SUMMARY

• 5 years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
• Experience in B2B, B2C, ATG commerce, E - Commerce, Infrastructure and Operations.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modelling, Business Analysis and Testing various methodologies.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOAD).
• Competent in Creating Unified Modelling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams, navigational flows, story boards, UI specifications and Sequence Diagrams.
• Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.

TECHNICAL SKILLS

Development Methodologies: RUP, AGILE, Waterfall

Databases: MS-Access, SQL Server, Oracle

Automation Tools: MS Visio, Rational Rose, Rational Clear Case, Rational Requisite Pro

Programming Languages: C, C++, Java, and SQL.

Bug Tracking Tools: Mercury Test Director, Rational Clear Quest

Utility Tools: MS Office Suite, MS Project

Testing Tools: Quick TestPro (QTP), Test Director, Win Runner, Load Runner

PROFESSIONAL EXPERIENCE

Confidential, Duluth, GA

Business Analyst

Responsibilities:

• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational RequisitePro.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead
• Involved in creating automated Test Scripts representing various transactions, documenting the Load Testing Process and Methodology.
• Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Developed and managed Project Plans and Schedules. Managed resolution of Project issues and conflicts.
• Developed the wireframe and mock-ups for the prototype of the web based application in MS Visio.
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in Requisite Pro.
• Tracked the status of defects and provided a status report during daily meetings
• Interacted with the development and testing teams to improve the quality and functionality of the application.
• Worked on Master data Management (MDM) database for managing the customers' data across the different departments
• Communicated with the project management team and QA Lead to resolve defects
• Created job schedules to automate the ETL process.
• Performed Gap analysis and implemented updates for the Data Warehousing Application.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.
• Web sphere documentation for web based applications.
• Various versions of the documents generated during the project were maintained and managed using Rational Clear Case and performed defect tracking using Rational Clear Quest.
• Tested the final application for Usability testing to verify whether all the User Requirements were catered to by the application.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Established a RUP (Rational Unified Process) centric business analysis methodology.
• Collaborated in building a business analysis process model using Rational Rose, RequisitePro, and Visio.
• Responsible for creating Business Requirement Specifications, to capture functionalities at all E-Commerce touch points.
• Worked extensively with Business and IT in understanding and documenting system requirements pertaining to the Credit Card Authorization Project in the E-Commerce department.
• Provided key initiatives in working with users in defining project and system requirements.
• Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.
• Designed and developed Use Cases, Activity diagrams, Sequence diagrams using UML.
• Created Process Flow diagrams, Use Case diagrams, Class diagrams and Interaction diagrams using Microsoft Visio and Rational Rose.
• Prepared and documented System Requirements and workflows for the Content Management Application tool.
• Transitioned from System Development Life Cycle (SDLC) Rational Unified Process to Agile Feature Driven Development;
• Created GUI, Bitmap, Database and Synchronization Checkpoints to compare the behaviour of a new version of the application with the previous version
• Created and executed test cases, logged and assigned defects, and kept track of the defect status
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point of the projects.
• Performed analysis on enterprise data/report integration & provided functional specification to development team to build Enterprise Reporting Systems.
• Used Quality Center to check out the latest versions of the build for testing purposes, and check in the updated test cases, and test documentation periodically.
• Migrated Data from MS Excel to SQL Server Reporting Service Using DTS and SQL loader utilities.
• Organized cross training of team members and users to become more responsive.
• Assisted in development of training materials for new technology and process improvements

Confidential, Smyrna, GA

Business Analyst

Responsibilities:

• Gathered requirements to customize e-commerce provided solutions, services, and ongoing guidance to power a more relevant and personal e-commerce.
• Collaborate with Buyers to define e-commerce product assortment, transfers and fulfillment
• Worked in B2B, B2C and e-commerce portals web application developments.
• Gathered requirements/worked with Web Sphere commerce Suite to set up, operate, and integrate e-business applications across multiple computing platforms.
• Primary contact with e-commerce vendor, payment processor, software developers, third-party partners, internal business team, and executive team.
• Involved in creating performance modeling for e-commerce applications.
• Created Mock-up forms in MS Access for better visualization and understanding of the software solution.
• Gathered requirements and modeled the data warehouse and the underlying transactional database
• Documented the dimensional models of ETL system.
• Documented workflows and results of business analysis and obtain sign-off from client on specifications.
• Involved in developing web based User Interface
• Generated wireframes and prototype for the GUI.
• Worked at different stages of the Software Development Life Cycle (SDLC) with business users, developers, and stakeholders.
• Performed Gap Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Assisted the technical team in translating application functionality into application architecture and the production of a System Functionality document.
• Involved in mentoring specific projects in application of the new SDLC based on the RUP, especially from the project management, requirements and architecture perspectives.
• Designed and developed Project document templates based on RUP methodology.
• Responsible for the Design and execution of test plans to ensure that business requirements and functional specifications are tested and fulfilled.
• Corrected and Updated the Requirements Traceability Matrix after completion of the UAT testing phase.
• Conducted FRS (regulatory) and URS reviews and walkthroughs with the designers, developers and stakeholders.
• Documented Test Plans that contains test scripts, test cases, test data and expected results for the User Acceptance testing.

Confidential

Business Analyst

Responsibilities:

• Interacted with project team to define system objectives and scope, and identify constraints and the measures of success for the system to be developed.
• Conducted user interviews and JAD sessions to get an understanding of client business process
• Defined business processes, identified gaps, evaluated requirements and change requests
• Coordinated with business, application development and quality assurance teams in order to create and research new requirements
• Gathered primary input/output requirements and modeled the processes
• Functioned as the bridge between functional business units and development team
• Participated in Sprint Planning, Daily Scrum Stand Up, and Sprint Retrospective meetings
• Communicated with stakeholders throughout the lifecycle of the project and kept them updated with the progress of the project.
• Adopted Agile (Scrum Framework) methodology of System Development Life Cycle (SDLC) to collect and document requirements and facilitate project planning and meetings.
• Assisted scrum master with the scheduling and execution of implementation tasks.
• Assisted the QA group in developing and documenting test cases, system testing and user acceptance testing
• Provided implementation support and tracked defects in production
• Conducted walkthrough sessions with the users and created user manuals for new processes