Business Analysis Resume Profile
NJ
Summary:
- 8 years of experience in Healthcare, Life and property casualty insurance applications
- Designed and developed many applications in IMS and CICS environments
- Worked extensively with VSAM, IMS and DB2 databases
- Expertise in utilities EZTRIEVE, DFSORT, File Manager, File Aid, QMF, Fault Analyzer, ICETOOL
- Expert in business analysis for analyzing the user requirements.
- Result oriented team player with ability to learn, implement latest technologies and has strong inter-personnel skills.
- Have excellent communications skills with good analytical, logical and problem solving ability.
Technical Skills:
| Hardware | Pentium IV , MC68HC12A Micro Controller |
| Operating System | Windows XP, OS/390, z/OS |
| Programming Languages | C, C , REXX, CICS, COBOL, JCL |
| Databases Tools | DB2, IMS, Oracle, File-Manager, Fault Analyzer, File Aid |
| Other Utilities | Change man, TSO-ISPF, QMF, DFSORT, Endevor, MQSeries, Xpediter, EZTRIEVE, ICETOOL, CA7 |
Professional Experience:
Confidential
business analysis
ENVIRONMENT : DB2, VSAM, MQSeries, EZTRIEVE, DFSORT, OS390
Responsibilities:
- Interaction with client for understanding the requirements and the data to be recorded in the system
- Performed analysis on the feasibility of the project
- Analysis and design for synchronizing CIF database with the Centralized Repository Database
- Preparing Program Specification documents
- Setup Message queues to furnish communication interface between online application and two different backend systems
- Developed applications to record the online transactions in the message queue
- Implemented applications to read from the message queues and synchronize the data into backend systems
- Applied trigger settings on the message queues to automatically trigger the synchronization applications
- Performed integrated testing with other applications
- Identifying data synchronization issues
- Supported business owners during requirements phase providing mockup reports and subject matter expertise in several applications.
- Preparing Status report and the project metrics for every month
Confidential
business analysis
ENVIRONMENT : DB2, IMS DB/DC, MQ Series, File Manager, Fault Analyzer, File Aid
Responsibilities:
- Perform business process analysis on the details required to price a claim using NetworkX by interacting with the business users or claims operators
- Document the analysis details
- Prepare technical design document with detail description of technical changes being made to the system and conduct walk-through to the design review team
- Co-ordinate with various teams involved to establish the connection between NetworkX and Pricing Systems Application
- Implement the requirements to send required claim details to NetworkX for pricing
- Develop code to interpret the results from NetworkX pricer and send priced claim details to the calling applications, in the existing pricing system format
- Support the integration testing team in preparing Test Plan, Test evaluation summary to complete SIT in time
- Support user acceptance testing team to complete testing activities in time and obtain sign-off
- Provide post production support
- Develop code to support new reimbursement types
- Applying changes to rate formulas by modifying code
Confidential
ENVIRONMENT : DB2, IMS DB/DC, MQ Series, File Manager, Fault Analyzer, File Aid, PL/SQL
Responsibilities:
- Perform business process analysis on the details required to price a claim by interacting with the business users or claims operators
- Document the analysis details
- Prepare technical design document with detail description of technical changes being made to the system and conduct walk-through to the design review team
- Co-ordinate with various teams involved to establish the connection between NMS and WGS Pricing Systems Application
- Design and development of PL/SQL objects such as Packages, functions, procedures, triggers for special rate calculations
- Implementing the change
- Support the integration testing team in preparing Test Plan, Test evaluation summary to complete SIT in time
- Support user acceptance testing team to complete testing activities in time and obtain sign-off
- Provide post production support
Confidential
ENVIRONMENT : DB2, IMS DB/DC, VSAM, MS Access, QMF, EZTRIEVE, DFSORT, File Manager, Excel Macros, MS Visio, CA7
Responsibilities:
- Responsible for gathering the requirements and changing the Profit Sharing Application to process the data from Specialty feed instead of RP feed
- Contributed to re-design of the database and application to make it flexible on its features and for performance improvement
- Re-designed the method to generate Calculation statements
- Scheduled jobs for payment cycles every month
- Involved in performance tuning of Commercial Lines calc sheet generation process which reduced 50 of CPU time and 3 hours of execution time
- Participated in analysis, design and development of other enhancements to cater to business needs
- Performed end-to-end validation of the application after every production run during the commission payout cycles
- Provided quick solutions or work around when there is a show stopper issues in running the application
- Fixed production defects
- Developed excel macros for automating the validation process of payouts for accuracy of results and benefit for audits
- Developed REXX tools to automate the monthly tasks
- Co-ordinated the activities of the team at offshore. With meager amount of knowledge transfer, was able to deliver the results in time
- Tracked the defects and generate project metrics every month
- Assisted team members in trouble shooting the application and provided technical help
- Improved the stability of the system. Greatly reduced the number of production abends
Confidential
ENVIRONMENT : VSAM, File Master, File manager, ICETOOL, MS Visio, Windows 95, PeopleSoft
Responsibilities:
- Ensuring quality of deliverables
- Sending Weekly Status Reports
- Initiate/Attend Teleconferences with client/onsite team on a need basis
- Monitor progress of the project on a regular basis
- Overall Technical Guidance to the project team
- Allocate work and monitor all activities
- Co-ordinate training specific to the project
- Estimating efforts and Assigning tasks to offshore team members
- Consult with QR and conduct audits
- Create and maintain all quality documents
- Tracked Defects and performed Fish bone Causal analysis to improve the process in the project
- Extensive research on the features of File Manager compare utilities to best suit the validation process
- Design and development of tools to compare the information repository in the Merger application and various source feeds
- As part of the Automated testing development team involved in
- Preparing Resource Utilization and Load Factor metrics for Management team
- Developed REXX programs to generate reports of the comparison
- Execution of the tools for test approaches and reporting discrepancies
- Analyzing the results of comparison
- Implementation of requirement changes to rule based and full automation approaches
- Implementing Enhancements in the Tool User Interface
- Performance improvements to the tool by splitting data into logical portions as many compare and sort utilities had limitations on the volume of data that could be handled
- Imparting REXX training to Entry Level Associates
- Defect Fixing
Confidential
ENVIRONMENT : DB2, MS Access, OS 390, Windows 95
Responsibilities:
- Design and Development of the User Interface to the tool.
- Imparting REXX training to Entry Level Associates
- End to End testing of the automated tool.
- Defect Fixing
- Analysis of Enhancements
- Implementing Enhancements
Confidential
ENVIRONMENT : DB2, IDMS, CICS, ADSO, Xpediter, Change Man, File Aid, IBM OS390, Windows 95
Responsibilities:
- Development of REXX Automated Conversion tool which converts ADSO-IDMS Programs to CICS DB2 Programs.
- Conversion of DC COBOL programs, IDMS to DB2.
- Conversion of ADSO Dialogs to CICS Programs.
- Integration, Testing and Bug-fixing.
- Data Migration Activities.
- Analysis and Development of Tools for the Parallel Processing Activity where both the old and new systems had to work in Parallel
- Generalized the Data Migration tool to be used for any Database Migration applications
- Involved preparing the installation packages for the generalized Data Migration tool
