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Program Manager Resume

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Franklin Lakes, NJ

SUMMARY:

  • A result oriented and assuring the skillful maneuver of team power players in implementing best PPM, and PM practices through the latest and most effective PMO strategies - valued and admired mastermind
  • Decisive, action -oriented and result-focused professional offering 25 plus years of fixed time/fee and T&M experience in various industries such as healthcare, pharmacy, pharmaceutical/clinical, banking, financial (equity/fixed income/ assets/brokerage),, insurance, telecom, cable, publishing, manufacturing, and Confidential with last 15 plus years focused on program/project management.
  • Through problem forecasting distinctions, infectious optimism, ingenuity, and adapting best methodologies, elevating project management for several organizations. Energizing project/program managers as a partner and bridge gaps between other teams, advancing PM standards-curtailing project derailments - meeting stakeholders, client, and business expectations.
  • Managed global teams of 140+ associates with $1M-$35M, and added another $8M to provide global support.
  • Experience with resource management, release management, change management, risk management, delivery management, practice management, transition, data migration, data warehouse, contract negotiation, pre-sales, sales support, production support, business development and OSS/BSS services - order management, product management, revenue management (billing).
  • Performed as director, senior program/project manager, senior technical manager, architect, technical lead, data analyst, and business analyst using Agile, Waterfall, RUP, and RAD methodologies.
  • Ability to foster a common corporate vision, to meet strategic and tactical objectives
  • Core areas of expertise include strategic planning to create and penetrate organizational portfolios in order to devise best-path business development processes.
  • Record of contribution in strategic Project Portfolio planning, corporate integration, implementing improved and streamlined project planning processes, developing strategic alliances with key clients.
  • Skill set includes planning multiple Project Portfolios, Program Management, negotiation, cross-functional team management, and aligning Business with IT.
  • Extensive knowledge of information security in the use of processes, systems, services, technology, best compliance process like Basel II & SOX, HIPPA and Regulatory; knowledge and understanding of Cyber Security
  • Understanding and knowledge of Cloud, SOA Architecture and VSTS (Visual Studio Time Systems).

TECHNICAL SKILLS:

Project Mgmt. Tools: MS Project, Visio, MS Office (Word, PowerPoint, Excel, Access, Outlook), Lotus Notes, Lotus Designer, IBM Lotus Symphony, Issues DB, Price & Cost model, P&L, Templates and tools, CA PPM Clarity, VPMI, IBM Rational Portfolio Management (Task Management)

Methodologies & Tools: Agile, Waterfall, RUP, PMI, RAD, JIRA etc.

GUI /Packages & Clouds: Salesforce, AntHill, Siebel, MS Azure, Hadoop, Crystal Reports, Business Objects, PowerBuilder 4.0x - 7.0x, Visual Basic 6.x, ARBOR, FrontPage, Dream Weaver

DBMS/Tools & Data Warehouse: Oracle 7-10G.x, Sybase 10 & 11, DB2, MS SQL Server 7.x, Sybase SQL Anywhere, Access, Btrieve, MySQL, SQL Navigator, TOAD, PowerDesigner, Erwin, DBAtisian5.x. StarSchema, AbInitio, Informatica, ETL

Languages: JAVA, J2EE, XML, .NET, C#, VB Script, Java Script, SQL, PL/SQL, C, C++, PASCAL, UNIX/Pearl Scripting, Fortran, LISP, Assembly (VAX/VMS), Curses, FoxPro, COBOL, JCL, Assembler Basics,Int SeversPkgsTools: SharePoint, Broadsoft, Workbench, NeuStar, Cramer, TN Inventory, WebLogic, Jbuilder 4.x, JDBC, VisiBroker (CORBA), MKS (version ctrl), PVCS, FIX protocols, SQA Suite. Web Services: HHTP, SOAP,WSDL, MQ Series Fundamentals, SOA, SSIS, SSRS

Software & QA Packages: Citrix, Remedy, HP ALM (defect Mgmt), HP Quality Center, ClearQuest, ClearCase, WinRunner, TestDirector, HP QA, HP ALM, QTP,Omni Mark, C-Worthy (Libraries), MemCheck, Lotus Notes

Technology: OO Design/Analysis, UNIX internals, LAN, WAN protocols suits ISO/OSI, TCP/IP, NetWare

Platform & OS: Windows Servers, Z/OS, Endevor, Mainframe, Solaris, HPUX, Wintel, AIX, SUN4UNIX (Sparc), SUNW (Ultra-Enterprise), VAX (win), CDC 4680 EP/IX-SYS V with BSD extension, DP500 CTOS, VAX 8250 VMS, VM/XA CMS

PROFESSIONAL EXPERIENCE:

Confidential - Franklin Lakes, NJ

Program Manager

Responsibilities:

  • Collecting project status from cross functional teams, defect analysis/management reporting, maintain RCA (Root Cause Analysis), risk mitigation plan; reporting status to client senior leadership, IBM & Vendor Management team.
  • Manage 24/7 Command Center support for post release, and plan design review sessions with SMEs and developers to ensure quality code is delivered in production.
  • Engage in CA PPM Clarity implementation to migrate data from VPMI & other management tools
  • Monitor department performance improvement, and enhancement requirements to align with business needs; ensuring management priorities are followed, and goals are met. Mentoring resources for their career path.

Confidential - Newtown, PA

Sr Project/Program Manager/PMO—Sr Technical Manager—Sr Resource Manager

Responsibilities:

  • Managed relations with old/new clients; business development and building new customer base to get new project signed ranging $1M to $5M.
  • Managed SDLC, data migration projects for Oracle, Sybase, SQL Server, and Betrieve databases. Also used Oracle Migration Workbench and familiar with DTS for SQL Server.
  • Streamlined Staff Augmentation practices to generate more revenue for the company.
  • Continuously mentored resources to their career path and .
  • Provided best practices, future strategic plan, P&L, and solutions to clients for their business needs.
  • Maintained budget and other related tasks for the company to ensure full utilization (resource leveling) of the technical resources.
  • Wrote proposals in responses to RFP/RFI/RFQs for commercial and state/government clients.
  • Negotiated with vendors and customers in preparing new contracts.
  • Worked with human resources team to implement current policies and procedures.
  • Directly involved in hiring Project Managers and technical resources as per the client’s requirement, which includes interview process, salary, onboard/off board process; H1 process/transfer
  • Continuously mentored resources to their career path and .
  • Developed project tracking tools to manage multiple projects, resources with various clients, build QA teams, and followed methods of Information Security such as data integrity, confidentiality, and availability.
  • Involved in assessment process to implement SOA & Cloud for few clients.
  • Worked with Financial Risk solutions product, which deliver reports and solutions for clients.
  • Build a SAP-GTS team to provide Compliance solution for banks, insurance, and trade organizations.
  • Successfully managed program for Business Voice Edge (BVE) Commercial project at Confidential, and coordinate efforts with twenty different systems, and third party vendors. Also worked closely with networking & SIT (System Integration Testing) groups to deploy the WebTop application in production, reported to leadership team/business group; ran scrum meetings, managed resources using Agile methodology etc.; CA PPM Clarity used

Confidential - Wilmington, DE

Project/Technical Manager

Responsibilities:

  • As hands - on Project/Technical Manager provided technical and managerial (PMO) expertise to leadership team; this included scope, designed web report used master data/ data, process improvement, implementation, testing, integration, and documentation.
  • The data for the reports extracted from multiple clinical trial project plans. Used Agile, MS Office, MS Project, PM Tools, ASP.NET, VB Script, SOA, SSIS, SSRS, Web Services, HHTP, SOAP,WSDL, Java Script, Oracle8i, SQL Server, UNIX, XML, AIX, Wintel, Windows to complete the project.

Confidential - Conshohocken, PA

Associate Director - Sr. Project Manager - Sr. Technical Team Manager - Architect

Responsibilities:

  • Worked closely with the Sales team to provide pre - sales support, wrote proposals in responses to RFP/RFQs, and prepared SOWs to outline process of each phase of the project, responsible for specific deliverables, issues/assumptions/risks and other contractual information. Responsible to deliver full life cycle project on time, and within budget.
  • Developed a cost effective solution project plan for US/UK/Europe/Asia markets to support online equity trading application, and setup a trading support center for a major bank.

Confidential

Independent Contractor- Project Manager-Technical Manager

Responsibilities:

  • Managed number of client server/database/conversion projects with hands - on experience for the full life cycle including scope, design, implementation, information data security, change control, testing, rollout, and documentation, and found new projects to increase revenue. Managed Risks associated on the project, and provide accurate estimates for the projects.
  • The Project management task included resource planning, project staffing, interview preparation, on-project support, plan, bench time management, Client relationship management, and overall delivery of the projects.

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