Objective

I am a devoted and result oriented professional with six plus years of Software Development Industry experience in Business Analysis and Design. I have excellent analytical and diversified experience and knowledge of Software Development Life Cycle SDLC , Iterative Software Development Life Process, Waterfall Software Development Life Cycle Process, Agile Software Development Life Process, and Software Testing Life Cycle STLC .

QUALIFICATIONS

• Team player, energetic, result-oriented, fast learner, excellent communicator with strong research capabilities.
• Industrialized training materials and trained end users on existing and newly developed applications.
• Efficient in implementing BA Process, establish standards, procedures, and methodologies.
• Experienced in designing Test Strategies, User Test Cases, and conducting User Acceptance Testing UAT .
• Developed Test Plans, Test Cases, and Test Scripts.
• Solid understanding of Software Development Life Cycle SDLC , Quality Assurance Life Cycle QALC , and diverse types of methodologies such as Agile, Iterative Waterfall.
• Sound knowledge and experience in developing documents like Vision, Software Requirements Specification, Requirements Management Plan, Technical Requirements Document, and Supplementary Requirements Documents.
• Developed training materials and trained end users on newly developed and existing applications.
• Experienced with Object Oriented Analysis and Design OOAD using UML.
• Knowledge in Business Process Modeling BPM using Business Process Modeling Notation BPMN
• Sound knowledge and experience in developing user workflow processes for CMS panels
• Experienced in working with various departmental teams, developing interactive relationships with business and IT colleagues, having a thorough understanding of needs, and perspectives of both the business users and the technical team.
• Strong presentation skills and ability to tailor presentations toward different functional areas of business.
• Well-versed in creating Wireframes and using Excel and Visio for Screen Mock Ups.
• Analysis on EMR database while simultaneously following HIPAA
• Successful in translating business requirements and user requirements and user expectations into detailed specifications employing Unified Modeling Language UML , drawing UML diagrams, Activity Diagrams, and State Diagrams.
• Acknowledged in learning and mastering new technology with convenience equally successful in both team and self-directed settings and proficient in a range of computer systems, languages, tools and environments.
• Hands on experience and sound knowledge in the Customer Relationship Management CRM systems.
• Extensive experience in creating and documenting Business Requirements and System Functional Specifications including use cases.
• Result oriented Joint Application Development JAD facilitator and meetings coordinator with excellent communication and interpersonal skills.
• Strong analytical and problem solving skills, excellent planning and multi-tasking abilities, with proven experience in utilizing people and process knowledge to help enterprises make critical decisions.

TECHNICAL SKILLS

• Methodology: SDLC, JAD, Iterative, RUP, Agile Scrum
• Databases: SQL Server 2008, MySQL Server, Oracle Enterprise Manager, MS Access
• Operating System: Windows NT/2000/XP/Vista/7, MAC OS, Linux, UNIX
• Languages: JAVA, VBScript, Visual Basic, SQL, XML, ASP, ASP.NET
• Management Tools: HP Quality Center, Rational Requisite Pro, Bugzilla, FogBugz, Borland Star Team
• MS Office/SharePoint/Project
• Modeling Tools: MS Visio, Enterprise Architect, DriodDia
• Testing Tools: HP Quality Center/Test Director, HP Quick Test Professional

IT Experience

Confidential

Business Analyst September 2011 Present

• Met with business users to define functional business requirements.
• Performed in-depth analysis of the system's organizational structure, services and processes.
• Participated in Team Review Meetings and Agile/Scrum Meetings for Project updates
• Assisted in Risk Analysis and authored a Risk Management Plan.
• Responsible to liaison between technical and business teams for meeting client requirements such as documenting errors and incorporating software enhancements, on a scheduled basis.
• Met project milestone dates for Technical Use Cases and Test Script completion dates for Phase releases.
• Developed and Documented Use Cases for the intended system.
• Assisted in creating the Work Breakdown Structure WBS based on the information the project manager provided involved in creating the Project Management Plan using MS Project.
• Authored project documents such as Vision Document, Requirements Management Plan and Project Documentation.
• Defined and documented business requirements.
• Provided feedback to the development team to facilitate modifications necessary before the final rollouts.
• Involved in creation of training manuals and in delivering user training.
• Analyzed and reviewed various low-level and high-level requirement documents such as Technical Requirement Documents TRD , Use Cases, Design Documents DD , Application Design Documents ADD , and Process Flow Diagrams.
• Collaborated with testers to guarantee requirements are met for any system modifications and/or adjustments
• Developed workflow process and user workflow process for CMS Panel for user friendly environment
• Attended and contributed to daily Status Meetings, weekly Release Meetings, and Defect Review Meetings.
• Analyzed and reviewed Defect Logs to define path of resolution.
• Performed Gap Analysis procedure by analyzing current state and desired state.
• Updated Borland StarTeam to submit Change Requests to Configuration Management Team.
• Compiled, documented, and updated all work to current date in Fogbugz and MWAPP Drive.
• Compliant and liaison between Developer and QA team
• Performed Usability Testing on GUI for cosmetic and compatibility issues.
• Developed, reviewed, and prepped User Test Cases based on low-level positive and negative testing.
• Executed UAT by meeting with SMEs and various Users.
• .

Environment: Windows, UNIX, XML, SQL Server, MS .NET Framework 4.0/4.5, Fogbugz, Borland Star Team, MS Office, MS Visio, MS Project, Agile Scrum, Iterative

Confidential

BI Analysis Specialist

• Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback.
• Supported IT unit creating functional specification documents for the design, development and implementation of strategic projects.
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders.
• Interviewed functional area users to collect functional requirement and business process information and facilitate meeting sessions with the Subject Matter Experts SMEs from various business areas.
• Facilitated User Acceptance Testing UAT and test strategies with developers and testers and performed manual front-end testing to check all functionalities of different modules.
• Prepared test cases for User Acceptance Tests UAT and designed test plans for system integration testing phase.
• Evaluated Rational Unified Process workflows and designed more efficient, accurate and productive process providing a disciplined approach assigning tasks and responsibilities within a development organization.
• Major involvement in requirements elicitation, documentation and management process.
• Worked closely with stakeholders to define Electronic Health Care EHC transactions and storage following HIPAA compliance.
• Responsible for creating Vision, Use-case specification, Software Requirement Specification SRS , Use case realization and Supplementary specification documents.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application and managed them using Rational Requisite Pro.
• Involved in the Customer Relationship CRM platform to progress payment/transaction methods
• Assisted with QA/Testing to convert Use case to test case.
• l Assisted in creating Software Development Plan SDP , Glossary and Iteration Plan.
• l Identified Functional and Non-Functional requirements, Created Process Work flows and final Design.
• l Conducted JAD/RAD sessions with the stakeholder, which included business presentations.
• l Extensive contribution in developing Use-case, Class, Sequence, Object, Collaboration and State diagrams.
• l Involved in risk identification, documentation, mitigation and creating Risk Management Plan.
• l Created Traceability matrix and assisted in creating the Work Breakdown Structure WBS
• l Created Project management plans for managing on time delivery using MS Project along with writing test cases, unit and systems integration test plans.
• l Involved in creating Test Cases and verifying and validating the test results requirements.
• l Developed maintained Test Matrix to keep track of testing.
• l Participated in weekly team and task meeting.

Environment: Windows, Oracle, SQL, Oracle Enterprise Manager, ASP, IBM RUP, Rational Requisite Pro, Enterprise Architect, MS Office, MS Visio, Iterative RUP

Confidential

Manual Tester

• l Tested the application through Manual Testing, Smoke Testing, Functional Testing, Regression Testing, Automation Testing, End-to-End Testing, and Back-End testing. Analyzed and followed all Procedures for Requirement Analysis, Planning, Designing, Development, and Testing.
• l Reviewed Test Plan and other supporting documents to establish framework for Manual Testing and Automation Testing.
• l Developed Test Cases and Defect Logs in HP Quality Center QC .
• l Managed the Test Cases and mapped to the requirements, ensuring proper test coverage.
• l Managed multiple projects using QC to access various test cases, test scripts, test results and defects for all phases of testing process.
• l Executed Test Cases, analyzed the results, and prepared for the Defect Life Cycle.
• l Used Object Repository, Object Identification, Set the Environment variables, Output value, Synchronization Points, Parameterizations, Checkpoints, etc. in HP Quick Test Professional QTP .
• l Executed the automated QTP's same test scripts in three different environments.
• l Worked closely with Database Management team for data verification and validation.
• l Performed Back-End Testing on Oracle Database by writing and running SQL Queries.
• l Created feeder and control files for data extraction and ETL processes.
• l Used SQL Loader for bulk extracting of data.
• l Tested Data Extract, Transform, and Load ETL to ensure data and structure integrity.

Environment: Windows, Linux, MySQL, ASP, HP Quality Center, HP Quick Test Professional, MS Office, Iterative