Role: Lead Business System Analyst

Responsibilities:

• Work as a Core member and collaborative leader with multiple cross-functional Scrum development teams.
• Work with Product Owners to define product roadmap, scope and work with business partners to elicit, analyze and gather business requirements.
• Perform gap analysis and process modeling UML business domain models, process models, use case models, etc. for major enhancements.
• As a functional expert, liaison between the business units, technology teams and support teams.
• Review work products created by my team of analysts in digital space.
• Advocating continuous improvement, conceptualize and pilot new processes/practices that improves code quality and faster delivery of the work product.
• As a functional expert/SME, liaison with other enterprise/upstream/downstream application teams during the solution scoping phase to help them perform appropriate impact analysis, sizing and budgeting of newer initiatives.
• Testing the working product for its accuracy and completeness.
• Represent the interest of Product Management and End Users in product development, helping shape the look feel and user flow of the software.
• Product backlog management and prioritization.

Significant Achievements:

• Successfully tailored the Scrum practices to teams need resulting in improved efficiency and more accurate reporting.
• Introduced the concept of DOJO sessions that gets its feed from team retrospective sessions. And these DOJO sessions helps the team to understand and pilot new concepts/development practices.
• Rectified the estimation techniques and made these sessions more effective and accurate.
• Rectified Business and IT engagement model made it more collaborative .

Role: Lead Business System Analyst

Responsibilities:

• Work as a Core member, Agile Coach and collaborative leader with multiple cross-functional Scrum development teams.
• Define product roadmap, scope and work with business partners to elicit, analyze and gather business requirements.
• Perform gap analysis and process modeling UML business domain models, process models, use case models, etc for major enhancements.
• Solutioned major enhancements created Solution Requirements and Business Alignment Documents ranging from complex billing functionalities to SOA/Web Service solutions.
• As a functional expert, liaison between the business units, technology teams and support teams.
• Advocating continuous improvement, conceptualize and pilot new processes/practices that improves code quality and faster delivery of the work product.
• As a functional expert/SME, liaison with other enterprise/upstream/down stream application teams during the solution scoping phase to help them perform appropriate impact analysis, sizing and budgeting of newer initiatives.
• Testing the working product for its accuracy and completeness.
• Represent the interest of Product Management and End Users in product development, helping shape the look feel and user flow of the software.
• As Agile Coach, implement latest scrum/lean techniques to improve team efficiency and effectiveness, track/manage/report various project metrics used in iteration planning.
• Perform release/iteration planning, conduct retrospective sessions challenging current practices and enforcing continuous improvement.
• Product backlog management and prioritization.
• Manage business partners and vender relationships.
• Manage work flow for the team of business analyst.
• Participate in CMMI level-3 review/interview/re-certification process for the client organization.

Significant Achievements:

• Suggested and implemented various lean practices and delivered zero defect production releases for more than 97 of the time.
• Successfully tailored and implemented Acceptance Test Driven Development ATDD practice.
• Enabled the team to make informed decisions by introducing the practice of capturing various metrics Velocity Chart, Cumulative Flow Diagram and Cycle Time Charts .
• Introduced the concept of Portfolio Alignment Wall PAW to visually track the status of work and track test data procurement process when multiple teams were working on the same asset/code base.
• Successfully piloted Rapid Alignment and Iterative Solution Scoping approach on an Agile line. This approach is now being formalized at Nationwide and is adopted as a standard work.

Confidential

Role: Lead Solution Analyst

Responsibilities:

• Work closely with business partners to understand and model Allied's current business process.
• Perform gap analysis between Nationwide and Allied billing system processes and define TO-BE processes.
• Collaborate with product owners to elicit and analyze the business requirements.
• Conduct Joint Application Development JAD workshops for the product owners to capture and document detailed business requirements.
• Liaison between the business units and IT teams to make sure that everyone has the common understanding of the documented requirements.
• Educate the development and quality assurance team with these requirements to help them build the product and support testing process.

Significant achievement:

• Piloted and successfully implemented clients Enterprise Solution Delivery methodology ESDm for this project. This methodology is based on industry standard IBM Rational Unified Process.

Role: Lead Business Analyst

Responsibilities:

• Interfaced with client as a Subject Matter Expert to elicit and gather business requirements.
• Support solution construction by working with IT Architects to validate the solution in the context of the proposed solution for the client.
• Developed Domain/Business object models and use case models to facilitate business review sessions.
• Present business object model to project stakeholders and facilitate gaps/inconsistency identification.
• Conduct workshops to mentor business users to make them understand the use case model, and execute review process to get a formal sign-off on various project artifacts.
• Gain agreement from the business users on project objectives, scope, risk and approach.
• Defining requirement management plan and test strategy and reviewing test plan, defect management process model and system test specifications.
• Define scope of the delivery for every build that is released to EIG.

Significant achievements:

• Contributed significantly to devise the time boxed approach to provide direction and gather requirements in the micro analysis phase of the project.
• Received award from IBM client The Economical Insurance Group recognizing efforts in successful execution of time boxed approach to scope the solution and tracking ahead of schedule.

Role: Business Analyst/Functional Lead

Responsibilities:

• Conduct workshops to elicit and gather business requirements.
• Prepare system use case and use case models to facilitate business review sessions.
• Defining Requirement management plan, test strategy and system test specifications.
• Preparing iterative project plan, Iteration plan, change/defect management process model.
• Adopt and pilot RUP methodology and Rational tools RequisitePro, XDE, ClearCase and ClearQuest for Phillip Morris.
• Establishing/Maintaining agreement between the business users and project team on the system's changing requirements.
• Offshore co-ordination to address various project issues.
• Responsible for executing build and release process.

Significant achievement:

• Received 'IBM Client Satisfaction' and 'Bravo' award recognizing excellence in designing and solutioning first of its kind relative product analysis software for Philip Morris International in Switzerland.