PROFESSIONAL SUMMARY

• Flexible Analyst who adapts seamlessly to constantly evolving Insurance processes and technologies.
• Overall IT experience of around 8.9 years, gained during project oriented experience to be competent in the role of Business Analyst/System Analyst.
• Designed and worked on Insurance domain Property and Casualty Types: - Personal Line of Business Commercial Insurance .
• LOB: Personal Auto, Property, Commercial Insurance Auto, General Liability, Specialty Umbrella , Excess/Umbrella.
• Extensive knowledge of PAS modules like Rules Rating, Application Screens GWT ,Agency Management services, Data Solution Interfaces ,Renewals ,Integration with Legacy systems,ACORD Standard reports and forms Webservices.

SKILLS SUMMARY

• Strong experience in client interaction, understanding business applications ,business data flow and experienced in conducting JAD Sessions, Interviews and client meeting to gather requirements.
• Working experience in Agile, Waterfall methodologies.
• Experience in Requirement Engineering and Requirement Prioritization.
• Experience in creating Use Case document, Traceability matrix, Gap Analysis.
• Experience in creating UML diagrams, Non-Functional requirements document NFRD .
• Experience in creating System Requirement Specifications, Flowchart diagrams.
• Expertise in analysis of Business requirements and design specifications, creating Functional design document and Test plans, creating end-to-end business test scenarios and defining entrance and exit criteria for Integration testing.
• Expert in facilitating and defining the entire Testing Life Cycle including Test strategy, Test planning, Test case preparation, Test execution and Defect management.
• Experience in executing Automation scripts, Performance Testing, User Acceptance Testing using Selenium.
• Experience in planning, coordinating and performing Smoke Testing, Functionality Testing, Regression Testing, Exploratory Testing and GUI Testing.
• Knowledge of Accord XML and involved in creation of master specifications used for mapping.
• Working experience in Data Solutions product testing Credit, MVR, Loss history, Property Loss history and Geo tax services testing KY municipal tax, Pitney Bowes testing for Policy admin testing.
• Experience and extensive knowledge in third party rater testing of policy admin system
• Strong experience in Manual testing concepts and methodologies.
• Hands on experience on Selenium Web Driver and X-Paths.
• Adept in deploying the projects by involving in go-live processes and getting client feedback timely.
• Complete End to End Knowledge of Policy Management system flow.
• Strong customer/user advocate, apt negotiator with excellent analytical, communication, decision-making, organizational, interpersonal, and presentation skills.
• Expertise in root cause analysis and propose solutions.
• Experience in handling production support and Release Management.
• Experience in WebSphere environments 6.1 7.0 , Rational Applications ClearQuest, ClearCase RAD .
• Worked as System Analyst for a WAS Data Centre Migration projects Migration from WAS 6.1 to 7.0 and also configuration/setup of new environments.
• Expertise with the Deployment of Applications in Websphere environments.
• Involved in all phases of Agile Software Development Life Cycle i.e. Analysis, Design, Coding and Testing and also experience in documentation and user training.
• Excellent communication skills, mentoring skills, easy to get along with and totally committed to the team's cause.
• Handling a team of 15 people and also familiar with PMP concepts.

TECHNICAL SKILLS

• Languages : Java, Tenfold ERP Policy Admin , C, C , Perl CGI,Shell,GWT
• WebServers : Apache, Tomcat.
• Web Application Server: WebSphere 6.1, 7.0
• Software Tools : Eclipse, Clear Quest, HPQC, ServiceNow, Microsoft Visio.
• Databases : Oracle 10g-SQL, PL-SQL, MS Access
• Test Management Tool: HP Quality center, ALM
• Operating systems : Windows 98/2000/2003/XP and UNIX.

Experience on Agile Model:-

Agile software development refers to a group of software development methodologies based on iterative development, where requirements and solutions evolve through collaboration between self-organizing cross-functional teams.

PROFESSIONAL EXPERIENCE

Confidential

Role : Business Analyst

Project Summary:-

Confidential Mutual Insurance Company was established in 1881 by a group of flour millers to insure their mills because of the fire loss history of the class. It sells auto insurance, home insurance, umbrella insurance and commercial insurance. CSC Point In policy admin system is used and have different modules .My role as Business Analyst is to gather, analyze requirement and create a suitable Business Requirement Use Case scenarios document.Scope of the project is develop/maintain Insurance products in commercial and Personal lines.

Responsibilities:-

• Analysis of Business requirements and preparing Business Requirement/Use Case scenario document.
• Working on various components in Policy Admin such as Rating and Forms.
• Work with the core development team to ensure the business requirements are understood and incorporated into the software development project.
• Facilitated business requirements gathering sessions JAD sessions with the client/Technical team and overlooked the creation of Use Case scenario document.
• Create Functional and Non-Functional Requirement Document.
• Creation of Workflow document for PAS modules, Integration document for Interfaces with PAS system.
• Review of regression test results performed for projects.
• Coordinating with product manager, other Business analysts, developers, testers and System analyst of interfacing applications like Claims, Billing, Customer Communication, Data warehouse, Data Solution.

Environment : CSC Point In Policy Admin System.

Confidential

Role : Business/System Analyst

Project Summary:-

Confidential is the largest publicly held personal lines insurer in the United States and the second-largest of all personal lines insurers in the Confidential was founded in 1931 as part of Sears, Roebuck and Company. It also sells auto insurance, home insurance, life insurance, and umbrella insurance and commercial insurance. Basically this is a Policy Admin System. In this we have different module such Rate Rules, Upload/Download, ACS, Web service and etc. My role as Business/System Analyst is to gather, analyze requirement and create a suitable Business Requirement Functional design document Scope of the project is develop/maintain Insurance products automate the business processes, supporting environments.

Responsibilities:-

• As a Business/System Analyst Involved in complete SDLC, which includes Requirement Gathering, Analysis, Design, Development, Implementation, Environment Upgrade, Enhancements, Maintenance, Support and Bug fixing.
• In charge of creating and maintaining the Business Requirement Document Function Design Document.
• Worked closely with the Project Manager to plan how the work can be broken down into logical components to facilitate focused and efficient Requirements Gathering.
• Prepared Business Process Models using ITIL concepts of all the activities of the business from the conceptual to procedural model.
• Facilitated business requirements gathering sessions JAD sessions with the client/Technical team and overlooked the creation of Use Cases/Activity Diagrams and Functional Specification.
• Performed feasibility study and risk analysis to identify the most critical requirements from the user's perspective.
• Conducted one-on-one meetings with the project SMEs in person or by phone to gather the requirements.
• Prepared Non-Functional Requirement Document System Requirement Specification Document.
• Creation of Workflow document for PAS modules, Integration document for Interfaces with PAS system.
• Creation of mapping documents for COMPARITIVE RATERS Third Party Vendor like PL RATER, EZLYNX.
• Review of regression test results performed for projects.
• Coordinating with product manager, other Business analysts, developers, testers and System analyst of interfacing applications like Claims, Billing, Customer Communication, Data warehouse, Data Solution.
• Interact with clients/client representatives/internal teams located at client locations understanding and solving their Business needs.
• Ensured that all requirements, enhancements and defects for the particular release have been developed, fixed and tested by creating traceability matrices between all the project artifacts.
• Involved in System Design/Unit test /performance signoff.
• Mapped requirements to product functionality and identify any gaps.
• Created and maintain the Business Requirements Documentation used in configuring client systems.
• Work closely with Project Manager to ensure successful implementations.
• Knowledge of data analysis methodology, use of presentation software,strong communications skills and a strong commitment to and affinity for delivering the highest level of customer service.

Environment : UML,MS Visio, MS Project,Windows,HP ALM.

Confidential

Role: Business/System Analyst

Project Summary:-

Confidential is the largest publicly held personal lines insurer in the United States and the second-largest of all personal lines insurers in Confidential was founded in 1931 as part of Sears, Roebuck and Company. It also sells auto insurance, home insurance, life insurance, and umbrella insurance and commercial insurance. Basically this is a Policy Admin System. In this we have different module such Rate Rules, Upload/Download, ACS, Web service and etc. My role in the project is end to end testing of different projects, smoke testing, Functional Testing, Integration testing and creation of unit test cases based on the project requirements.

Responsibilities:-

• In charge of creating and maintaining the Business Requirement Document Function Design Document.
• Worked closely with the Project Manager to plan how the work can be broken down into logical components to facilitate focused and efficient Requirements Gathering.
• Prepared Business Process Models using ITIL concepts of all the activities of the business from the conceptual to procedural model.
• As a Business/System Analyst Involved in complete SDLC, which includes Requirement Gathering, Analysis, Design, Development, Implementation, Environment Upgrade, Enhancements, Maintenance, Support and Bug fixing.
• Facilitated business requirements gathering sessions JAD sessions with the client/Technical team and overlooked the creation of Use Cases/Activity Diagrams and Functional Specification.
• Performed feasibility study and risk analysis to identify the most critical requirements from the user's perspective.
• Conducted one-on-one meetings with the project SMEs in person or by phone to gather the requirements.
• Prepared Non-Functional Requirement Document System Requirement Specification Document.
• Creation of Workflow document for PAS modules, Integration document for Interfaces with PAS system.
• Designed and Implemented complete Policy Renewal and Export functionality.
• Review of regression test results performed for projects.
• Coordinating with product manager, other Business analysts, developers, testers and System analyst of interfacing applications like Claims, Billing, Customer Communication, Data warehouse, Data Solution.
• Interact with clients/client representatives/internal teams located at client locations understanding and solving their Business needs.
• Ensured that all requirements, enhancements and defects for the particular release have been developed, fixed and tested by creating traceability matrices between all the project artifacts.
• Involved in System Design/Unit test /performance signoff.
• Mapped requirements to product functionality and identify any gaps.
• Created and maintain the Business Requirements Documentation used in configuring client systems.
• Work closely with Project Manager to ensure successful implementations.
• Knowledge of data analysis methodology, use of presentation software, strong communications skills and a strong commitment to and affinity for delivering the highest level of customer service.

Environment : UML,MS Visio, MS Project,Windows,HP ALM,HPQC,Selenium

Confidential

Role: WebSphere Application Support

Project Summary:-

Confidential is the largest publicly held personal lines insurer in the United States and the second-largest of all personal lines insurers in the Confidential was founded in 1931 as part of Sears, Roebuck and Company. It also sells auto insurance, home insurance, life insurance, and umbrella insurance and commercial insurance. Basically this is a Policy Admin System. My role was to support WebSphere based environments which is used for supporting insurance products.Scope of the project is to support/configure WebSphere servers.

Responsibilities:-

• Being a System Analyst/Lead involved in complete support of WAS servers which includes support, upgrade, enhancements, maintenance and bug fixing.
• Actively participated in DCM Data Centre Migration projects, communicating with client and other technical teams.
• Project coordination with other Development teams, System managers and web master and developed good working environment.
• Developed and maintained existing Perl scripts to automate business process.
• Maintenance/support of UNIX based environments.
• Code Migration, environment up-gradation.
• Involved in Unit Testing of Insurance products.
• Created new webservices and hosted those using IIS servers.
• Used Perl DBI to interface with the database.
• Application walkthrough from Technical Team.
• Prepare effective Status Report.
• Defect logging and Defect Tracking, Defect review using Quality Center.
• Creating Unit test cases according to Insurance project specific requirements.
• Regression and performance testing of the policy management system.

Environment : WebSphere Application Server 6.1,7.0 ,Rational Suite Clear Quest ,AS400,MQ Queues

Confidential

Role : Analyst Developer

Project Summary:-

Confidential is the largest publicly held personal lines insurer in the United States and the second-largest of all personal lines insurers in the Confidential was founded in 1931 as part of Sears, Roebuck and Company. It also sells auto insurance, home insurance, life insurance, and umbrella insurance and commercial insurance. Basically this is a Policy Admin System. In this we have different module such Rate Rules, Upload/Download, ACS, Web service and etc. My role was to develop Insurance products related to Auto and Property Insurance based on the requirements provided by Business.Scope of the project is develop/maintain Insurance products automate the business processes, supporting environments.

Responsibilities:-

• Being a Software Programmer involved in complete SDLC, which includes Requirement gathering, Analysis, design, development, Implementation, upgrade, enhancements, maintenance, support and bug fixing.
• Actively participated in communicating with client, and technical teams.
• Project coordination with other Development teams, System managers and web master and developed good working environment.
• Developed and maintained existing Perl scripts to automate business process.
• Maintenance/support of UNIX based environments.
• Code Migration, environment up gradation.
• Involved in Unit Testing of Insurance products.
• Created new webservices and hosted those using IIS servers.
• Used Perl DBI to interface with the database.
• Application walkthrough from Technical Team.
• Prepare effective Status Report.
• Defect logging and Defect Tracking, Defect review using Quality Center.
• Creating Unit test cases according to Insurance project specific requirements.
• Regression and performance testing of the policy management system.