SUMMARY

• Business Analyst with over 7 years’ experience in Healthcare & Government
• With over 7 years of IT experience in Business Analysis in Healthcare and Government domains.
• I am proactive with hands - on experience in Requirement Management with extensive JAD facilitating skills.
• My goal is to utilize my analytical skills to clarify business procedures, improve processes, and identify requirements.
• I strive to help create, support, resolve and leverage business models and requirement artifacts for short and long term goals.
• I obtain agreement with stakeholders about what a software application needs to do to meet business requirements.
• Experience in all phases of the Software Development Life Cycle (SDLC) including requirement gathering, analysis, design, implementation, testing and deployment as well as software engineering methods like Rational Unified Process (RUP), Agile and Waterfall Method
• Expertise in Business Modeling and UML Diagrams (Use Case Diagrams, Activity Diagrams, State Diagrams) using MS Visio, Enterprise Architect and Rational Rose
• Experience in business process modeling, requirements gathering, as is & to be analysis, gap analysis and feasibility studies
• Extensive experience in authoring Business Requirement Documents (BRD) by gathering Business System Requirements, defining business processes, gap analysis, SWOT Analysis, test case preparation, system testing and User Acceptance Testing (UAT)
• Proficient in transforming business requirements into user requirement specification, Functional Requirements Document (FRD) and Use Case narratives
• Well versed in conducting effective and productive joint application development (JAD) sessions with SMEs, software developers and QA teams
• Strong visual modeling, business process modeling skills using Rational Unified Process (RUP), proficient in utilizing Enterprise Architect, MS Visio for data mapping & process flows
• Strong knowledge in developing use case models, writing use case narratives, activity diagrams, state diagrams based on UML methodology
• Experience in creating wireframes/screen mock ups using MS Visio
• Skill in collaborating with executives, clients, colleagues and technical resources with diverse background
• Proven Confidential as a team player and to work independently with excellent communication and people skills and presentation skills

TECHNICAL SKILLS

Business Modeling Tools: UML CASE Tools, Rational Rose, MS Visio

Processes: RUP, SDLC, Agile Modeling

Requirements Management: Rational RequisitePro

Repository Management: Rational ClearCase

Change Management: Project Management

Rational ClearQuest: MS Office Suite, MS Project

Database: MySQL

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis MN

Business System Analyst

Environment: Agile, Jira-Agile, SQL, HP quality center

Responsibilities:

• Facilitated JAD sessions with key stakeholders to gather business needs & defined project scope
• Depict ideas from the Product Owner utilizing a Story Board and create Mockups/Screenshots for users and developers to react up-on
• Led Agile/Scrum teams helping the team members to adhere to agile process
• Assisted Product Owner in creating Product Backlog, Sprint Backlog
• Ascertained that the user stories are good, comply with acceptance criteria, have sufficient business value
• Support the product owner in maintaining the product backlog and scheduling next release
• Participated in Daily Agile Scrum "Stand-up", Biweekly Sprint Planning and Retrospective Sessions and updated the team on status of User Stories
• Groomed User Stories using UML diagrams such as Use Case, Activity and State Chart diagrams with Rational Rose and MS Visio
• Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto Jira-Agile application
• Checked the consistency of the data using SQL queries
• Assisted Testers in developing test cases to be used in UAT testing based on business requirements and product knowledge
• Test the user stories for accuracy and compliance using HP quality center
• Assisted in development of training materials for process improvements.

Confidential, Denver, CO

Business Analyst

Environment: Windows, Microsoft Office, Visio, Rational Rose, ClearQuest, UML

Responsibilities:

• Gathered Business Requirements and defined the project scope using interviews with the key stakeholders
• Developed prototype for the CareNote application using Rational Rose
• Facilitated collection of Functional Requirements through interviews from system users, and prepared Functional Requirement Specifications document
• Applied the RUP model throughout the entire development and testing process
• Performed walkthroughs of the SmartEngage prototype with end users to confirm the user needs
• Developed Use Cases, Activity Diagrams and Sequence Diagrams using UML & documented FRS
• Conducted manual testing and logged defects using ClearQuest
• Created User Manuals for the end users and customers

Confidential, MD

Business Analyst

Environment: Microsoft, Visio, Rational RequisitePro, Rational ClearCase, HP quality center

Responsibilities:

• Attended demo sessions to understand existing system functionalities
• Arranged interviews with stakeholders to understand the business requirements
• Handled Change Requests with change management process using Rational ClearCase
• Analyzed business requirements and created FRS with Use case specifications using Rational RequisitePro
• Maintained versions of the documents generated during the project
• Assisted Project Manager in managing resources and timeline using MS Project
• Participated in UAT along with the development & testing teams using HP quality center
• Created and maintained myMEDSTAR training documents

Confidential, Wilmington, CA

Business Analyst

Environment: MS Visio, Rational RequisitePro, Microsoft Office (Project, Word, Excel & PowerPoint)

Responsibilities:

• Coordinated with stakeholders to gather functional & nonfunctional requirements by facilitating JAD sessions
• Studied the existing business processes and created AS-IS workflow to illustrate the current system
• Updated internal processes (submit claims, check eligibility) based on discussions with SME
• Created Use Cases, Activity Diagram, Sequence Diagram, Collaboration Diagram sing MS Visio
• Coordinated with UI designer to prepare the prototype screens/ displays for the Health PAS application
• Actively involved in defects testing of Molina Pathways, used Rational ClearQuest for tracking the test defects
• Created training materials for HIE to train end users

Confidential, Baltimore MD

Junior Business Analyst

Environment: MS Visio, Rational RequisitePro, Microsoft Office

Responsibilities:

• Met with client groups to determine User Requirements and Goals
• Worked with SME to prepare a detailed Business Requirement Document
• Created Use Case Diagrams, State Chart Diagrams and Sequence Diagrams using MS Visio
• Documented functional requirements, and communicated these requirements with the development team for design and implementation of business solutions
• Involved in the creation of the Mockups and Use Cases for BRC using MS Visio
• Gathered test data from database for Parking, Redlight and speed camera citations to ensure accuracy
• Managed requirement changes using a change management process