Business Analyst Resume Profile
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Summary of Qualifications
- More than 10 years of experience in IT industry, including 7 years of technical project management and business analyst experience and 3 years of programming experience.
- Managed small and large scale IT projects, with budgets from 5k to exceeding 1 million.
- Proficient with business intelligence implementation and custom application development. Natural entrepreneur looks for opportunity to improve business processes.
Technical Skills
Platforms and Tools
- Software: Microsoft Project, MS Word, MS Visio, Industry Print Business Process Modeling software , Clarizen Project Management software , MS Excel, SharePoint, Crystal Reports XI, Business Objects XI, ASP.NET.
- Languages: VB.NET, C , SQL.
- Databases: Oracle, MS SQL Server.
Project Experience
Confidential
Business Analyst
- Perform business process GAP analysis, drafted and validated business requirements documents from end users and technical department for the development of new system INvest Indiana Verification, Enforcement and SupporT to replace legacy mainframe based child support system ISETS.
- Analyzed and gathered functional, technical, and reporting requirements in business requirement documents.
- Helped Project Management Office setup up business requirements gathering templates and guidelines to be used for other projects.
- Conduct and co-ordinate requirement sessions, and validate requirements with users of the system. Train other team members how to gather and document requirements.
- Prepared and monitored project plan for Admin Claiming Automated Tool project, Case Initiation and Case Management project, Locate and Establishment project, and Customer Self Service Portal project associated with INvest system.
- Tools used: MS Office, MS Visio, Industry Print Business Process Modeling software , MS Project 2010, and Clarizen Project Management software. Project Management Methodology - INvest Playbook developed for DCS.
Confidential
Project Manager
- Implementing a data migration project from Access to SQL Server 2008.
- Managed a poster and image concept design work for pharmaceutical company in Indianapolis, IN using onsite offshore model.
- Started overseas operations in India with strategic alliance.
- Hired resources with skills in .NET, PHP, Joomla, Graphics and 2D animation.
- Managed and delivered website projects for clients in India and US by managing a virtual team of 6 developers.
Confidential
Contract
- Coordinated and scheduled work meetings with client
- Evaluated Child Support Division for the Prosecutor's office and help them improve productivity and quality of service provided to the citizens of Indianapolis by optimizing work processes.
- Researched and helped an analyst with comparative industry analysis and methods used by other counties for work optimization.
- Managed customer relationship and delivered process improvement recommendation document.
Confidential
Project Manager
- Interviewed, selected, managed and lead team of 6 developers.
- Managed client expectation and reported weekly updates to stake holders.
- Completed project 25 under budget and 20 under time.
- Developed 110 reports using crystal report and business objects BI Tool from oracle database and integrated with custom designed TrackWise application.
- Reviewed documentation for testing, interface and report development.
Confidential
Programmer/Analyst
- Tested other programmers coding fixes with company standards
- Migrated approved code to production environment
- Implemented new insurance policy in existing web site and portal
- Worked with a team of 5 programmers to analyze and fix bugs using PHP and .NET
Confidential
Programmer/Analyst
- Worked with clients to analyze business requirements and generate reports.
- Created and tested reports using Crystal Reports XI, Oracle 10g, Toad 8.5 and Thermo Retriever.
