Senior Business Analyst Resume Profile
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NJ
SKILLS SUMMARY
- Three years of Experience in the field of Tech Support Monitoring Support.
- Install, configure integrate HP Open view applications HP NNMi, HP iSPI for performance.
- Monitor system Infrastructure and provide support in production environment using Monitoring Tools.
- Good Exposure in Networking
TECHNICAL EXPERTISE
- Operating System WINDOWS, UNIX
- Monitoring Tools HP NNMi, BPPM, Control-M, Whats Up Gold.
- Ticketing Tools BMC Remedy, Touchpaper
PROFESSIONAL EXPERIENCE
Confidential
Role : Senior Business Analyst
Responsibilities:
- Design Network Monitoring Infrastructure, LLD.
- Deployed NNMi 9.10 based on LLD with HP iSPI for performance reporting
- Gathering Network Monitoring Requirement, including string configurations.
- Loading Seeds, Users Security Group Addition in Default tenants
- Configuring Monitoring settings.
- Loading Incidents configuration.
- Enabling Integrations with Performance Reports.
- Managing Interfaces and Nodes based on the ICMP and SNMP communication.
- Defining correlation rules, Suppression De-duplication of Incidents.
- Raising cases with HP-Vendor and following up for application related issues to troubleshoot.
- Backup restoration of configurations.
Confidential
Role :Senior Business Analyst
Responsibilities:
- Design Network Monitoring Infrastructure, Considering High Availability and Cluster LLD.
- Deployed NNMi 9.10 based on LLD with HP iSPI for performance reporting
- Creating Cluster and Fail Over Environments.
- Cluster Application Health checkup.
- Gathering Network Monitoring Requirement, including string configurations.
- Loading Seeds, Users Security Group Addition in Default tenants
- Configuring Monitoring settings.
- Loading Incidents configuration.
- Enabling Integrations with Performance Reports.
- Managing Interfaces and Nodes based on the ICMP and SNMP communication.
- Defining correlation rules, Suppression De-duplication of Incidents.
- Raising cases with HP-Vendor and following up for application related issues to troubleshoot.
- Backup restoration of configurations.
