SUMMARY:

• Accomplished analyst, offering expert analytical skills with extensive enterprise content management experience, and a history of delivering significant business process and bottom line improvements within document management.

TECHNICAL SKILLS:

Software/Operating System/Servers: Documentum 3.x 6.5 Windows Server 2000, 2003 & 2008 Documentum TaskSpace Unix Captiva InputAccel 6.0/6.5 Suite Nuix Databases FileNet SQL Doculink Oracle FME Migration DB2

Programming Languages: DQL/API SQL

WORK EXPERIENCE:

Sr. EMC Business Analyst

Confidential

Responsibilities:

• Lead business analyst on a large document migration project for five business units spanning four countries. I managed a team of coders that assessed, coded and migrated 2.4 million documents from file shares, SharePoint and public exchange folders utilizing eDiscovery software
• Gathered requirements from users across the enterprise, liaised with the development team and completed the implementation within 6 months. Identified process and system gaps and developed potential solutions during testing. I was responsible for documenting all business and functional requirements. I served as SME on all document classification and attributes to ensure quality data.
• Lead a team of document controllers to create business rules for automatic classification and migration of documents from SharePoint and file shares using Nuix software. Worked with a migration team to migrate over 1 million documents from FileNet to Documentum

Systems Analyst IV

Confidential

Responsibilities:

• I administered a Documentum 6.5 and Captiva 6.5 content management solution. My duties included reviewing design documents from vendors. I performed all requirements clarification for DDI vendor.
• I was the liaison between business and vendor technical team. I was responsible for support, implementations and upgrades of the EMC software suite, which included Documentum 6.5 and Captiva 6.5. I was responsible for providing user support to 3000 users.

ECM Portfolio Manager

Confidential, Austin, Texas

Responsibilities:

• I lead a team of 2 Captiva developers, 2 Documentum developers and a Documentum Architect to implement a scanning and enterprise content management system for the State of Confidential - Child Support Division.
• My team worked with the PMO office, business owners and the continuity assurance vendor to provide an enterprise content management system for the Child Support Division to allow their case file conversion vendor to ingest 1.3 million case files.
• 75 plus offices statewide are also scanning, indexing and importing using our Captiva and Documentum solution. I was responsible for success at all levels, requirements clarification, design, development, testing and implementation.

Senior Systems Engineer

Confidential

Responsibilities:

• I was lead on the installation and configuration of the Documentum 6.5 environment, which included the Business Process Suite, CenterStage and Composer. I completed forms and business process development using Forms Builder 6.5 and Process Builder 6.5. I completed the CenterStage installation, configuration and development.
• I completed requirements gathering for forms development and business process implementation. I created TaskSpace applications using Documentum Composer. Worked with EMC to ensure product bugs and requested enhancements were completed.
• Created project plans and acted as Project Manager for installation, configuration, and development and testing of Documentum application suite. I was responsible for team members on Documentum 6.5 environment. I tested web pages and Adobe LiveCycle forms for 508 accessibility.

Sr Technical Analyst

Confidential, Austin, TX

Responsibilities:

• I was solely responsible for eRoom Administration and Documentum Administration for a large - scale implementation of eRoom. I maintained, upgraded and configured two eRoom servers.
• I created any customizations necessary to meet the project needs. I was responsible for all requirements gathering and business analysis for new projects utilizing eRoom as a content management and workflow system. Provided support to 1000+ users, both internal and external vendors according to the SLA. I created manuals, both hard copy and online materials. Conducted personalized, online and classroom setting for each new project.

Business Analyst

Confidential, Houston, TX

Responsibilities:

• I was the Project Manager for several Documentum environment upgrades and migrations. I provided System Administration for Documentum System.
• I was responsible for user support for the Houston campus in accordance with the Service Level Agreement. Created and updated existing technical documentation and user manuals. I conducted personalized for Documentum environment.

Principal Automation Analyst

Confidential, Houston, TX

Responsibilities:

• I was responsible for daily server maintenance on NT 3.51 and NT 4.0 operating systems. I provided system administration and technical support for a Documentum Document Management System. Created and modified Crystal Reports requested by users and clients in both 4.0 and 5.0.
• I worked directly with Project Management to facilitate support and client installs for Lotus Notes for the Houston office. Provided client installs, technical and end user support for Intranet applications. Created and updated new and existing user manuals. Trained new document control staff on the InfoWorks (Documentum based) application.