Business Analyst Resume Profile
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NY
Summary:
- Around 7 Years as Business Analyst with multiple full lifecycle implementation experience on various Health Care Systems. Accomplished and fluent communicator with strong investigation, problem-solving and decision-making skills, combined with a pragmatic approach and sound business acumen. Highly experienced in analysis and requirement gathering, business process mapping and the development of interactive prototypes.
- Gathered and documented requirements, defined scope and handled stakeholder communication.
- Prepared flow charts and system diagrams to assist in problem analysis.
- Prepared test data scenarios for unit, string and parallel testing, and resolved customer issues with software solutions, responding to suggestions for improvements and enhancements to products as necessary.
- Designed, evaluated, configured, tested and documented applications based on system and user requirements.
- Worked in multiple projects in current organization and was responsible for engaging with various stakeholders, requirement engineering, solution assessment and validation, implementation, handing over deployed solution to business-as-usual ongoing maintenance.
- Analyzed business requirements, processes and system integration considerations to determine appropriate solutions.
- Worked in projects that involved coordination with various vendors including BlueCross Partner Plans, HealthCare provider institutions, Pharmacy Benefit Manager - Caremark, Catamaran, Truven Health, Eyemed, MedSol, Mckesson, Connecture, BCBS Association, State of Vermont, TwoBolt.
- Experience in leading multiple projects involving DataStage, Business Objects, Java CAPS, Mainframe, WTX, Sterling, CA7, vendor products from requirements to implementation.
- Experience in Problem resolution and defect tracking by applying ITIL practices for defect management.
- Studied the different systems that exist in Health-care insurance and their functional impact and the work flow in the insurance system.
- Experience in creating solutions for client in different Business applications used in Healthcare like CCMS Care management , BCBSA proprietary ITS, PBM Pharmacy Benefit Manager , CALLIDUS Broker Commissioning System , Facets LRSP Claims adjudication system, Group Rating System.
- Assisted users to solve operating problems.
- Conducted peer reviews of program specifications and program codes against coding standards and user requirements.
- Extensive work experience of databases like Netezza, Oracle, SQL Server, DB2, MS-Access.
- Mentored and guided peers across different geographical locations.
- Responsible for designing, developing, and implementing system testing of the various requirements as requested by clients.
- Conducted efforts estimations and implemented work products.
Technical Skills
| Business Area | Benefit Analysis, Claims, ITS, HIPAA 837 transactions, Healthcare, Care management, PBM, Membership Enrollment, Medicare, HIPAA 5010, ICD10, HealthCare Reform, X12s, EDI transactions. |
| Data Base | Oracle, Netezza, MS-Access, DB2, SQL Server |
| Business Applications | Microsoft Office Suite- MS Word, Excel, Outlook, PowerPoint, Access, Visio, Lotus Notes. |
Certifications
- Dell internal CBAP course.
- IBM certification for DB2.
- ITIL V-3 Certification.
Professional Experience
Confidential
Business Analyst
Brief description of Job duties
- Assisting with Business case and requirement analysis.
- Define and document business and functional requirements.
- Acts as a liaison between all stakeholders in developing or ehancing system and ensure optimal operational performance.
- Planning and Monitoring Business requirements.
- Elicitation of requirements, documentation, requirements management and communication.
- Solution scoping and requirement/ design reviews.
- Analyzing user requirements and providing software solutions.
- Creating Estimates and Implementation plans.
- Overseeing software design and customization for client use with the aim of optimizing operational efficiency.
- Creation of Test Scenarios for approved business requirements and assisting tester on queries.
- Assisting user to solve operating problems.
- Analyzing system defects and providing resolutions.
Confidential
Business Analyst
- Populate the member's primary diagnosis within the CCMS single source transaction as well as retro correct members.
- Enhance Care Coordination Management system CCMS for ICD10. Objective is to achieve ICD10 compliance for CCMS applications. This ICD10 sub-project deals with CCMS upgrade including the interfaces to/from Customer Data Systems claims processing .
- Implement Mckesson Clear coverage genetic Testing Preauth Software. Membership information to be sent and auths to be received.
Confidential
system Enhancements
- Return, display Provider Addresses and details for termed providers.
- Pega Bluelyncs 2J security - Restricted access to select staff for Work items, Cases for 2J protected members.
- Automation of all letters which were created manually in Pega GAU Application. Update Medicare GAU letters in compliance with CMS regulations.
- Automate and Update Medicare Customer Service letters per CMS mandate in BlueLyncs
