OBJECTIVE:

• Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization

SUMMARY:

• Over 5 years of IT experience with emphasis on development and implementation in Siebel.
• Extensive knowledge in Product configuration, Siebel eScript, Siebel Web Templates, JavaScript.
• Proficiency on Order Management Modules like Signals, Pricing, PMT business services.
• Expertise in Siebel CSW (Configuration, Script, Workflow) using Siebel tools.
• Hands - on experience in EAI, Data maps, Web Services, MQ Series and Unix Shell Scripting.
• Worked on SDLC and Agile Methodology as part of project life cycle.
• Worked on Siebel Application upgrade 7.7 to 8.1 POC and 8.1.1.10 to IP15.
• Successfully moved ActiveX product configurator to Open UI product configurator with custom controls on Siebel version 8.1.1.10.
• Basic knowledge on OPA (Oracle Policy Automation).

TECHNICAL SKILLS:

CRM: Siebel 7.7, 8.1 - Siebel eSales, Siebel Power Communications, Marketing, Siebel Financial Services, Siebel Tools, IP13, IP15(Open UI).

Languages: C, C++, Java, JavaScript, XML, VBA, e-Script, JQuery, UNIX Shell Scripting, PL/SQL, Python.

Database: ORACLE 9i, ORACLE 10g

WEB Technologies: HTML5, CSS3, Siebel Open UI

Tools: TOAD, SQL Developer, HP Quality Centre 10.0, Visual SourceSafe, SOAP UI, Fiddler, WinMerge, OPA 10.4.5 Determinations Server

Operating system: Windows XP, Windows 7, UNIX

PROFESSIONAL EXPERIENCE:

Confidential

Assistant Manager

Responsibilities:

• Involve in core development of Siebel products using administration products.
• Work on complete development phase which includes BRD walkthrough, attending FRD discussions, test case preparation, unit testing and integration with different objects/components.
• Fixed Open UI issues related to manifest administration issues for product configurator.
• Strong knowledge of Open UI Concepts Presentation Model, Physical Renderer, Manifest Files, Java Script, J-query, HTML and CSS.
• Active participation in BRD, FRD discussions and interaction with BA.
• Filled all quality documents like performance check list and running code checker.
• Work on product configurator, EAI, workflows, eScript & XSLT.
• Configure applets, links, joins, MVG, business components and business objects effectively as part of complex requirements.
• Extensively using the all job parameters for EIM process. Using PL/SQL procedure to upload the data for EIM process (Loading Products).
• Prepared the PL/SQL procedure for EIM process.
• Supported multilevel user authentication and authorization (LDAP and Single Sign On).
• Single point of contact for all Siebel technical issues.
• Testing team (SIT, UAT) support.
• Perform root-cause analysis of any issues that arise post-implementation and work on solutions related to issue fixing.
• Interact with Oracle team for many service requests for complex issues and complex requirements.

Environment: Siebel Financial Services (V8.1.1.10), Siebel Tools, Workflows, e-Scripts, EIM, EAI, Web services, Admin, SQL, PL/SQL.

Confidential

Senior Software Engineer

Responsibilities:

• Work on complete development phase which includes design walkthrough, attending implementation approach, test case preparation, unit testing and integration with different objects/components.
• Active participation in design call and intermingle with design team.
• To create and execute exhaustive unit test cases in SOUTH (Automation tool to capture test case).
• Complete all quality documents like performance check list and running code checker.
• Work on product configuration, links, joins, MVG, EAI, workflows, eScript and XSLT.
• Configure applets, business components and business objects effectively as part of complex requirements.
• Extensively using the all job parameters for EIM process. Using PL/SQL procedure to upload the data for EIM process (Loading Assets, Orders).
• Working with the field Service remote users and managing server tasks to extraction of local Databases and managing the Sync server components. Server application and remote server Administration
• Took ownership of JS (Java Script) and SWT (Siebel Web Templates) during debugging of browser related issues for portal application.
• Refactoring of custom JS and reduced lines of code by considerable amount hence resulting in amplified performance and improved readability.
• Testing team (CIT - Component Integration Testing Team) support.
• Work on non-functional requirements like MIS feeds(No of orders and order type details sent in csv file for analysis extracted using PL/SQL procedures and UNIX shell scripts triggered using corn scheduler).
• Supported multilevel user authentication and authorization (custom 3rd Party Authentication tool for Siebel eSales Portal application).
• Perform root-cause analysis of any issues that arise post-implementation and work on solutions related to issue fixing.
• Provide support to SARM (Siebel Administration and Repository Management) Team during the deployments on testing and production environments.
• Interact with Oracle team for many service requests for complex issues and complex requirements.

Environment: Siebel Power Communications (V7.7, V8.1.1.10), Siebel eSales Portal (V7.7, V8.1.1.10), Siebel Tools, Workflows, e-Scripts, EIM, EAI, Web services, Admin, SQL, PL/SQL, IBM MQ Series (B2B Business).