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Sr. Program Manager Resume

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Nashville, TN

SUMMARY:

  • Highly Accomplished Professional and independent Project Management Consultant for over fifteen years following a fulltime career as an AVP and Data Warehouse Manager for SouthTrust Bank in Birmingham, Alabama. As an independent consultant, she targeted challenging, short - term initiatives that would permit ample opportunity to travel and spend time with family during interim periods. She decided to leave consulting in 2016 to pursue a personal business venture, Confidential, LLC. She is currently targeting opportunities that will utilize her relational, organizational and management skills while allowing her to act as a servant leader.
  • Proven Project Management Consultant who skillfully manages targeted initiatives up to $32 million and involving 40+ team members across multiple industries (i.e., utilities, healthcare, professional services, banking / finance, government), and who leads cross-functional staff by example and with ethics and integrity.
  • CISSP Candidate who directs details-focused teams in achieving project / operational objectives, including planning and prioritizing workflow, allocating resources, and resolving core challenges.
  • Seasoned PMP and CSM who contributes solutions-centric critical thinking for insightful, change-oriented project results, including maintaining cutting-edge technical skills and up-to-date industry trends awareness, as well as rising above project issues to quickly adapt to evolving scenarios and attain winning outcomes.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Program Manager

Responsibilities:

  • Lead program management for Multi Factor Authentication program, working closely in concert with technical leads rolling out a program plan and executing the overall strategy across the company
  • Manage the Profit Participation Program to enable statement automation and financial reporting
  • Lead several projects associated with the acquisition of AUL by Protective
  • Drive for improvement by leveraging best practices and creating and documenting repeatable frameworks.
  • Identify technical dependencies and any gaps, determine capabilities needed and engage the proper technical experts to solve the problem; and determine a solution.
  • Develop end-to-end plans and apply the right program management methodologies, tools, and skills to develop a detailed execution approach that is the right fit for the program across all phases of planning, development, and production readiness and launch.
  • Ensure continued alignment of program scope, status, risks, and dependencies through effective communication across the organization and at all levels.
  • Quickly and effectively identify critical issues and dependencies that need action and personally drive them through to closure. Balance business needs and technical constraints in resolving issues.
  • Anticipate, recognize, and work through resistance or setbacks independently, work well with others when conflicts arise: see opportunities, ensure alignment with objectives, find common ground and promote understanding of alternative viewpoints before driving for closure and cooperation

Confidential

Project Manager / Agile Scrum Master

Responsibilities:

  • Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers.
  • Gets the team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
  • Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
  • Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
  • Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational projects or product teams.
  • Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
  • Contributes to the advancement and improvement of Agile practices within the organization.
  • Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
  • Acts as a leader who coaches and supports Agile teams assigned to important department initiatives and applicable portions of corporate projects and initiatives.
  • Tools (Jira, Confluence, Microsoft Teams)

Confidential

Program/Project Manager

Responsibilities:

  • Proactively monitor progress, identify hurdles, and work collaboratively with principal investigators to develop creative solutions and overcome obstacles to effectively complete projects on time and on budget.
  • Ensures that all clinical study management and project deliverables are completed to the sponsor's satisfaction in accordance with established SOP’s.
  • Prepare weekly program and project status reports and facilitate weekly project meetings with both Team and Leadership to review status, identify challenges, and present solutions to ensure alignment and adherence to timelines, budget, and corporate strategies
  • Develop comprehensive and interdependent project plans encompassing deliverables from both internal and external stakeholders, vendors, and contractors
  • Coordinate cross of resources to reduce outsourcing and ensure resource availability as needed.

Confidential

Program/Project Manager

Responsibilities:

  • Drove the implementation and delivery of a portfolio of complex laboratory execution systems
  • Collaborated with the Product Owners to establish and communicate the strategic vision for the product and to ensure the product backlog was groomed as needed.
  • Led all Agile ceremonies including, daily scrum, sprint retrospective and sprint planning.
  • Prepared and presented bi-weekly status reports to executive stakeholders to review scope, schedule, budget, issues and risks.
  • Coordinated onboarding and of new resources

Confidential, Nashville, TN

Owner Founder

Responsibilities:

  • Continually lead efforts to boost a loyal customer base and maximize profits.

Confidential, Raleigh, NC

Senior Program Project Manager

Responsibilities:

  • Coached and mentored a project team and stakeholders in Agile practices.
  • Led in release planning, sprint planning, sprint reviews, and retrospectives.
  • Cost-effectively managed a $6-million project budget, as well as 7 associated workstreams.
  • Drove project execution via daily scrums and working with teams to resolve critical challenges.

Confidential, Tallahassee, FL

PMO Manager

Responsibilities:

  • Comprehensively drafted processes for change, issues, and risk management.
  • Onboarded, mentored, and directed key tasks of the Project Manager during initiation.

Confidential, New Orleans, LA

Senior Project Manager

Responsibilities:

  • Continually worked with teams to identify, analyze, evaluate, and manage project risks, including successfully managing risks and contingencies and tracking risks in Project Web App.
  • Led enterprise risk, legal, and Spend Management Systems project with a $1.2-million budget.
  • Directed 6 data integrations including data which fell under HIPPA guidelines with both internal and external applications requiring significant collaboration between multidisciplinary technical teams that had not previously worked together.

Confidential, Stevens Point, WI

Senior Project Manager

Responsibilities:

  • Developed a change control process and created all UAT milestones and metrics.
  • Consistently ensured that committed backlog items were completed within the sprint.

Confidential, Columbus, GA

Senior Program Project Manager

Responsibilities:

  • Led successful Agile / Scrum sprint planning sessions and review to align with business goals.
  • Conducted project-specific status updates, developed status reports, and led status meetings.
  • Expertly implemented Content Management System (Sitecore) and enhanced a web enrollment system, including performance and key application improvements involving PHI data.
  • Coordinated for the Content Management Systems and directed documentation updates and associated with the web enrollment system updates.

Confidential, Tampa, FL

Senior Technical Project Manager

Responsibilities:

  • Managed top vendors while overseeing onshore development and quality assurance.
  • Consistently ensured team adhere to SOA strategy via development of reusable service layers.

Confidential, Chattanooga, TN

Senior Project Manager

Responsibilities:

  • Expertly analyzed and documented core issues, risks, and scope changes.
  • Obtained vendor remediation plans associated with transition to ICD-10.

Confidential, Hermitage, TN

Senior Program Project Manager

Responsibilities:

  • Led Agile / Scrum “standups” and sprint planning sessions.
  • Handled all aspects of project management and deliverables in full SDLC.
  • Cost-consciously managed program’s financials, including budgeting and forecasting.

Confidential, Alpharetta, GA

Senior Program Manager

Responsibilities:

  • Project-managed the distribution and implementation of HP’s asset management suite.
  • Skillfully led the implementation of an enterprise-wide software asset management project.

Confidential, Alpharetta, GA

Project Manager

Responsibilities:

  • Effectively managed an SSO project for commissions applications.
  • Led resourceful review and approval of technical and functional deliverables.
  • Collaborated with clients to understand integration of new data elements / data sources.

Confidential, Norcross, GA

Senior Consultant

Responsibilities:

  • Led sessions with Development Teams to understand all client requirements.
  • Successfully managed the $1+ million project while overseeing a 20+ member team.

Confidential, Atlanta, GA

Program Project Manager

Responsibilities:

  • Led full lifecycle management of projects per Agile guidelines.
  • Promoted ongoing risk management within an SOA / SDLC environment.

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