SUMMARY

Innovative Business Analyst with over 8 years of demonstrating strengths in assessing organizational needs, establishing strategic directions and implementing initiatives that enhance corporate productivity. Emergent leader, who inspires and trains teams to promote on-going improvements with exceptional quality.

HIGHLIGHTS

TECHNICAL SKILLS

MS Suites: Outlook, Word, Excel, Access, Project, Visio, PowerPoint and SharePoint ERP/SAP: Product Data Management, Portfolio Management, Access Enforcer SnagIt Cognos Totality SDLC TRIM MIDAS Taleo

EXPERIENCE

Business Analyst Consultant

Confidential

• Established relationships with Totality team to persuade end users to meet compliance deadline.
• Provided analytical and systems support for Johnson and Johnson Health Care Compliance Totality Team to ensure compliance standards and regulatory requirements are within guidelines:
• Actively participated in the creation of SAP TraceLink quality implementation ideas.
• Published SAP TraceLink software interface changes test scripts and change plan documentation.
• Supported Merck Manufacture Division on the Virtual Supply Chain Project:
• Analyzed and interpreted Cognos reporting to identify 100 of key compliance activities.
• Delivered daily IT Totality technical and administration support for internal and 3rd Party Suppliers.
• Managed Totality role assignments, delegations process and template upload.
• Improved quality review in Totality to ensure system and proofs of service documentation compliance requirements are complete and accurate.
• Tracked, communicated and educated Totality end users utilizing project management techniques.
• Brainstormed and creatively resolved conflict resolutions and technical challenges.
• Developed standard operation procedure drafts and updates training documentations.
• Facilitated meetings to improve client relationship and rapport with Health Care Compliance officers.
• Defined root cause analysis of 3rd Party Suppliers non-compliance documentation upload.
• Implemented guidelines, processes/procedures for maintaining Customer/Vendor Master Data, ensuring additions/edits are performed in a standardized manner while verbally communicating to subject experts.
• Collaborated with the business to identify master data standards, quality levels, and ongoing Master Data Governance procedures to achieve and sustain the business transformation through SAP implementation:
• Persuaded stakeholders to implement new functionality processes to obtain compliance requirements.
• Fostered business relationships across IT systems to ensure data process-centric approach are aligned.
• Detailed documentation of system change requirements, business case and process flow diagrams.
• Authored case scenario to effectively manage data maintenance and presented to the committee.
• Co-developed data standards and metrics to measure appropriate compliance strategies.
• Launched corrective actions, reports and analyzed compliance key risk indicators/KPIs and assessments.
• Established a governance model for data request, approvals and management.
• Revamped System Change Request forms and various template documents to support the business.
• Analyzed data quality issues and recommended solutions for enhancing data monitoring controls.
• Utilized Business Process Design documents and current SOP/WIs to identify and analyzed needs.
• Provided analytical support for the Contract University Department in Standard Operation Procedures assessment responsibilities and updated documentations for the Government Contract Department:
• Published end-users and Help Desk training compliance documentations to build network relationships.
• Conducted integrated analysis to developed and maintained MS Excel/MS SharePoint data libraries.
• Assisted in the development of data standards, vocabularies, definitions and synchronization rules.
• Produced integrated analyses from varied data sources to aligned business process.
• Managed deliverables data reporting status.
• Created and managed internal SharePoint data libraries and communication materials requirements.

Confidential

Business Analyst

• Created customized reports using SAP and Excel to facilitate data cleansing and formatting for import into new system, eliminating need to re-enter legacy data.
• Collaborated with IT, Business and Review teams to drive the Change Management Process during implementation of our enterprise-wide SAP Product Lifecycle Management PLM System:
• Provided timely response to user queries, change requests, versions, and addendums for data quality.
• Ensured processes were followed successfully and enforced business rules.
• Mentored international customers in the review process and navigated potential roadblocks.
• Reviewed Home Care product formulas for accuracy and completeness.
• Managed and monitored corporate compliance process in an organized manner.
• Led ad hoc and special projects while working independently.
• Drafted communication and presentations for the leadership team.
• Coordinated with team to design and implement data standards to measure data governance metrics.
• Managed SAP Product Data Management Compliance Review and Monitored Colgate-Palmolive's worldwide Product and Raw Material data, checking for accuracy, completeness and integrity:
• Assisted in extracting data and preparing metrics to identify areas for data and process improvements.
• Implemented SAP Compliance Check functionality.
• Managed Compliance Data in SAP, allowing automated approval of 20 of products.
• Identified areas of non-compliance with approval system increasing compliance by 40 .
• Assisted in identifying critical bugs and ensured data quality by collaborating in extensive system testing.
• Worked with IT and the Business to draft business rules and configuration process.
• Supported the implementation and maintenances of standardized naming conventions and workflows.
• Published and delivered Electronic Training Modules to promote eLearning for 2500 users.
• Structured results oriented surveys to streamline classroom led instructions from 3.5 to 1.5 days.
• Managed network relationships with international, cross-functional teams and vendors.
• Updated employees' data to reflect the Change Management effort utilizing project management tools.
• Managed multiple IT projects simultaneously.