Summary:

7.5 years of extensive experience as a Business Analyst and QA, with strong experience in Health Care domain. Highly skilled in coordinating with business and IT across all phases of software development life cycle. Self motivated and can work independently or in a team. Possesses the ability to learn and adapt to new technologies within a very short span of time. Offer invaluable experiences in test cases creation, execution, defects management and working closely with business users during UAT to make sure a quality product is delivered all the time.

• Over 7 years of business analysis and software testing experience in the IT industry.
• Solid understanding of business process flows.
• Excellent understanding of health insurance concepts and long term care insurance.
• Experience in working with QA teams, while interacting with business users and gathering user's requirements to develop necessary test plans, Test Cases and Test scripts.
• Extensive experience in gathering Business and Functional Requirements and preparing Training manuals.
• Excellent Business writing skills in creating Business Requirement Documents BRD , Use Case Specifications, Functional Specifications and System Requirement Specifications.
• Proficient in soliciting client requirements through walkthroughs and existing system documentation.
• Strong communication and writing skills.
• Extensively involved in manual testing of web based applications.
• Experience in automation of test scripts using Selenium.
• Knowledge of core java concepts.
• Solid understanding of SDLC methodologies
• Experience working in Agile methodology
• Good exposure to Software Testing Life Cycle STLC and Defect Life cycle
• Experience in estimation, test strategy and test plan creation.
• Experience in managing testing activities and deliverables of the QA team.
• Experience in team management Task Allocation and coordination
• Experience in metrics analysis of different project releases.
• Good experience in managing defect life cycle and coordinating with different groups to resolve them.
• Experience in environment set up activities and test data creation.
• Experience in design, development and execution of test cases.
• Good Experience in test management tools such as Quality Center, Rational Clear Quest and Jira.
• Knowledge of basic UNIX commands.
• Solid understanding of SQL concepts.
• Skilled in understanding Software Requirement Specifications and identifying all possible scenarios for testing.
• Adequate experience in coordinating testing activities with the Development team.
• Good experience in cross browser testing.
• Strong experience in conducting User Acceptance Testing UAT and documentation of Test Cases.
• Skilled in identifying scenarios for Risk Based and exploratory testing.
• Excellent experience with different Black Box testing techniques that include Functional, System, Regression, End to End and Acceptance testing.
• Extensive experience in developing Use Cases, conducting Gap Analysis and Impact Analysis, and Risk Analysis.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix RTM which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Team player with good communication and interpersonal skills.

PROFESSIONAL PROJECTS:

Confidential

Role: Business Analyst

Project Description: The project dealt with migrating the Power Builder screens into a web platform which would open the door for greater user interface, integration of cross department design efforts and a scalable architecture that can be more easily changed to meet the business needs moving forward.

Responsibilities:

• Involved in Requirements Gathering sessions with SMEs and business architects to understand requirements in terms of business.
• Played a major role in collecting, documenting and managing business requirements.
• Actively worked on business requirement analysis and data analysis.
• Worked with development teams and helped them understand requirements from business point of view
• Worked closely with QA teams to resolve their issues and helped them develop test plans and test cases.

Confidential

Role: Technical Test Lead

Project Description:

Confidential is a wholly owned subsidiary of John Hancock Life and Health Insurance Company. Currently, LTC Partners administers two of the largest group benefit platforms in the United States the Federal Long Term Care Insurance Program Confidential a long term care insurance program offered to eligible Federal Family members and a secure website enabling Federal family members to enroll in and manage their Federal Employees Dental and Vision Insurance Program coverage.The project involved functional, system, regression and complete end to end testing of the FLTCIP applications which is generally used by the FLTCIP applicants, enrollees and Customer Service Representatives to apply for/change coverage.

Responsibilities:

• Participated in Business modeling by understanding the needs of the business, and also documenting Business Use Cases and System Use Cases.
• Involved in Requirements gathering sessions with SME's and architects to understand requirements in terms of business.
• Actively worked on business requirement analysis.
• Documented functional and non-functional requirements.
• Worked at different stages of Software Development Life cycle with business users, developers and stakeholders.
• Actively worked with quality control teams to develop test plans and test cases.
• Analyze business and system requirements, manage development of specifications to create and execute detailed test plans and verify bug fixes.
• Test planning and effort estimation.
• Test Scenario documentation and test case design.
• Regression Suite Design
• Test Scenario and Test Case review.
• Mentoring team members
• Tracking overall team productivity and metrics analysis
• Defect and Daily status reporting
• Continuous coordination with development teams for defect resolution and tracking defects to closure.
• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios.
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Analyzed Risk and documented Risk Logs and created Requirement Traceability Matrix RTM with respect to the requirement vs. Test cases
• Performed GAP Analysis and organized team meetings for defect prevention after every project release.
• Created UAT test cases to help business users in UAT
• Worked with business Analyst and technical team for early defects fixes.
• Environment: Windows XP, SQL, Manual testing, Automation using Selenium Webdriver in Junit Framework, Quality Center, AS400, MS Visio

Confidential

Role: Test Analyst

Project Description:

Aetna is an American managed health care company, providing a range of traditional and consumer directed health care insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and health care management services for Medicaid plans.The project dealt with the system and regression testing of Aetna's SCM application Strategic Contracts Manager which is the repository of Aetna's povider contracts. It houses all contracts stored between the providers and Aetna Insurance Company.

Responsibilities:

• Got together with Business analysis team and end users to understand the business requirements and project functionalities
• Participated in requirement walkthroughs with the BA's to gain in-depth knowledge of the functionalities.
• Prepared test plans and test strategy documents
• Created system test scenarios and detailed test cases
• Created requirements traceability matrix to map the requirements and test cases for adequate test coverage
• Involved in smoke, system, regression and production checkout testing and created test plans for each of these phases.
• Executed test cases and tracked defects through defect tracking tool
• Worked with development and project management team for early defect fixes
• Worked with business users on UAT and helped them log/track/verify defects
• Environment: Windows XP, SQL, TOAD, Manual testing, Quality Center,

Confidential

Role: Test Engineer

Project Description:

Confidential is a consumer credit reporting agency in the United States, considered one of the three largest American credit agencies along with Experian and TransUnion.The project involved functional and regression testing of the Equifax PSol portal which contains various modules such as Consumer Registration, Ordering and Billing.

Responsibilities:

• Analyzed business requirements and prepared test plans and test strategy
• Created and executed system and regression test scripts
• Coordinated in environment set up activities
• Tracked and managed defects through defect tracking tool
• Environment: Windows, SQL, Manual Testing, TOAD HP Quality Center