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Program Manager Resume

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Bellevue, WA

SUMMARY:

  • A motivated professional with experience in project management, purchasing, accounting, and finance. An experienced Project Manager, who thrives in fast - paced environment, is detailed oriented, and assimilates into diverse groups with ease.

TECHNICAL SKILLS:

COMPUTER & OTHER SKILLS: Proficient in MS Excel, Project, Access, and Word. Knowledgeable in Azure DevOps, SAP, Madic, and JD Edwards.

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue, WA

Program Manager

Responsibilities:

  • Created and maintained dashboards for the team.
  • Developed, maintained, and managed program requirements, plans, timeline, issues, risks and challenges.
  • Supported Managers to drive a project using Azure DevOps.

Confidential, Bellevue, WA

Program Manager

Responsibilities:

  • Develop, maintain, and manage program requirements, plans, timeline, issues, risks and challenges. Support Managers to drive a program or projects.
  • Work closely with program/process owners, stakeholders, and business partners to identify business change and drive the consensus necessary to adopt a manageable change strategy.
  • Manage programs and projects involving multiple parties/organizations with conflicting agendas and business priorities.
  • Lead cross-organization project teams towards targeted and scheduled outcomes. Engage with program/process owners, stakeholders and business partners as necessary to communicate project objectives, strategy, tactics, and ongoing progress.
  • Prepare and release Requests for Proposals (RFPs), receive, analyze, and evaluate proposals, terms and conditions, recommend vendor companies, document agreements, administer resulting contracts / POs, including PO closeout.
  • Research and identify vendors for Purchase Requisitions using supplier contacts, past orders, Internet research, and recommendations from Procurement team.
  • Ensure and maintain compliance with procurement policies and procedures, Supplier Security & Private Assurance (SSPA) and General Data Protection Regulation (GDPR).
  • Communicate with stakeholders to answer questions regarding buying policies like Purchasing Authority Policy for invoicing, Procurement Policy and Supplier Contracting policy.
  • Negotiate modifications to contracts, develop positive working relationships, and interface with suppliers via phone, email, or personal visits, as required.

Confidential, Bellevue, WA

Project Manager

Responsibilities:

  • Managed entire procurement pipeline on the team, including requesting quotes, creating requests for Purchase Orders, tracking orders as well as managing the team inventory when equipment arrives.
  • Managed the logistics of the team, including coordinating the shipment of items internally and externally to the company.
  • Collaborated with TPM's and Legal team on managing legal contracts. Partnering with TPM's to help manage budget tracking.
  • Partnering with TPM's to manage all of the communication pipelines internal and external to the team.
  • Managed inventory of parts that are utilized by the team and improving upon the current inventory system.

Confidential, Bellevue, WA

Business Operations PM

Responsibilities:

  • Worked within the Program Administrative Office (PAO) on a client site. Manage contract administration processes, as well as interact with external and internal team members. Possess strong interpersonal communication and organizational skills, as well as possess the ability to function well under pressure with tight deadlines. Ability to self-direct and problem solve with a minimal amount of information.
  • Coordinated, managed, and strived to improve processes, systems and tools while supporting project delivery within overall program guidelines.
  • Created/changed purchase requisitions; initiate project setup in tools/systems; perform contract preparation and execution; aid in project audit support; carryout financial project closeout; track and report status of funding documents, contract approvals and purchase orders
  • Processed new vendor applications internationally; provide contract and PO reports as needed; possess the ability to learn and train on system tools, processes and systems simultaneously.
  • Supported process gap analysis, process improvement and process implementation. Work collaboratively in a team environment to ensure outstanding product. Uphold the policies, practices and confidentiality of client programs.
  • Bounty program, security conference sponsorship supporting activities, EcoStrat related project management.
  • Managed business/procurement operations for Microsoft's Online Services Bounty Programs; IE/Edge/Spartan, Azure and Mitigation Bypass Bounty Programs.
  • Responsible for working with participants/suppliers to ensure all appropriate tax documentation has been received.
  • Managed the entire business operations process end-to-end for all C+E Engineering Bounty programs

Confidential, Redmond, WA

Incentives Project Manager

Responsibilities:

  • Prepared monthly staffing matrices compiled by cross-functional teams; collect and organize completed reports and organize them in an efficient and timely manner.
  • Compiled and analyzed employment information to ensure accuracy for reporting purposes.
  • Built Monthly/Quarterly Incentives PPT presentations using cross-functional data (Ops/HR/Security/Finance/Site Selection/Tax team) to be shared with executives and project teams during monthly and quarterly reviews.
  • Created auto email reminders for Ops/HR/Security/Finance and all other applicable stakeholders for quarterly information collection.
  • Assisted with internal coordination of communication, maintain state and county Excel workbooks/Project schedules, and maintain the related SharePoint site.
  • Prepared the accumulation of collected data into reports to be submitted to the counterparty of each agreement on quarterly/semi-annually/annually basis.
  • Created and maintained a Project schedule with deadlines and strictly adhere to documented timelines.
  • Helped the DCS Portfolio Management Team gather, analyze, and maintain contractual obligations as they relate to the various Microsoft datacenter locations.
  • Solicited and organized a variety of economic development related data, metrics and attributes related to staffing/capex at specific locations, wage and payroll thresholds, tax data, and risk factors.

Confidential, Issaquah, WA

Assistant Accountant

Responsibilities:

  • Manages the maintenance of Sales Orders and revenue recognition. Verifies customers have been properly invoiced and collaborates with IT for various SAP reconciliation and maintenance issues.
  • Provides quick turnaround for ad-hoc reporting and queries. Maintains organized and accurate transactional log of work performed in the past. Provides detailed feedback and follow-up.
  • Created requisitions, PO’s, Goods Receipts, and expedited SAP material requests.
  • Interacts with IT in order to streamline processing schedule and SAP workflow standards. Beats order processing deadline by 30%.
  • Improved Collection teams efficiency by verifying all required documents were accurate prior to invoicing. Ensured collection of retention by streamlining process.
  • Trained Sales, Operations, and Project Coordinators in regards to the proper methods for Engineering Change submissions.
  • Developed and implemented process for Service Agreement closure and customer change of scope.
  • Increases Project Manager’s efficiency by expediting requests for billing status, schedule of values, and project costs. Provides dependable and consistent support.
  • Proactively coordinates with Sales to improve accuracy of new orders package previous to submission. Effectively manages order processing queue to identify any missing documents.
  • Improves efficiency by Operations on how to properly cancel Service Agreement contracts, ensures timely and accurate financial reporting status.
  • Interacts with customers to streamline billing by ensuring all required documents are in order: certified payroll, insurance, purchase order, etc.

Confidential, Issaquah, WA

Associate Accountant

Responsibilities:

  • Compiled statistics and report out package on payables of $1.2 million per week. Collaborated with Controller to ensure effective cash flow management.
  • Managed e-procurement website including updating documents, monthly reporting, maintaining links and improving overall appearance.
  • Initiated, designed and assisted with the implementation of e-procurement system for online generated orders, spending, and open orders reporting.
  • Improved inventory count accuracy by coordinating reconciliation with purchasing and warehouse.
  • Designed and configured e-procurement system for indirect materials ordering system to streamline order volume and capture cost savings for better negotiated contract. Saved $450K in 5 years.
  • Successfully trained all logistics buyers on use of SAP system and the direct and indirect material purchase order processes. Established procedures for receiving goods into SAP system, which increased accuracy and reduced order fulfillment time by 30%.
  • Investigated discrepancies in invoices, which generated savings of over $125K.
  • Produced real-time reporting tools for the finance department, which identified problem areas and automated manual processes, reducing the time needed for month-end book close.
  • Interacted with suppliers to resolve inventory, return and payment problems to prevent overpayment of $45K a year.
  • Interacted with IT by Auditing and maintained orders and spending reports in e-procurement database for accuracy, resulting in a cost saving over $180K.Interfaced with logistics, warehouse, and transportation personnel to reconcile inventory/shipment problems. Ensured issue-free transition when a new supplier was selected.

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