Business Systems Analyst / Business Analyst

Passionate Business Systems Analyst driven to lead, grow and succeed in all I do.

Strong skills in crafting a high quantity of high quality requirements documents and technical design documents. Technical experience from 10 years of programming brought to the Business Analyst role. Ability to help departments perform better through my leadership, process improvement and organizational skills. Twelve plus years of experience on high-profile projects with high personal performance expectations. Team leadership experience managing a team of analysts responsible for critical mainframe systems problem resolution. Leadership experience over teams of 5-15 business and technical users in requirements gathering sessions. Proven ability to change and quickly learn new skills and entire career paths.

CORE COMPETENCIES

WORK EXPERIENCE

Confidential

Business Systems Analyst

• Served primarily as a Justice Systems Analyst for the Limited Jurisdiction AJACS project for the Arizona Administrative Office of Courts and Mesa Municipal Court using AGILE/SCRUM methodologies. Assisted in technical design on the Oklahoma Administrative Office of Courts project, and the Texas Conference of Urban Counties project.
• Over two design phases personally produced over 1200 pages of high quality, technical system design including background process design and user interface design using wireframes.
• Led and participated in JAD sessions for requirements gathering, client Q A sessions, detailed design, software configuration and conversion, and user training.
• QA Analyst and focal point for all Arizona LJ code defect analysis, reporting and driving defects to resolution.

Self-Employed

Confidential

During this period of time I worked a variety of jobs handyman jobs to provide for my family until I found permanent work.

Confidential

Marketing Lead

• I was hired to help take the company to the next level by totally re-creating all product photography, websites, marketing materials and outbound sales efforts. Also responsible for sales, quality control, shipping receiving, and IT hardware and software maintenance. My personal challenge to myself was to take the image of Bryce Fastener from being known as two guys in a garage to a world class company.
• Created the sample run QC process. The first week it was implemented, several manufacturing run defects were discovered up front saving time, material and avoiding customer dissatisfaction from delays.
• After being told it would take 1 year to learn the business in order to cover for the salesmen when they went on vacation, I learned it in 3 months. I successfully covered for both salesmen that went on vacation at the same time. During this time I set a company record for most shipments out in one day and received praise from the company owner for my hard work.
• After 2 months employment, the company owner decided to take me to the 2010 ASIS annual security trade show over the lead salesman. I totally from the ground up re-invented their tradeshow booth. More customer leads were generated at this show than in all the other trade shows the company went to before.
• Developed a complete marketing direction including tag lines, product images, and deep market penetration.

Confidential

Temporary Admin Assistant

My Pastor asked me if I would help temporarily fill in as Admin Assistant when the previous one quit. I used the opportunity to clean up their computer systems and develop smarter processes. I developed a missionary payment system that cut down payment time from 6 or more hours to less than 2 hours.

Confidential

Accountant

• I was hired as an Accounting assistant to the head Accountant. The company moved to San Diego and I wouldn't move with them. In an attempt to move accounting from Phoenix to San Diego, I was replaced 2 times, once by a CPA and once by an accountant with more experience than I. Both times my replacements were let go and I was brought back. My third replacement was hired in May 2010 and I was let go in June 2010.
• Created a full reporting system for the hundreds of seminars to be used for profit/loss analysis, and open accounts receivables and payables. We made thousands more dollars with this new ability to track money we needed to go after.
• Developed automated subscription system for the monthly data subscription charges.
• Created auto updating systems for thousands of journal entries previously entered manually.
• Managed 25 rental properties in inspection, maintenance, and tenant placement. Developed a consistent inspection system where previously there wasn't one.

Confidential

Photographer

Excellent entrepreneurial experience starting and operating my own business, Robert Bruce Photo Artistry, a portrait and commercial photography company.

Confidential

Senior Analyst Programmer / Team Lead / Business Analyst / Project Facilitator

• Given the role of Mainframe Systems Support Team Lead managing a group of 8 Analysts. Our task was to monitor and fix the critical online and batch systems keeping the day to day business running. Our response time was critical or the company lost money. Many business users praised our work and response time.
• Excellent experience as a large project facilitator leading groups of 5-15 in Joint Applications Development requirements gathering sessions using User Stories and Use Cases.
• Extensive experience was gained in gathering requirements from business users, designing solutions, coding programs, developing and executing test plans and implementing systems.

Confidential

Senior Analyst Programmer

• One of two Senior Analyst Programmers on the Forecast 2000 project for Daimler-Chrysler, I coded and implemented several programs.
• Successfully coded and implemented the most difficult program of the Forecast 2000 project for Daimler-Chrysler used to do long term forecasting.

Confidential

Systems Analyst Programmer

During this short term project, I maintained and enhanced several financial reporting systems for Dow Corning. I also was responsible for on-call support for all systems.

Confidential

Systems Engineer Programmer

• This was my first job fresh out of college. I was immediately put into roles of high responsibility and accountability.
• Successful oversight and execution on the I.T. side of the Annual Physical Inventory to count General Motors 3 billion in inventory. This annual project had direct report to the GM Vice President. Each of the 3 years I was involved, I received recognition and bonuses for my role in the project.
• Developed into the subject matter expert and lead support for the Physical Inventory and Cost Financial systems.
• Successfully created relationships with my business customers. On a daily basis I worked with them to gather requirements and develop solutions to their system issues.

Confidential

Financial Treasurer

For 9 years I had the sole responsibility for church finances and book keeping including reporting, payroll, bill paying, budgeting, investing and financial analysis.