SUMMARY:

• IT Professional with over 26 years of experience in the Airline Industry, mainly spent with Confidential .
• Experienced results orientated Senior Project Manager of 12 years and a Certified Scrum Master well - versed in all aspects of Waterfall and Agile project management and development from inception to completion. 6 years of experience with Agile methodology. Recently acquired skills using Java Script in building websites.
• Received Scrum Master, 2015. Excels in defining project scope and schedule, motivating Agile project teams, managing several concurrent projects in a fast-paced environment crossing multiple business divisions, and allocating resources/leveling.

TECHNICAL SKILLS:

Network: Cisco Router troubleshooting, wiring/cat 5/6 troubleshooting, Voice/data troubleshooting, Network saturation resolution, Wireless access point installation

Servers/Databases: Procure user CALS, Create requests for Servers, Web Services, Deploy Infrastructure, Apache Server, TC ServerSoftware/Systems: Microsoft Project, Powerpoint, Visio, Access, Excel, Word, DOS, Java Script, ASP, CSS, Expert SharePoint; Create Lists, Forms, Process Flow, Paradox, Cognos, Citrix, Visual Basic, Java, HTML5, Oracle, Extract Transform and Load (ETL) knowledge, Loan Point of Sale Systems, Great Plains Accounting System, Call Tracking Software, POTS (Plain old Telephone Systems), Sabre Reservations, Flight Operations Systems, Csapi, Sabre, SME and PM for GatePlan, GateManager, StaffPlan, StaffManager, StaffAdmin, SITA; Bag TracingSystems(Sabre) Bag Scanning, World TracerSalesforce (Online courses)

Project Management software: Rally, TFS, System Admin for Jira, Confluence, Jira Service Desk. Planview, Service Now, Dash (for Managing Change requests and deploying software)

Develop and Deploy Software systems: Stash, Jenkins, QA (Quality Center)

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager

Responsibilities:

• Created BackOffice Website, Site Admin for Jira Service Desk, Confluence and Jira, created process flows for new encryption technology, Managed business relationships with Data Center, Payroll Company and office space company. Created and implemented schedules.

Confidential

Senior Project Manager, Scrum Master

Responsibilities:

• Successfully initiated, planned, executed and closed a command center project for support of integrating two pilot crew systems.

Confidential

Agile Scrum Master

Responsibilities:

• Delivered Java based Sox compliance software and managed Cobol Database migrations
• Scrum Master Development and QA Team
• Resolved Roadblocks
• Scheduled and ran Agile ceremonies
• Created working agreement with Team
• Presented iteration retros to Director and Sr. Management with Team
• Motivated team to increase velocity from 10 points to 20 points velocity per sprint
• Migrated Cobol mainframe jobs using CA-7 scheduling and triggers
• Implemented and facilitated 12 day inception
• Obtained estimates from other systems
• Managed a new Enterprise Vendor Support cutover with transition to stability period
• Planned Roadmaps (for retiring mainframe and building out Java software using REST API’s)
• Coordinated Integration testing with main PMO and other systems and QMO
• Created Change Management requests for deploying newly created software branches to the repository and worked with Deployment Management to migrate new code to production
• Deployed in Production Java product 8 months ahead of schedule
• Monitored code coverage via Jenkins
• Submitted weekly team s
• Worked with Business owners to ensure SOX compliance and DOT reporting
• Coordinated with Business owners of Data Warehouse to resolve issues with reporting
• Create and Manage requests via DASH for Apache and TC Server implementation

Confidential

Sr. Project Manager

Responsibilities:

• Implemented Software and development for EDW Data Warehouse
• Managed a large Data warehouse project that included multiple scrum teams
• Mentored the Business Analyst in user stories
• Mentored Teams on Agile Methodologies
• Assisted the PMO leader in Agile implementation
• Collaborated with leadership on dashboard creation in Share Point and Team Foundation Server
• Assisted the PMO Director in the PMBok implementation corporate wide
• Governed projects using newly defined SDLC combing both PMBok and Agile
• Implemented a communication process for project approval and status updates across multiple business units
• Work closely with the Development Managers on Demand and Budget management for resource leveling

Confidential

Project Manager-SDLC/Agile

Responsibilities:

• Drafted action plans and led meetings with department executives to review project status and proposed changes
• Delivered status reports to stakeholders for budgeting and planning purposes. Collaborated with cross-functional teams to draft project schedules and plans
• Developed slideshows and other forms of media to present project progress to the executive team. Translated Business Requirements into valuable User Stories
• Developed product troubleshooting and guides
• 300K Project to replace End of Life printers
• Project Manager (Scrum Master) of team consisting of Developer/Product owner, Stakeholders
• Team planned iterations and Product Owner groomed backlog
• Stand up meetings daily, iteration reviews bi-weekly
• Posted KPI’s to dashboard for project to be visible and accountable
• 500K project
• System wide printer upgrade for Aircraft Mechanics all locations
• Performed PM duties as above
• Wrote vision and roadmap documents with the PO
• Managed Developers to Re-write VB6 code to HTML and include enhancements
• Worked with the Business Analyst to write user stories
• Worked with the Network teams to relocate program off of current server to Enterprise server
• Project over 2 months ahead of schedule
• Most of project done remotely as team was in Tulsa-used Lync as a communication tool
• Utilized Agile Process (Rally) Architect, Developer, QA, Product Owner
• Managed a team of programmers to resolve code issues
• Collaborated with Field users continuous testing and usability
• Used Agile Process (Rally)
• SME for Maintenance Base closure and move to new Base
• Resolved Router and bandwidth issues
• Reversed charges for un-utilized equipment
• Obtain Funding for a 2M project with a 400k/5 yr ROI
• Managed budget
• Manage meetings and follow up tasks
• Resolve Architectural challenges
• Reviewed of Requirements/Communication, Architectural document
• Reviewed Business Rules (Boolean logic)
• Managed development of automatic batch files (SQL uploads)
• Coordinate meetings with Airport Management personnel and the end users
• Worked with to develop documents
• Set up help desk
• Upgrade, implement and support Gate Plan, GateManager, Staff Plan, Gse Plan
• Reduced calls to Sabre Help desk by 40 percent
• Repaired Paradox files
• Tracked Maintenance budgets
• Oversaw ground handling contract that included Baggage Service, Unaccompanied Minors, wheelchairs, oxygen, pets and Managed Skycaps

Confidential

Reservations Agent / Trainer

Responsibilities:

• Motivated sales agents to sell and facilitated OneWorld Baggage
• Handled sales callsCATION AND