Agile Coach Resume
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Bristol, CT
SUMMARY:
- Agile Coach with substantial experience designing and implementing web applications for finance, insurance and media companies. Certified ScrumMaster, Certified Scrum Product Owner, Certified SAFe Program Consultant and PMP Certified Project Manager. Experienced people manager with strong communication and customer service skills. Areas of expertise include:
- 19 Years IT Project ManagementPMP CertifiedCertified ScrumMaster
- 20 Years People Management Certified Scrum Product Owner Business Analysis
- SAFe Program ConsultantBudget Management Business Processes
TECHNICAL SKILLS:
Technology and Tools: HTML5, CSS3, Javascript, jQuery, React, Angular 2, Ruby on Rails, Git, SQL, MS Project, Rally, Jira
PROFESSIONAL EXPERIENCE:
Confidential, Bristol, CT
Agile Coach
Responsibilities:
- Agile Coach for 5 separate scrum teams.
- Led scrum teams with team members in the United States and India.
- Responsible for implementation of Jira for all scrum teams in Confidential ’s enterprise software division.
- Managed annual budgets in excess of $3.5 million.
- Created a web based application for the scheduling of resources for all Confidential studio and remote programming.
- Taught self to code in Angular 2 and React to be more familiar with the challenges teams were facing.
- Implemented Kronos time keeping application to include system integration of schedules and actuals back to SAP.
Confidential, Windsor, CT
Agile Coach
Responsibilities:
- Trained teams on Scaled Agile Framework.
- Led remote scrum teams located across 3 time zones.
- Served as an agile coach for teams that had never worked in a scrum environment.
Confidential, Wallingford, CT
Director of IT/Agile Coach
Responsibilities:
- Overall revenues grew 70% over 5 years and profits increased 382%.
- Managed $3.25M budget and strategic projects to support company objectives, drove operational efficiencies and created cost containment solutions.
- Provided financial analysis of P&L, forecasts and budgets with a keen focus on sales funnels, transactions, profitability, and cash flow.
- Reduced direct labor costs by 30%, reduced financial risk and exposure and contributed to higher customer satisfaction by implementing SaaS HRIS system.
- Reduced expenses by 40% on account payments operations, improved account reconciliation and resolved over $925,000 in discrepancies in 2010 by implementing Accounting Automation system.
- Designed and implemented financial systems and web based RFQ system utilizing agile development. Created dashboards to prioritize work, highlight past due items, update status, and send automated e - mail follow ups.
- Implemented Test Driven Development to enable the team to deploy continuously due to the automated test coverage.
- Transitioned team from Waterfall SLDC to Agile project management.
Confidential, Middletown, CT
Sr. IT Project Manager
Responsibilities:
- Managed, led and mentored 20-person staff, including Customer Service, Processing, Billing, & Account Management, that provided support to over 2000 clients.
- Identified and implemented system initiatives to support retirement programs for not for profit (403b) clients.
- Implemented cash posting system that utilized an outsourced data-entry-service and subsequent file load in order to bypass the inefficient corporate application.
- Designed and implemented the company’s first service fee system that tracked and audited incoming 12b-1 fees.
- Integrated retirement systems as a result of the sale of Professional Pensions Inc. to Confidential .
Confidential, Central Islip, NY
Production/Service Manager
Responsibilities:
- Opened new company territory; managed 35 production employees in an $8M laundry facility.
- Completed company’s 1st successful auto-sortation plant-start-up, saving over $500,000 in expenses while renewing the company’s confidence in the state-of-the-art system.
- Managed logistics, compliance, maintenance, vendor relationships, and fleet vehicles and oversaw customer service, route sales, and inside sales.
Confidential
Captain and Company Commander
Responsibilities:
- Led Sales team of 40 Army recruiters, cold called, managed sales pipeline, increased recruitment by 35% and was recognized as the battalion’s most improved company.
- Established relationships with local businesses, networked within the community to increase exposure, handled marketing efforts and increased public awareness.
- Increased company market share 25% in less than a year.
Confidential
Personal assistant
Responsibilities:
- Responsible for writing and preparing all speeches and briefings for the Commanding General.
- Commended for writing and executing policy planning in the 22-state region.
Detachment Commander
Confidential
Responsibilities:
- Designed local procurement agreement for repair parts, increasing readiness by 300%.
- Reorganized and automated warehouse operations, reducing personnel requirements by 25%.