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Senior Business Analyst Resume Profile

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NJ

SKILLS SUMMARY

  • Three years of Experience in the field of Tech Support Monitoring Support.
  • Install, configure integrate HP Open view applications HP NNMi, HP iSPI for performance.
  • Monitor system Infrastructure and provide support in production environment using Monitoring Tools.
  • Good Exposure in Networking

TECHNICAL EXPERTISE

  • Operating System WINDOWS, UNIX
  • Monitoring Tools HP NNMi, BPPM, Control-M, Whats Up Gold.
  • Ticketing Tools BMC Remedy, Touchpaper

PROFESSIONAL EXPERIENCE

Confidential

Role : Senior Business Analyst

Responsibilities:

  • Design Network Monitoring Infrastructure, LLD.
  • Deployed NNMi 9.10 based on LLD with HP iSPI for performance reporting
  • Gathering Network Monitoring Requirement, including string configurations.
  • Loading Seeds, Users Security Group Addition in Default tenants
  • Configuring Monitoring settings.
  • Loading Incidents configuration.
  • Enabling Integrations with Performance Reports.
  • Managing Interfaces and Nodes based on the ICMP and SNMP communication.
  • Defining correlation rules, Suppression De-duplication of Incidents.
  • Raising cases with HP-Vendor and following up for application related issues to troubleshoot.
  • Backup restoration of configurations.

Confidential

Role :Senior Business Analyst

Responsibilities:

  • Design Network Monitoring Infrastructure, Considering High Availability and Cluster LLD.
  • Deployed NNMi 9.10 based on LLD with HP iSPI for performance reporting
  • Creating Cluster and Fail Over Environments.
  • Cluster Application Health checkup.
  • Gathering Network Monitoring Requirement, including string configurations.
  • Loading Seeds, Users Security Group Addition in Default tenants
  • Configuring Monitoring settings.
  • Loading Incidents configuration.
  • Enabling Integrations with Performance Reports.
  • Managing Interfaces and Nodes based on the ICMP and SNMP communication.
  • Defining correlation rules, Suppression De-duplication of Incidents.
  • Raising cases with HP-Vendor and following up for application related issues to troubleshoot.
  • Backup restoration of configurations.

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