Professional Experience

Confidential

Business Analyst

• Analyzes business needs of clients in all divisions of the NC Department of Crime Control Public Safety CCPS and any applicable stakeholders to help identify business problems and propose solutions.
• Provides the full range of analytical responsibilities such as project management, requirements gathering, analysis, design, development, testing, implementation, and documentation following industry standard project management practices and the software development lifecycle, hardware support, software package support, operating systems and networking support.
• Develops and implements specifications for testing software packages and systems, develop technical, system and user documentation, instruct and train clients in using the systems.
• Sole IT analyst for CCPS to gather information about information technology needs, working to analyze, define, and document requirements for information technology data, workflow, logical processes, hardware and operating system environments, interfaces with other systems, internal and external checks and controls and outputs.
• Successfully tested and deployed the technological portion of the NC Center for Missing Persons' Silver Alert program, providing automated communication to key agencies and the media.
• Primary business analyst and independent QA/test staff for deployment of new case management solution for the NC Division of Alcohol Law Enforcement. Work includes documentation of all agent and headquarters workflow and requirements. Additional responsibilities include the documentation of all test specifications for the system, all tests, training documentation, initial training, user acceptance testing documentation, user acceptance testing support, pilot support documentation and pilot conclusion analysis.
• Serves as analyst and primary team member for a CCPS enterprise grants management solution working to streamline grants management across the department.
• Serves as the state representative to the Specification, Validation and Verification of Imagery Products for Disaster Management and Response project sponsored by NASA and DHS to better define the roles of FEMA, DHS, DOD and the states during disasters and applicable imagery deliverables needed and supplied by each entity.
• One of two state planners for Department of Homeland Security Cyber Storm II exercise, an international cyber incident exercise testing critical infrastructure response. Conducted one year of exercise travel and planning in support of Cyber Storm II and served as an observer/controller for the actual exercise. Currently responsible for providing recommendations for future Cyber Storm exercises.
• Member of the MS - ISAC, the multi-state information sharing and analysis center, a fusion center for collaboration between states to aid in information sharing for cyber security issues.

Confidential

Applications Manager

• Serves as liason among emergency management EM stakeholders to analyze and communicate application development requirements and business processes.
• Responsible for recommending IT solutions to the Division in alignment with Division and Department of Crime Contol and Public Safety CCPS strategic plans.
• Coordinates all GIS activities for EM including the NC Floodplain Mapping Program.
• Responsible for GIS licensing, deployment and coordination with State Agency colleagues.
• Represents EM in CCPS IT strategic planning efforts. Project Manager for implementation of WebEOC, a crisis information management system using IDIL methodologies partnered with MS Project tools to manage and deploy the solution. Responsible for official project status reporting to State Office of Informaiton Techology Services using their UMT project management tool.
• Gives public presentations and demonstrations to all interested parties including groups such as surveyors, floodplain managers, emergency managers, federal agencies, state agencies, private sector groups, elevation experts and local users.
• Responsible for all planning and tracking of application development and projects.
• Responsible for review and recommendations for all technical and business proposals submitted by FMP contractors.
• Serves as the CCPS-DEM technical representative to: North Carolina Geographic Information Coordinating Council State of North Carolina Mapping Advisory Committee State of North Carolina Users Group for GIS Southeast HAZUS Users Group North Carolina Arc Users Group CCPS Strategic Planning Committee North Carolina Floodplain Mapping Cooperating Technical State Committee DENR Streambed Mapping Technical Advisory Committee GTM Senior Staff Technical Lead NC One Map Partners Technical Committee.
• Responsible for defining, implementing, and marinating the GIS services section of the CCPS IT support services catalog.
• Supervises the Geospatial Intelligence Unit of EM in all daily work assignments and projects during both peace time and in times of activation at the NC State Emergency Operations Center.

Confidential

GIS Analyst NC Emergency Management

• Support the NC Floodplain Mapping Program FMP team in all aspects of GIS programming and mapping using ArcGIS 8.3, ArcSDE, and ArcIMS 4
• Provide technical and programming assistance to the public and staff for the use of all digital data elevation, vector, orthophotography, and survey data used in the creation of new flood insurance rate maps
• Primary contact for feedback and help for FMP's online mapping website.
• ArcIMS programming assistant, using HTML and Visual Basic ArcObjects to update the on-line mapping interface
• Conduct final quality assurance and control for all LIDAR elevation products
• Team leader for collection, inventory and analysis of all digital data associated with counties in next phase of the FMP to determine their flooding engineering needs.
• Department representative to the State Mapping Advisory Committee, State Government GIS Users Committee and the Southeast HAZUS Users Group
• Assist NC Emergency Management and FEMA with any needed GIS activities associated with state disasters.
• Give public presentations and demonstrations to all interested parties including groups such as surveyors, floodplain managers, elevation experts and local users.

Confidential

GIS Specialist NC Emergency Management

• GIS ArcView 3.2 map and project creation in support of Risk Analysis, Planning and Grants Management Departments
• GIS Data storage organization
• Database creation and maintenance for all hazard mitigation plans, inclusive of every jurisdiction in the state, and planning grants in support of NC Senate Bill 300 and the National disaster mitigation act of 2000.
• Primary HAZUS operator for NC emergency management.
• Supported free GIS training workshops throughout the state