SUMMARY:

• 7.8 years’ experience in Pega PRPC development and testing.
• Responsible for implementing technical solutions on Pega 7.X, Pega 8.x.
• Analyze, design and support implementation of business specific Pega solutions and/or frameworks.
• Experience in working on Case Management. Create Stages, Steps, Flows (Process, Screen and Local Actions), Data Propagation, Case Locking, Parent and Child cases etc…
• Mentor team members, assign tasks to team, perform code reviews, and follow best practices.
• Ability to create reusable components that can be leveraged across the enterprise for providing top - notch customer experience.
• Experience on implementing PEGA integration services using REST, SOAP, SQL etc.
• Work experience in agile methodology, Jira tool and ADO.
• 10 years of experience as Siebel Developer and OEDQ.
• Gather requirements from Client, Design class structure, Design & develop Case management, Design & develop Flows/processes, Prepare technical design document, Task management among team.
• Work on Pega rules like, Create/Update Flows (according to business requirement), Case Management, Flows, Flow Actions, Activities, Data pages, Data Transforms, Decision Tables, User Interface, Data tables and its mapping, Report Definitions, SLA.
• Work on Pega application administration activities like Ruleset management, create RAP, and deploy RAPs in other environments.
• Perform regular review of code and design.
• Strictly follow SCRUM methodology.
• Analyze, design, build existing functions/modules/applications into FaaS model, a model designed to convert existing huge applications into simple light and lean architecture.
• Identify the data sync issues between Pega and ICMS. ICMS is DB schema where all the case data is stored in MOJ designed schema, it stands for Integrated Case Management System. The schema was prepared in the view to support data from multiple legacy system like Najiz, Tameez and Inhaat Portals. ICMS is central DB for the entire MOJ data after migration of all courts data.
• Update the flows so that new cases will not have data sync issues
• Create utilities to update inflight cases and closed cases, if necessary
• Talk to and co-ordinate with client BA for clarifications, issues and requirements for enhancements.
• Work on Pega application administration activities like Ruleset management, create RAP, and deploy RAPs in other environments.
• Perform regular code and design reviews.
• Analyze code and resolve production bugs.
• Analyze PDC Exceptions, Alerts, Long running queries, Most Frequently called Data pages and prepare an improvement plan.
• Working experience with Pega Robotics.
• Update & Mange jira for sprint and release management.
• Report project status to management.
• Level 3 support for GEHC change order project.
• Responsible for analyzing tickets, development and resolving the tickets.
• Responsible for analyzing new enhancements and development.
• Responsible for estimating work, prepare & update status tracker.
• Responsible for writing test cases for unit testing and regression testing.
• Performed manual testing in Validated System Environment with FDA guidelines.
• Worked on Pega7 development like creating properties, sections, flow actions, flows, declare expressions, report definitions activities and data transforms.

TECHNICAL SKILLS:

Technologies: Pega PRPC (7.x, 8.x),Jira, Rally, ADO, SQL Developer, MS SQL, Toad, REST, SOAP, KAFKA, SSO Integrations (PEGA)Oracle PIM, Oracle Enterprise Data Quality 9.0Siebel 8.0

Programming Languages: C, SQL, PL/SQL

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst & Pega Developer

Responsibilities:

• As EIM developer, prepared data mappings and run data loads for entities like Accounts, Contacts, Addresses, Assets, Opportunity and Quotes, Agreements, Service Requests, Positions, Products, Pricing, Organizations, and Industries.
• Prepared, ifb files for loading the entities and their relationships. Prepared shell files to execute the ifb files on UNIX server. Actively involved & provided solutions regarding configuration required in EAI development work.
• Functional Decomposition of Siebel E-Communications Vanilla Application.
• Decomposition done for 20 entities (approx. 60 Siebel Screens) of eCommunications like Accounts, Contacts, Agreements, Campaigns, Opportunities, Quotes, Orders, Product Administration, Pricing Administration, Siebel Administration Screens etc…
• Propose Data model changes to eTOM forum designed for MTN (if any).
• Leading configuration defect fixing and EIM team.
• Requirement gathering for enhancements as part of production support.
• Develop Siebel Inbound communications email setup and email processing.
• Extensively worked on Price loading for Attribute Adjustment of Products, Decision Tree & Operation Commercial (specific to project) loading for products.
• Review/Prepare TD and reviewing code, configuration/ifb files, defect fixes in configuration and EIM.
• Created e-scripts, browser functions on Business Components, server scripts on Application and Business Services.
• Responsible in detail Analysis and getting the solution to fulfill the business Requirements.
• Wrote Stored Procedures and executed to export the data from Siebel to Legacy Database as per the Business Requirements.
• Done Data modelling for Accounts, Address and Contacts entities extension.
• Having worked in EAI at first stage of integration like creating I.O's, I.C's etc., done data mapping using data map editor and also created external integration objects.
• Siebel Administration tasks like adding LOVs, creating positions, responsibilities, running EIM task.
• Requirement analysis and documenting TDS for business change requests.
• Extensively involved in detail Analysis and getting the solution to fulfill the business Requirements.
• Involved extensively in configuration of the Siebel Application at the UI Layer, B.O Layer, and Data Object Layer.
• Extensively involved in Design Document updates based on Siebel build.
• Positioning Product Data Hub in VMWare Architecture and developing Road map for integrating with EBS.
• Improved Product data quality with use of OEDQ standard methods, Implemented Data Cleansing, Data Matching & Merging, Data Profiling, Data Parsing. Gathering requirements and perform Fit Gap Analysis.
• Anchor Integrated Solution Architecture for the program.
• Solution Design for Product Data Master.
• Centralized Product Information management from heterogeneous systems.
• Standardized process flow for item induction and data enrichment from multiple internal and external sources