated in Data base design sessions, Database normalization meetings
• Created XML schema using WSD to reduce redundancies in the development cycle
• Extensively involved in Data mining, Data mapping and Data modeling
• Extensively performed GAP analysis in the project, as there were numerous, 'As is' and 'To Be' conditions.
• Co-ordinated Post deployment support.
• Organized focus groups to discuss and ensure effective adoption of feedback to improve the usability of the mobile applications and web based applications.

Environment: RUP, Rational Requisite Pro, UML Use Cases, HTML, SQL, Use Case Documentation, MS Visio, TFS, Rational Clear Quest, Sharepoint