SUMMARY

• 8+ years of experience in project management and implementation of a variety of projects in Banking, Finance, Insurance and E - Commerce sectors serving as an Agile Project Manager, Scrum Master, Senior Business Systems Analyst and Business Analyst
• Experienced in project management, planning, scheduling and managing dashboards, change requests, issue escalations, resolutions and mitigations
• Well versed with multitasking as an Agile Coach, Scrum Master, Project Manager as and when the need arises
• Experienced in all phases of Software Development Life Cycle (SDLC) and methodologies such as Waterfall, Agile Scrum and Scrumban
• Experience in coach and facilitate the transition of teams from waterfall to agile scrum while also acting as the scrum master
• Helped teams in understanding the importance of Release Planning and Iteration Planning
• Expert in creating specifications and developing Conceptual, Logical and Physical ER diagrams
• Extensive knowledge on RDBMS, data modeling and writing SQL queries
• Conducted feasibility studies and developed project proposals for evaluation by project sponsors
• Experienced in meeting consistent high standards of quality work, producing project deliverables and following PMBOK principles and guidelines
• Proficient in Requirements Gathering, Writing Specifications, UAT, Change Management, and Risk Management
• Experienced in documenting Project Scope, Statement of Work (SOW), Business Requirements Document (BRD), Systems Requirements Specification (SRS), Functional Specification Document (FSD)
• Experienced in Project Management tools such as Microsoft Project, HP PPM, HP ALM, Clarity PPM, TFS, HP QC
• Experienced in agile tools such as JIRA, Rally and VersionOne
• Proficient in using UML to create Activity diagrams and Sequence diagrams
• Experienced in conducting JAD (Joint Application Development) sessions, brainstorming, focus groups, interviews and requirement workshops with business for requirement elicitation
• Excellent in performing Impact Assessment, Cost-Benefit Analysis, Gap Analysis to check the compatibility of the existing system infrastructure with new Business Requirements
• Experienced playing the Scrum Master role for a software development teams that were diligently applying Scrum principles, practices, and theory
• Knowledge of agile approaches such as XP, Kanban, SAFe etc.
• Knowledge and experience with widely successful Agile techniques: User Stories, Velocity, Story Points, Backlogs, Burndown Charts, TDD, Pair Programming
• Ran various Product Development initiatives and created Product Roadmap and strategies
• High impact individual and creative thinker with strong analytical, problem solving, interpersonal, communication, and leadership skills
• Technical knowledge in webMethods, Java, J2EE and OOPS Concepts

TECHNICAL SKILLS

Project Management: MS Project, SharePoint, Visio, MS Office Suite, Rally, JIRA, VersionOne

Business Skills: Project Management, Change Management, Requirements Gathering, Impact Analysis, Data Modeling, JAD, RAD, UML, Test Cases

Programming: C Programming, Java, J2EE

Operating System: Linux/UNIX, Windows 7, Windows 8, Windows 8.1, Windows 10

Databases: Oracle DB2, MS SQL, MySQL, Access

Testing Tools: JIRA, HP QC, Load Runner, QTP, HP ALM

PROFESSIONAL EXPERIENCE

Confidential, Hartford, CT

Scrum Master

Responsibilities:

• Worked as a Waterfall Project Manager initially and then as Agile Coach and Scrum Master to help the teams transition to Agile
• Coach the teams transition from waterfall methodology to Scrum and Scrumban
• Conduct various sessions to introduce the teams to agile methodologies and Rally tool
• Organize Agile 101, user story writing and Rally training for onsite and offshore teams
• Assist the Product Owners in writing user stories, breaking them down, tagging them to features
• Explain and lead the Release Planning and Iteration Planning
• Facilitate the scrum ceremonies such as: sprint planning, daily standups, sprint review, demo and sprint retrospective
• Help the teams understand and implement concepts such as story estimation, adding individual tasks, updating their To-Do hours, iterative delivery, pair programming
• Attend Agile CoE and CoP meetings to update team progress and also to help the teams understand how different agile teams work
• Create Change Requests (CRs) for the teams and attended Change Control Board Meetings to get the CRs approved
• Create project status tracking reports and provide project status update at PMO and Enterprise level meetings
• Working closely with Business Managers, Enterprise Managers and PMO

Environment: Agile Scrum, Rally, MS Office Suite

Confidential, Hopewell, NJ

Scrum Master

Responsibilities:

• Closely worked with the stakeholders on refining the requirements to avoid scope creep
• Defined project scope and schedule while focusing on regular and timely delivery of value
• Developed and managed project charters and resource plans
• Drafted the Risk Management Plan in compliance with the COSO Enterprise Risk Management (ERM) framework
• Identified and monitored the on-boarding of the onsite and offshore resources
• Conducted project kick-off meeting and outlined the RACI matrix to the project team for corrections, updates, and timeline agreement
• Organized the project induction training and knowledge transfer process for the resources
• Assisted in team development while holding the teams accountable for their commitments
• Communicated impediments to appropriate management and facilitated resolutions
• Collaborated with peers to coordinate cross team projects and deliverables
• Facilitated and, where applicable, documented all scrum events including daily stand up meetings, sprint planning, user demos, retrospectives, and backlog grooming
• Produced and maintained artifacts (including, but not limited to, the sprint task board) to help communicate team successes, deliverables, and timeline
• Maximized scrum team productivity by mentoring the offshore team on scrum as well as suggesting/implementing process improvements
• Supported the product owner and business analyst in backlog refinement, management and maintenance
• Worked with the software development manager to plan major project milestones and release timelines
• Helped define and monitor capacity planning; develop burndown chart
• Conducted project closure with milestones achieved, lessons learned, and project team member hours’ allocation review for business sponsor and product owners
• Acted as an agile coach helping the scrum development to understand the scrum process to improve the performance and increase the team velocity
• Coordinated the development of the product backlog with the PO and the sprint backlog creation process with the development team
• Developed, executed and monitored the project's schedule cost/budget, project cash flow/invoicing, communications and risk response plans and procurement management
• Acted as servant leader in the scrum team to facilitate the needs of the development team and help in removing any impediments
• Efficiently handled all the conflicts within the scrum team and worked on different conflict resolution approaches
• Efficient in being communicative and social with development team to reduce the co-location impediments

Environment: Agile Scrum, Rally, MS Office Suite, MS Project

Confidential, Columbus, OH

Scrum Master

Responsibilities:

• Defined, established and followed the project management standards
• Lead/contributed to continued development of the project/program management capability and methodologies within the company
• Managed projects from an Agile perspective integrating members from all affected business areas into a cross-functional team to optimize feature development and delivery
• Was responsible for building a cohesive project team
• Coached, mentored and motivated the project team to high performance and accountability for the project’s successful execution
• Drove the project to completion by managing relationships and building effective and collaborative teams
• Established project objectives, roles and responsibilities for all team members
• Facilitated scrum ceremonies (backlog grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Coordinated with the team members for effective release planning to ensure successful and high quality production releases
• Facilitated the production release execution and communication
• Managed the scope by facilitating the prioritization and scheduling of each sprint iteration ensuring delivery of business value with each release
• Focused on enhancing project management process/methodology within the company
• Recommended the team to use tools that are meaningful, and efficient within the process
• Continuously assessed project risk and proactively sought immediate solutions to mitigate risk
• Developed and maintained accurate, concise and clear written documentation conveying project status, scope and schedule
• Obtained necessary internal and external stakeholder approvals
• Instructed core agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
• Facilitated continuous retrospective evaluations of the project delivery cycle seeking to gain insight from each iteration to drive process improvement
• Protected team from over-commitment, manage backlog and prioritize resolution of defects/bugs
• Responded to inquiries from project stakeholders and provide information pertaining to the status of projects
• Continuously monitored and reported progress of the project to all stakeholders
• Efficiently managed geographically distributed scrum teams by bring electronic community for maximum communication.
• Developed an efficient WaterScrumfall process to satisfy the stakeholders. Bring the best of waterfall in Scrum process.
• Responded to market changes and services required by keeping project synchronized without scope creep using project management tools like TFS

Environment: Agile Scrum, Rally, SharePoint, MS Project, MS Excel, MS Access, HP Quality Center, Windows 8, MS Office Suite, Tableau, MS SQL, IIS Web Server, TFS

Confidential, Montgomery, AL

Senior Business System Analyst/Scrum Master

Responsibilities:

• Involved in all the phases of the software development life cycle (SDLC) of the project
• Served as a liaison between Business and the IT team for proper communication of the requirements
• Walked through the technical details of the user stories with the product owners
• Involved in requirement gathering and created Business Requirements Document (BRD)
• Identified the key functional requirements for claims processing system adhering to the FDIC guidelines
• Documented business rules for the automated underwriting system to assist underwriters for decision making
• Experienced in various requirement elicitation techniques such as JAD sessions, one-on-one interviews with the stakeholders
• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
• Helped the team maintain their Sprint Burndown Chart and Release Burndown Chart and calculated the velocity of the team
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog
• Resolved impediments affecting the scrum development team by performing safety check to overcome invisible gun effect, silent writing and timeline retrospective
• Used techniques such as Classic Scrum Retrospective and Focused Conversation Principles: ORID (Objective, Reflective, Interpretive and Decisional)
• Recommended and encouraged the development team to use the improved engineering practices
• Involved in regression tests using HP QC and assisted in creating test cases for UAT
• Prioritized user stories using MoSCoW; documented and tracked user stories in Rally
• Proficient in working on end-to-end IT solutions while multitasking as a Scrum Master/ Business System Analyst
• Proficiency in GAP analysis, cost benefit analysis, risk assessment
• Assisted in mapping the extracted data from source system and load into the target system after applying required transformation
• Worked with reporting tools like COGNOS to fetch the report for the underwriters, loan officers and C level executives
• Prepared Dashboards and facilitated Monthly Program Reviews & QBRs with Executive leadership
• As a Senior Business System Analyst involved in business requirements, analysis, design, project planning & scheduling using MS Project

Environment: Agile Scrum, MS Visio, MS Access, MS Office Suite, Informatica, SQL, COGNOS, UML, Core Java, JDK 1.5, JSP, EJB, Servlets, Struts, Struts Tiles, JDBC, JavaScript, JQuery, Web Services, XML, HTML, Eclipse IDE, Oracle9i, PL/SQL, VersionOne

Confidential, Minneapolis, MN

Senior Business Analyst

Responsibilities:

• Interacted with the client for requirement gathering and requirement elicitation
• Performed current system study and AS IS analysis - produced Gap Analysis documents
• Analyzed business and functional requirement, worked closely with business and technology leads to identify appropriate data for testing and design of quality system test cases
• Facilitated brainstorming sessions to generate new ideas for the website and further moderated focus groups to improve on the existing ideas
• Developed UML Diagrams such as Use Case diagrams and sequence diagrams in MS Visio
• Created Functional Specification Document (FSD) detailing in depth project functional requirements
• Prepared a schedule and work flow following Waterfall methodology and participated in all the phases of the Software Development Life Cycle (SDLC)
• Assisted the technical architects to come up with SOA architecture for the project
• Participated in meetings with the development and QA teams to facilitate the requirements understanding process, data collection, and data analysis.
• Coordinated and prioritized outstanding defects and system requests and prepared Requirement Traceability Matrices (RTM) to track such requirements
• Facilitated and supported User Acceptance Testing (UAT) process
• Attended Root Cause Analysis meetings to identify the root cause for bugs and helped determine best use of development and testing resources for risk management
• Assessed business priorities, and advised business units on risks and Cost Benefit analysis for Change Requests
• Prepared the Change Management Plan to handle future changes and the Quality Management Plan to ensure standards and meet customer requirements
• Involved in UAT (User Acceptance Testing) and writing basic SQL queries to test the data in the database
• Conducted ETL (Extract, Transform, Load) workshops to understand the data warehouse requirements
• Used IBM’s (Business Intelligence) tool called COGNOS for creating reports

Environment: Waterfall, MS Visio, MS Project, MS Office Suite, UML, SQL, JIRA, COGNOS, Core Java, JDK 1.4, Spring MVC, Hibernate, JSP, Servlets, JNDI, JUnit, XML, XSLT, SOAP, WebSphere 5.0, SQL Server 2003, SVN, JIRA

Confidential

Business Analyst

Responsibilities:

• Interacted with the stakeholders to gather business requirements
• Interviewed SMEs, conducted JAD sessions and online surveys to get a better understanding of the gathered requirements
• Performed GAP Analysis by analyzing and creating the process flows for the AS-IS of their existing ATM architecture and came up with the process flows for the TO-BE
• Analyzed and developed BRD (Business Requirement Document) and FSD (Functional Specification Document)
• Developed use cases and obtained approval from the clients
• Used wireframes to develop the mockup screens to test the look and feel of the front end
• Created UML diagrams such as Use Case Diagrams, Activity Diagrams, Sequence Diagrams for better understanding of the system
• Assisted in the client side validation and server side validation on the given data
• Supervised the User Acceptance Testing (UAT)
• Performed regression testing extensively using HP QC

Environment: MS Visio, MS Project, MS Office Suite, UML, Windows XP, HP QC, JIRA

Confidential

Senior Systems Engineer

Responsibilities:

• Used WmMonitor to monitor, analyze and resubmit the errored documents
• Used Insert and Update Notifications on the Database tables to invoke the Integration Services
• Created services to integrate with XML based applications using webMethods Developer
• Involved in trouble shooting and problem solving of the Integrations
• Used the Publish/Subscribe model for the integrations
• Involved in configuring the webMethods Broker, adapters and migrating integrations from one environment to another
• Used JDBC and JMS Adapters and creating adapter notifications and adapter services
• Set up clustered environments and Reverse Invoke servers in DMZ and internal application servers
• Worked on networking protocols like TCP/IP, SMTP, HTTP, FTP, SOAP and AS2
• Training the onsite and offshore team members on webMethods administration
• Provided RCA for critical business issues
• Involved in planning and coordination with onsite during migrations and maintenance activities

Environment: webMethods Integration Server 6.1, webMethods Developer 6.1, webMethods Trading Networks 6.1