SUMMARY

• IT industry business analyst with over 7 years of experience in determining business requirements and specifications for complex application development projects. Creative and aggressive self - starter capable of forming and maintaining productive working relationships with team members, cross-functional teams, programmers and technical staff at all levels.
• Experienced in interacting withBusinessGroups and IT Teams and acting as a Facilitator between Businessand the IT Department.
• Strong documentation skills including creation of BRD's, FRD's, Use Case Diagrams, Screen and Report Mock-ups, process flow diagrams, test plans, developing and maintaining test cases, test scenarios.
• Good knowledge of SDLC models and methodologies like Scrum and Waterfall, Agile methodologies.
• Specialized in conducting JAD sessions to gather business and technical requirements.
• Ability to analyze business process and functional requirements for translating them to specified requirement specifications.
• Strong problem analysis and resolution skills.
• Executed Functionality testing and Regression Testing.
• Good experience in using Black box testing for web based applications.
• Excellent communication & interpersonal skills working within multi-diverse teams.
• Well versed in writing PLSQL queries and good understanding of database concepts.
• Good knowledge of MS Word productivity tools.

TECHNICAL SKILLS

Project Methodologies: Waterfall, Agile and Scrum

Business Modeling Tools: MS Visio, MS Project, MS Office

Databases: Oracle 8i-10g,Toad tool, Microsoft SQL Server 2012,MS Access

Desktop Software: MS office, MS Project

Operating System: Windows 98/NT, 2000, Microsoft Project, XP

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Acted as liaison between Line of Business, Development team, and other stakeholders to gather requirements, elaborate functional and UI requirements, and define scope of the project
• Created Business Requirements Documents, Functional Design Documents, Use Cases, Mock up screens, Process Flow Charts, MOM etc.
• Defined business process flows and work flows
• Created and delivered presentations on requirements and workflow of the proposed modules
• Contributed and supported the development team in creation of business solutions
• Managed change of requirements and enabled required amendments for on-going projects
• Researched and implemented best practices and standards for fraud prevention, security, regulatory compliance, data quality, digital archiving and records management
• Prepared project implementation plan, requirement traceability matrix, project progress reports, defect triage reports with the help of testing team etc.
• Moderated meetings to verify if application meets requirements and monitor other project deliverables
• Created and executed UAT test cases and uploaded defects into ALM
• Used SQL querying to verify and validate mobile app enrolments and device identity roll overs in database
• Performed manual testing on mobile app and mobile web application on 3 different platforms; IOS, Android, Blackberry
• Worked with development lead / developers when resolving defects and other issues
• Tracked and managed traceability of requirements through testing in their assigned application(s)
• Created user manuals and training guides

Environment: MS Project 2000, SharePoint, MS Excel, SQL Server, Windows, Visual Studio

Confidential

Business Analyst

Responsibilities:

• Define all the features of Child Support System in the form of User Stories and Acceptance Criteria
• Created and executed test cases for application using MS Excel
• Participated in data Model design and Implementation
• Responsible for eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits,businessprocess descriptions, use cases, scenarios,business analysis, task and workflow analysis
• Conducted meetings to interviewbusinessusers, subject matter expert (SME) to gather and documentbusinessneeds and translate them into functional requirements document (FRD).
• Conducted information gathering sessions in order to analyzebusinessneeds along with developing working relationships with thebusinessusers.
• Utilized MS Visio to create various flow charts, use cases and sequence diagrams to provide detail outline of the various actors of the system and how the various components of the system interacted
• Participated in Scrum sessions in reviewing the features completed at the end of each Sprint.
• Wrote SQL scripts to validate the data migrated from the old system
• Raised defects in JIRA tool and involved in defects retesting
• Provided reports on the project schedule to the project manager, as well as supporting other team members to ensure project success.

Environment: SharePoint, MS-Projects, MS-Office, MS-Excel, SQL Server

Confidential

Business Analyst

Responsibilities:

• Facilitated interviews with end users to capture user requirements, business procedures, and identify system requirements.
• Participated with JAD sessions with project stakeholders for defining business requirements for various system redesigns
• Developed and document Business Requirements, Technical Requirements, Test Plans, and Test Cases
• Interacted with clients of varying associate/management levels to gather and analyze businessrequirements.
• Facilitated the decision making process and provided the necessary information to enablebusiness
• Made frequent presentations to present alternative path tobusinesssolutions.
• Worked closely with the Development team in implementing the solution.
• Prepared and maintained requirement traceability matrix.

Environment: HTML, MS-Project 2000, MS Excel, SharePoint, Oracle

Confidential

Business Analyst

Responsibilities:

• Define business and system Use case
• Analyzed the Business Requirement Document (BRD), Functional Specification Documents to prepare Test Cases based on Test Plans
• Created test plan and test cases
• Participated SCRUM meetings with clients and discuss regarding the enhancements in the application
• Contributed in process development, issue solving process, and creation of the process flow documents and diagrams
• Worked in the role of a liaison between technology andbusinessclients to improvebusiness processes and support criticalbusinessstrategies.

Environment: MS Visio, MS-Project, MS-Excel, SQL Server

Confidential

System Analyst

Responsibilities:

• Understanding existingbusinessmodel and customer requirements.
• Conducting meetings with clients and discuss regarding the enhancements in the application
• Application support for clients post-delivery.
• Involved in categorization of defects.
• Bug Tracking and retesting the previously reported bugs for approval.
• Preparation of high level scenarios and mapping them with the requirements
• Integration and Regression testing of the Scenarios.
• Having hands on experience in back end testing using SQL.

Environment: MS Word, MS Excel, Visio, HTML, Oracle e-Bank

Confidential

Quality Analyst

Responsibilities:

• Involved in preparing test plan and test cases for user and reporting modules
• Involved in iteration planning meetings
• Wrote SQL scripts to validate the data migrated from the old system
• Raised defects and involved in defects retesting
• Executed regression test scripts and updated results for each releases.
• Participating weekend reviews with team members
• Involved in weekly status update on task assignment to the QA Manager

Environment: Oracle, HTML, SQL Server, MS Access, MS Excel

Confidential

Software Engineer

Responsibilities:

• Developed Front End Screens to Collect and update the user Input using win forms
• Developed reports using crystal reports.
• Wrote Stored procedure to save data entered by the users
• Involved in functional testing

Environment: VB.net, SQL Server 2000, Crystal Reports