Business Analyst Resume Profile, OH - Hire IT People

Senior Information Technology and Software Business Process/Analyst Professional

With 20 Years of IT and Software Development Experience that Meets Product, Business, and Market Goals

Career Profile

Results driven experience in business analysis, product and operations management, project management, and product marketing. Successful performance as a business development manager with a proven track record in building top and bottom line success. Valued team player that uses collaborative skills to work in multi-functional environments. During times of economic difficulty has built and maintained financial momentum working both directly for, and as a consultant to, Fortune 500 firms to start-ups.

Core Areas of Expertise:

Business Analysis Product Management Product Owner
Product Marketing Project Management Project Management Oversight
Leadership Development Business Translation into System Needs Strategic Planning
Multifunctional Collaboration Business Development Staff Development Promotion
Sales Marketing Initiatives Operations Management Operations Turn Around

Selected value-offered highlights:

Driving force for development of a third-party integration platform that allows auto dealers the ability to select vendor tools and
incorporate same into their business workflows. 3PA Third-Party Access is growing to over 100 vendors and over 10,000
dealer connections that deliver revenue approaching 50M.

Change agent to bring better design and results to process for improving customer satisfaction of Porsche owners receiving

service at their local dealership.

Delivered certified Year 2000 process and programs that allowed company to promote its readiness and reach the 1 market

share position for the first and only time in its history.

Professional Experience

Confidential

Consulting services in Product Management, Project Management, Business Analysis, and Agile Product Owner, Scrum Master, Business Analyst

Confidential

Senior Product Manager

As the Senior Product Manager provided business analysis leadership in establishing a secure and open integration strategy to allow ADP dealer clients the ability to select vendor products for comprehensive use in their dealership workflows. Performed in the roles of Business Analyst, Product Manager, and Product Owner for the Manufacturer Applications/Programs MAP area at ADP working with key OEMs or car companies.

Key Results:

Delivered over 100 enrolled vendors and over 10,000 dealership connections in the 3PA program.
Led the definition of the needed integrations between the ADP DMS Dealership Management System and the ADP Time Attendance/Labor and Payroll solution, ADP RUN.
Certified as an Agile Product Owner, and served as that and as a Business Analyst for Scrum teams in Portland, OR, Houston, TX, and Hyderabad, India.
Coordinated internal ADP teams that have enabled a successful transition of the PartsVoice web-based parts locator business from a vendor provided hosting environment to an ADP hosted and supported application.
Defined and delivered a Parts B2B eCommerce solution to the ADP product set for Auto and Truck dealerships using a strategic partnership with a 3rd Party Vendor WHI Solutions, Inc. filling a solution hole in the marketplace for ADP.

Confidential

Director of Strategic Alliances, Marketing, and Business Development

Director providing direction for building the DealerLinx brand and capabilities, as well as the development of direct sales and marketing plans for RV, marine, motorcycle, trailer, power sports and automobile dealerships.

Key Results:

Delivered the strategies necessary to extend a platform Web-based that assists finance and insurance F I associates in delivering value added products and services to their customers.
Delivered marketing strategies to build the DealerLinx brand.
Consulted with company management to establish comprehensive business processes and a technology architecture capable of delivering against current business needs, and those of the business for the next five to ten years.

Confidential

Director of Product Marketing/Product Management

Director delivering marketing activities for industry and customer awareness which resulted in increased company investment and dealer purchase opportunities for a start-up Web-based dealer management solution Confidential.

Key Results:

Delivered a high impact and highly successful NADA National Automobile Dealers Association convention and exposition presence including high-tech booth to kick-off the introduction of company solutions.

Confidential

Director of Manufacturer Initiatives

Director that grew an integration oriented product line to over 50 MM from 35 MM over eight years while reducing staff budget from over 6.5 MM to under 4.5 MM.

Other Key Results:

Managed initial development of the system used to assess and improve customer satisfaction Voice of the Customer, VOC .
Managed efforts to reach Year 2000 Y2K readiness for all systems Accounting, Payroll, Time Attendance, Sales, Service, Parts, etc. and products touching internal automotive division employees 1000 and customers 7000 , and protect the annual company revenues of just under 1 billion.

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Business Analyst Resume Profile

OH

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