SUMMARY:

• Confidential over 25 years of experience in leading and managing full lifecycle technology projects including software, networks, wireless, and intelligence programs. He has spent several years delivering results with the Department of Homeland Security
• Departments of Defense, Justice and Treasury. He has PMP, CSM and ITIL certifications and also brings an extremely successful track record in program management based on PMBOK, CMMI, and ITIL best practices, and a thorough understanding of current and emerging technologies.

WORK EXPERIENCE:

Confidential

Sr. Project Manager

Responsibilities:

• Managing deployment of SL1 and PowerFlow, IT Systems monitoring and management software to government and private clients. Managing multiple projects in parallel, coordinating resources on - site and remote. Deployments include DoD, DEA, Army, Navy, multiple civilian network providers and private organizations.

Confidential

Program Manager

Responsibilities:

• Managed three consecutive contracts (Asset Management Provisioning Services, or AMPS) that supported the technology management, acquisition and procurement, deployment and asset management for all IT equipment used by Confidential . Requested by the government and new vendors to stay in place and manage the team providing IT Services.

Confidential

Program Manager

Responsibilities:

• New vendor awarded Confidential AMPS III contract, continuing work of AMPS and AMPS II. Transitioned staff, established new SOP s and SharePoint resources for reporting and tracking. Created new processes to be used for annual asset inventory.

Confidential

Program Manager

Responsibilities:

• Managed the transfer of incumbent staff from previous contract to new vendor, providing seamless continuity of work. Grew the HQ staff by over 30% to meet increasing requirements and work load.
• Developed suite of SharePoint applications to automate processes for IT Asset Management, including equipment requests, scheduling, and on-hand inventory tracking and reporting.
• Provided the basis for certification of CMMI lvl 2, using the processes and methods of the AMPS II contract as a model for best practices.

Confidential

Program Manager

Responsibilities:

• Program Manager for Confidential AMPS contract, providing IT support for technology management, asset management, acquisitions, software licensing, and wireless services.
• Expanded the original scope of the AMPS contract by adding 12 positions at 6 new locations around the country, with the primary team supporting USCIS HQ in Washington, DC.
• Created new processes, SOP documentation, and tracking systems to improve the work capacity and reduce cycle time for Confidential . Created SharePoint sites and pages to manage documents, schedules, task lists and assignments.
• Supported Confidential transition from Remedy to ServiceNow as a workflow system. Managed requirements, tested customizations, and wrote new SOP documents to manage new procedures.

Confidential

Project Manager

Responsibilities:

• Project Manager for PALMS / ETMS, the DHS learning management system. Supported the deployment of customized COTS software including full lifecycle DHS SELC processes implementing both waterfall and agile methodologies.
• Managed the deployment of the DHS ICE Virtual University, migrating over 30,000 users and all courseware to the new Meridian Global customized COTS learning management software.
• Program Manager for TSA’s EXIS, SharePoint-based application developed to manage the Security Training Exercise Information System, as part of the I-STEP program.
• Program Manager of TIIR contract for DHS HQ. Implemented customized COTS application to manage the ordering, billing, and auditing for telecom circuits, hardware, and services.

Confidential

Project Manager

Responsibilities:

• Team Lead for the DHS IT-NOVA contract, Wireless Services Branch supporting DHS OCIO, and the Joint Wireless Program Office (JWPMO). Managed the planning, acquisition, governance and implementation of next-generation tactical wireless solutions uniting DHS onto a single network.
• Created the Enterprise Technology Roadmap to provide a path from the current Land Mobile Radio systems to the use of broadband, commercial and private mixed-use networks.
• Facilitated the DHS Wireless Working Group forum as a hub for all DHS Components for project coordination and governance in accordance with DHS SELC standards and PMBOK best practices.

Confidential

Project Manager

Responsibilities:

• Project Manager implementing the transition of the U.S. Treasury and Justice Departments from existing older data networks to a new MPLS-based AT&T managed network.

Confidential

Program Manager

Responsibilities:

• Program Manager for a government IT contractor producing software and services for the Department of Defense and intelligence community. Provided full lifecycle project management following agile and waterfall methodologies.
• Developed PMO standards for the Command Systems Group, including a standard SDLC process for project management. Standardized document templates, management and team communication using Microsoft SharePoint.
• Managed contract and staff to supply SETA program managers for onsite Defense contracts, and software development for the Army’s DSGS-A unified intelligence C4ISR system.

Confidential

Program Manager

Responsibilities:

• IT Program Manager for Pegasus, a new High-Performance Push-to-Talk platform for Sprint Nextel, leading the IT PMO. Based on CDMA, EVDO rev. A technology.
• Managed several software enhancements to Nextel.com and Boostmobile.com, including self service functions and location-based services using ESRI GIS software.
• Managed business and system requirements to implement Wireless Local Number Portability (WLNP). Provided subject matter expertise and prepared process flows and requirements for customized COTS Amdocs Ensemble system.
• Represented Nextel at the OBF Wireless Workshop, serving on the telecom industry committee setting the standards for Wireless Number Portability.

Confidential

Senior Manager

Responsibilities:

• Software development manager for the Web-based application to manage all telephone numbers assigned to and ported into Winstar, a microwave-based competitive local exchange carrier (CLEC) operating in 17 markets. Implemented Local Number Portability, Number Pooling and all regulatory and industry mandated reporting.

Confidential

Senior Manager

Responsibilities:

• Managed the Customer Care and Billing System, globally distributed software managing all order entry, provisioning, billing, and reporting for providers of satellite data services.
• Implemented a structured SDLC process based on waterfall methodology to manage software development and releases, with a combination of COTS and customized software.

Confidential

Manager III

Responsibilities:

• Managed a department of over 30 people and a budget of over $7 million, responsible for the creation of software used for billing, auditing, and analysis. Managed Access Billing which accounted for approximately 40% of the revenue for MCI’s Local Services Division, and auditing tools resulting in over $2 million each year in recovered costs.
• Represented MCI at the OBF / SECAB industry committee, and authored significant portions of the industry standards for both paper and electronic access billing.

Confidential

Project Manager

Responsibilities:

• Project Lead and Lead Developer for MiniCABS, a telecom Access Billing system.
• Represented Confidential and its customers at the Small Exchange Carrier Access Billing (SECAB) committee of the telephone industry’s Ordering and Billing Forum (OBF).
• Built and implemented Customer Care software to manage all customer support information.
• Established company-wide project management standards and authored Project Manager’s Guidelines.

Confidential

Director of Computer Operations

Responsibilities:

• Managed the computer division of a nation-wide Financial Services franchise company in the design, development and support of financial management systems.

Confidential

Consultant

Responsibilities:

• Designed, developed, and installed custom software for a variety of clients (e.g. State Farm Insurance, Health Dept., county school district).

Confidential

General Manager

Responsibilities:

• Senior developer and manager for a software development company in the design, development, sales and support of finance & insurance software specialized for the automotive industry.