SUMMARY:

• Leverage extensive QA and Project Management acumen to ensure optimal quality product delivery
• Accomplished technical IT leader with 25 years of hands - on experiences in enterprise testing, quality assurance, test automation framework implementation, including leading project analysis, test planning, development and execution along with testing, defects and project management operating Waterfall and Agile methodologies.
• Skilled in building, leading and managing multicultural high-performance leaders and teams, along with leading project efforts operating global service delivery model. Key qualifications include:
• Waterfall and Agile Software Delivery Strategic Analysis, Planning and Execution
• Testing, QA and Project Management Test Automation and Process Optimization
• Resource and Performance Management Global Service Delivery (onshore/offshore)

TECHNICAL SKILLS:

Applications: MS Office/Project/Visio, SharePoint, WebEx, Skype, HipChat, Slack, Workday

Enterprises: SAP, PeopleSoft, TRIRIGA, EnterSpace Security, Oracle BI, CDO Suite, IBM AppScan

Platforms/OS: Windows, Mac, Unix, Linux, Cisco IOS, Visual Studio, TFS, WebSphere, Citrix, VMware

Languages: VB, C, SQL, HTML, UML, XML, Shell, Perl, Java/JavaScript, C#

Databases: Oracle, SQL Server, DB2, RADIUS, ACL, HSQL, LDAP, Active Directory, MongoDB, Git

Networking: DMS/GSM/SS7, LAN/WAN, VLAN, TCP/IP, DHCP, SNMP, BGP, OSPF, RIP, VPN, WiFi

Automation Tools: UFT, Robot, LoadRunner, jMeter, LISA, SoapUI, Telerik, Selenium, Eclipse, TestNG

Test|Defects Mgmt: HP QC/ALM, Rational TestManager, ClearQuest, Bugzilla, MTM, JIRA/Confluence, Zephyr

Project Mgmt: VIPER, Clarity, Fieldglass, Nexus, Maximo, PDWare, Rally Software

PROFESSIONAL EXPERIENCE:

IT Project Manager Consultant

Confidential, Addison, TX

Responsibilities:

• Led technology resources, SMEs and key stakeholders driving assigned results of work streams to completion.
• Developed Functional Testing project plan (WBS) comprising of impacted work streams under the MSP Program to ensure certain functional testing dependencies (architectures, process flows, BRDs, HLDs/LLDs reviews) and deliverables (test plans and test scripts development, reviews and approvals) are on-track.
• Facilitated regular and ad-hoc meetings (WebEx) to review progress on deliverables from Program Test Managers, QA Leads (SIT), UAT-COE, Data Leads, Automation, and Performance engineering testing partners.
• Proactively managed project deliverable milestones and communicating project status to senior executives.
• Collaborated with PMO Program Managers and developed a QA Playbook for cross-functional testing partners to follow for consistency in functional testing planning, development and execution.
• Assessed progress status of test cases, scenarios, test automation and defects stored on HP QC/ALM.
• Successfully organized Program Functional Testing Summit involving tech executives, LOBs, vendors, and technology leaders (AEL/DEV/QA) to developed & presented functional testing strategies from specific areas.

QA and Automation Manager

Confidential, Dallas, TX

Responsibilities:

• Reviewed existing and new projects with senior leaders and technology management teams to discuss project status, allocate resources and mitigate any potential risks on planned project commitments.
• Managed and supported scheduled maintenance releases for JIRA bug fixes on existing applications while participated in user story grooming and daily stand-ups on concurrent Agile/Scrum projects are on track.
• Coordinated integration and end-to-end test planning to ensure business requirements are validated.
• Configured all team members on Slack to collaborate and provide statuses throughout projects.
• Developed and executed automated scripts with Selenium WebDriver (Java) for new functionalities.
• Led automation engineers in building and maintaining scalable SOAP/REST web services (via SoapUI Pro Ready API with Groovy) / API automation framework with Selenium WebDriver (Java) for web portals and mobile devices, while continued to d existing automated scripts developed with C# (Coded UI).
• Collaborated with DevOps, DEV, and QA management teams to finalize on micro-services development and delivery (CI/CD) utilizing Gitlab / Docker / Rancher for seamless implementation onto the SoftLayer Cloud.
• Configured and executed IBM Security AppScan penetration testing against enterprise web portal for vulnerabilities after every release.
• Developed Agile Performance Test Plan template for projects with performance requirements.
• Executed queries using SQLQueryStress to achieved scalability/load/performance objectives on system.
• Engaged engineers to be certified in all required IBM HIPAA, GxP, QMS, and S&P SOPs compliance .

IT QA Lead/Manager

Confidential, Houston, TX

Responsibilities:

• Executed queries on SQL Server Management Studio to extract for data validation from different databases.
• Developed functional and performance automation scripts using Telerik Test Studio (via DOM) with C# to ensure optimal test coverage.
• Developed automation framework, structures and processes for consistency across different applications.
• Configured automation for cross-browsers concurrent testing with VMs hosted on the Rackspace Cloud.
• Implemented Zephyr as test management to integrate with JIRA for traceability to business requirements.

VP, QA Manager

Confidential, Addison/Houston, TX

Responsibilities:

• Evaluated initial automation efforts from requirements for new functionality/regression of applications.
• Championed to implement Risk-Based Testing approach to be applied across all applications.
• Contributed ideas in TCoE (Testing Center of Excellence) for continuous improvements/best practices.
• Planned and validated resources allocations for all future project initiatives in Capacity Planning (PDWare).
• Partnered with program management team to review progress of all current and pipeline initiatives.
• Managed & reported test execution, defects and resolution progress to senior leaders.
• Prioritized requirements and determine testing efforts to ensure testing coverage within deadlines and budgets for projects under Home Affordable Modifications Program within Agile/SCRUM environment.
• Presented Go/NoGo decisions for multiple full life cycle service delivery implementations & approve releases.
• Coordinated with UAT / LOB to complete functional, business and E2E validation to ensure requirements met.
• Accomplished end-to-end testing on Loan Admin Mortgage Portal (Java) with both front-end and back-end validation by writing T-SQL queries on iSeries/AS400 and SQL Server 2005.
• Accomplished web services testing with SoapUI for Centralized Operations Protection Services projects.
• Configured and administered IAM (identity & access management) utilizing internal Security application.
• Configured, administered and trained different teams on HP QC/ALM, along with QTP/UFT and LoadRunner, to centralize functional and performance test scripts development, execution and defects management.

QA Lead/Manager

Confidential, Dallas, TX

Responsibilities:

• Accomplished Back-End (LDAP, Active Directory) validation testing using Apache Directory Studio & jExplorer.
• Developed SQL queries to validate results within tables of different databases (HSQL, SQL Server).
• Achieved system performance objectives using jMeter against Linux/Windows products written in Java/C++.
• Accomplished network protocols validation and analysis with WireShark.
• Completed enhanced web services testing with SoapUI with advantages of CA LISA Service Virtualization.
• Developed and executed functional automated scripts with Selenium (Java).
• Configured VMware to emulate different client/server operating systems for optimal test coverage.
• Acquired Top Secret Clearance required for software implementation on government clients (i.e. DoD).

QA Lead Consultant

Confidential, Plano, TX

Responsibilities:

• Accomplished automation and performance testing using HP tools (QTP, LoadRunner).
• Setup, configured and maintained projects, users, groups, access, workflows, and rules for all modules (Requirements, Test Plan, Test Lab and Defects) within HP QC/ALM as the Site/Project Administrator.

SQA Test Lead

Confidential, Houston, TX

Responsibilities:

• Contributed QA/testing insights on software quality in support of new Replacement Scheduling Application implementation onto the HealtheVet SOA infrastructure for Veterans Health Administration.
• Developed Security Plan for VA Enterprise Testing Center covering business process, physical and IT security.

Senior QA Consultant

Confidential, Frisco, TX

Responsibilities:

• Accomplished testing of roaming partners' login pages for multiple browsers on Wi-Fi mobile devices.
• Configured wireless Confidential Access Points to perform testing utilizing MobileStar PAL Manager.
• Configured RADIUS tests (radauth, radstart, radstop) to validate packets between RADIUS/AAA servers.
• Executed RADIUS packets testing with roaming partners by remote login into RADTest server.
• Verified RADIUS packets and roaming event activities in RADIUS logs and Retail/Wholesale systems.

Senior QA Consultant

Confidential, Irving, TX

Responsibilities:

• Performed System Testing, User Acceptance Testing (UAT), Regression Testing, Load/Performance Testing, Cutover Testing and Go-Live Testing through full implementation cycle under Nokia SDLC.

Lead QA Consultant

Confidential, Plano, TX

Responsibilities:

• Performed testing on B2B, Accounting Reporting standards (GAAP, IFRS), Customer Administration, Pricing Engine & Integration applications.
• Accomplished generation of XML files to produce test transactions in Accounting and Fulfillment systems utilizing SOAP/XML Test applications.
• Organized procedures to validate for Disaster Recovery, PeopleSoft Implementation and Data Integrity.
• Accomplished testing on data transformation of transactions between Accounting, Fulfillment, PeopleSoft Financials and Reporting systems on SQL Server 2000 as part of Enterprise Application Integration (EAI) implementation.
• Achieved backend data validation and transformation by writing SQL queries utilizing SQL QueryAnalyzer
• Accomplished functional testing automation using QuickTestPro and performance testing LoadRunner along with HP QC/ALM for test management.

Test Automation Engineer

Confidential, Irving, TX

Responsibilities:

• Executed client/server (client/clientless) security testing for TCP/IP & UDP applications such as Telnet, FTP, Outlook, pcAnywhere, Citrix, Media Players, browsers/messengers (VoIP/VideoIP across networks).
• Performed client/server testing using SSL encryption and authentication/access control including Username/Password, RADIUS, LDAP, TACACS+, Windows Domain, RSA, PKI and Digital s.
• Accomplished functional testing via Webtop for features including clientless desktop applications, web applications, file sharing and remote desktops access utilizing SSL VPN and Reverse Proxy functionality.
• Configured different network clusters within the QA Lab with hardware (workstations VMs, switches, hubs, appliances) and operating systems (Windows, Unix, Linux) for different network security testing.

Lead Quality Assurance Consultant

Confidential, Richardson, TX

Responsibilities:

• Processed/adjudicated pharmacy claims with the expected paid or rejected results within RxCLAIM.
• Analyzed business requirements, developed and executed test plans/cases for AS/400 RxCLAIM.
• Queried and manipulated claims data records within DB2 database using PDM & DBU AS/400 tools
• Configured test data for different environments, HIPAA and non-HIPAA, on the AS/400 RxCLAIM.
• Accomplished HIPAA compliance testing via electronic claim submissions for RxCLAIM.
• Produced UAT scenarios for business owners and project managers to review and approve.
• Performed data mappings validation for new client implementations.
• Led and supported Regression Team to analyze processed claims with different results from production.
• Configured datasheets for automation and executed using WinRunner with Terminal Emulator for AS/400.