Program Manager - Pmo Resume
Pennington, NJ
SUMMARY:
- A Proven transformational IT Leader, Program/Project Manager, Business Analyst, Solution Architect, Software Design, Development, and Technology Implementation Manager with over 23 years of diversified experience, including Requirements Gathering, Application and Database architecting, Functional, Logical and Data Modeling techniques, Brain Storming, Programming & Gap Analysis in Financial Services and Telecom verticals.
- Exceptional ability to simultaneously manage multiple projects working with multiple global matrix teams to consistently deliver projects on schedule and within budget, despite intense pressure and aggressive time constraints.
- Influential, technical leader and skilled negotiator, with excellent communication, planning, organizational & managerial skills.
- Result - driven, highly motivated, organized, detail oriented, creative, with strong analytical & logical acumen & proven experience at building, motivating and leading professional teams, managing projects and supporting client relationships, implementing large & multiple projects successfully and ability to interact with all levels of Management.
- Complete understanding of the Software Development Life Cycle methodologies.
- Successfully apply PMI project management techniques to manage projects from solicitation of requirements to project completion.
- Ability to manage staff in multiple locations including full-time, consultants and out-sourced, Onsite co-coordinator for Onsite/Offshore projects. Mentoring individuals on Problem Solving, Decision Making, customer relationship and knowledge Management.
TECHNICAL SKILLS:
Project Management Methodologies: PMBOK Waterfall Project Management methodologies and Agile: Scrum
Project Management Tools: Project 2010, GPP, SharePoint, Visio, Office 2010, TFS, JIRA & SVN
Processes: Project Communication Management, Resource Management, Stakeholder Management, Risk Management, Data Mining, Lesson Learned framework, Decision Analysis/Problem Solving/JAD sessions, Root-cause analysis, RACI Matrix, Balance Scorecard (BSC)
Programming Languages: C#, ADO.NET, WinForms, ASP.NET, .NET Framework 3.5/4.0, TSQL, PL/SQL, HTML, VSTO, Excel VBA
DW Tools/ETL Tools: Pentaho, Informatica and Business Objects XI
Database & Tools: SQL Server 2008, Oracle 11g R2, Sybase ASE 12.5, DB2, DB-Artisan, SQL Advantage
Operating Systems: Windows, Unix, SUN Solaris
PROFESSIONAL EXPERIENCE:
Confidential, Pennington, NJ
Program Manager - PMO
Responsibilities:
- Customer & Account Data (C&AD) - Not Permitted Technology (NPT) & Infrastructure Programs:
- Responsible for managing the budget estimates & projections, resource & schedule planning for multi-million dollar GIS Mandated program related to “Not Permitted Technology (NPT/DNP)” remediation efforts for C&AD, starting from preparing business case, work estimates & acquiring funding through project implementation, completion & closure.
- Responsible for all other Infrastructure related program for C&AD team, including any De-Risking projects related server infrastructure, critical upgrades/updates due to end-of-support tools/software used within the group. Managing the SOW/BRD, HLD/LLD review process, Test plan & Case review, quality control, following the standard SDLC processes, managing teams from cross-functional & cross-border(off-shore/near-shore).
- Responsible for managing the projects involving external client IBM-DataStage, to migrate all existing ETL jobs from obsolete v7.5 & v8.1 to v.8.7.
- US Trust - Technology:
- Successfully managed the GWIM-managed Release Management Program for US Trust, working closely with the teams in the matrixed organization, increasing the deployment success rate from 60% to 98% and release adoption rate from 120 days to 14 days.
- Developed & managed the standardized deployment process and senior management reporting processes & procedures. This new process is considered a MODEL for performing this function throughout GWIM.
- As the main Point-of-contact, successfully managed the 2014 NPT (Not Permitted Technology) program, Tier-1 application remediation efforts for US Trust Technology reducing audit/security vulnerabilities, working with TI, CTS & development teams to tract and remediate any systems, interacting with global teams.
- Key member in the US Trust Integrated Release Control Room Team, successfully managing and taking ownership of the DTS for the largest release for US Trust since the merger.
- Core Technology Solutions (CTS) - Enterprise Band 7 Migration Program:
- Successfully managed the enterprise mandated Band 7 Migration project, due to end-of-life for Windows XP by Microsoft on Apr. 08’ 2014. This is an entire bank mandated initiative.
- Successfully managed the expectations of all stakeholders, user community & the executive management during all levels of the migration process by providing critical updates/reports to the executive management on project performance at regular intervals.
- Successfully managed and completed the implementation of Scalability Servers for the new GWIM derivatives, facilitating the work performed by different technology knowledge experts, CA Team, GWIM Tech & Ops, Production Operations, Technology Infrastructure, business contacts and other stakeholders.
Tools: Used: GPP, Case Manager, Op-Plan, Microsoft Project 2010, SharePoint, Office 2010, Visio & SQL Server 2008 R2
Confidential
Project Manager/Scrum Master
Responsibilities:
- Responsible for and guidance of Agile Scrum process with the technology & development teams.
- Responsible and accountable for the coordinated management of multiple CLO related projects directed toward strategic business and other organizational objectives.
- Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including both internal and external to the organization.
- Manage all new enhancements & reporting requests to the CLO application to cater to the changes to the business process.
- Managed the successful implementation of ad-hoc reporting packages to the existing trading system for Commodity Futures and other derivative products, seamlessly integrating with the core business technologies.
- Responsible and accountable for the implementation of proprietary hedging strategies into the systems architecture, following agile project development methodology.
- Facilitated the daily stand-up meetings with the project team, managing the deliverables, backlogs & retrospective, to successful completion.
- Created many UI screens and complex stored procedures for the Futures Analysis application and the business logic layer using C#
Tools: Used: MS Project 2010, PowerPoint, C#, Microsoft Team Foundation Server (TFS) & SQL Server 2008 R2
Confidential, New York, NY
Scrum Master/Project Manager
Responsibilities:
- Responsible and accountable for the successful transition of IT projects from Confidential to Pacific Life, including migration of all infrastructure and business related systems and applications, hosting the scrum meetings and skillfully managing the limited resources available, controlling the budget and schedule.
- As a scrum master/project manager, participated in the scrum meetings, which include daily stand-up, review Iteration Planning (Team Capacity and Velocity Planning), sprint & product backlog Reviews, Release Management, Cost & Schedule estimations, and Retrospective.
- Responsible for the successful implementation of firm-wide Technology Standards, including Coding Standards, Quality Control & Assurance, Risk Planning & remediation, Communication and Change Management controls.
- Managed and successfully implemented the integration of 3rd-party Trading, Risk & Collateral Management solutions with PGA systems, skillfully handling the scope, cost, schedule and procurement management policies.
- Manage the project to successful implementation of Enterprise Reporting Repository (Data-Warehouse) and executive reporting system following the full SDLC Lifecycle, for both internal & external clients yielding a savings of 40% effort improved efficiency & data accuracy for the business.
Tools: Used: C#, .NET Framework 3.0/3.5, Oracle 11G R2, ODAC 11.0.2, Java, Project 2007, JIRA, SVN, Pentaho & Business Objects XI
Confidential, New York, NY - ( )
Project Manager
Responsibilities:
- Managed and responsible for the implementation of new audit monitoring systems (FORESITE & @Task) implementing using proprietary SDLC methodologies, replacing legacy systems and successfully integrating with the existing reporting systems & database, skillfully handling the cost, schedule & resources (progressive rebalancing), increasing the business productivity & performance considerably.
- Successfully implemented the Internal Audit Data Warehousing system, consolidating the data in to single repository for optimized data management, synchronization, Analysis & Reporting using Pentaho ETL tool and Business Objects reporting.
- Managed the regulatory audit progress reporting system following stringent audit policies, successfully managing the key stakeholder expectations, improving the audit quality/productivity by 50% effort.
- Managed then re-designed the implementation & support of Internal Audit - Quality Assurance Review (QAR) system enabling the executive management to evaluate audit quality performance following the Delphi technique methodology.
Tools: Used: Office 2007, SharePoint, Project 2007, TFS, C#, .NET Framework 3.0/3.5, DB2-UDB, Java, SVN, Pentaho, Business Objects XI
Confidential, New York, NY
Project Coordinator - Information Technology
Responsibilities:
- Managed successfully all key stakeholders (Hedge Fund traders, Trader Managers & Executives), supporting trading on equities, FX, commodities, futures and options in a very fast paced and volatile hedge fund trading environment.
- Responsible for the successful implementation of EOD Executive Positions reporting application as part of the daily positions snapshot package.
- Managed the bi-weekly stakeholder meetings for any system related enhancements/feature additions/bug fixes within the technology systems, to improved business productivity and profit realizations.
- Managed a high profile project to design and implement the new Position and P&L Viewer applications, supporting ever-changing business needs, handling the project budget of $5m with strict schedule deadlines using the latest Microsoft technologies.
- Managed and fully responsible for the implementation and maintenance of any database changes, creating the baseline schema data model (logical & physical) as part of the project management plan.
Tools: Used: Microsoft Project 2003, Office 2003, C#, .NET Framework 3.0, Click-Once, SQL Server 2003, Sybase, SSRS & CVS.
Confidential, New York, NY
Senior Team Lead - Global Risk Management Technology
Responsibilities:
- Managed the successfully implementation of the high profile Global Operational Risk - Loss Event Tracking system, adhering to the strict local federal regulations/process guidelines, managing 13 resources globally controlling the project cost and time efficiently.
- Managed the project implementation of CDS risk analysis and position evaluation system using data obtained from Mark-It Partners into the legacy Global Risk Management system, following the full SDLC processes.
- Managed the data warehousing project that involved the ABS, RMBS & CMBS asset class data from Loan Performance, including the ability to perform What-If scenarios & Monte-Carlo simulations (database size of 5 terabytes using Perl & Sybase IQ).
- Managed the design and implementation of local Credit Reporting System following factory design patterns using C#, ASP.NET & Ajax.
- Managed the resources both locally and globally to support the Global Risk Management team of the organization, providing round the clock support.
Tools: Used: C#, .NET Framework 2.5/3.0, Java, Sybase ASE, Sybase IQ & CVS.
Confidential, Alpharetta, GA
Senior System Architect
Responsibilities:
- JP Morgan
- Implemented a secure Report Mart System to help U.S. federal agents identify and track illegal private accounts.
- Managed the design, development, implementation and support of Client Data (CRD) system, the single source of information for over 5,000 high net-worth clients located globally.
- Morgan Stanley
- Project Manager and Lead Developer of a automated fax daemon module (Faxpool) for processing trade confirmations per day and reducing processing time from 3 hours to 15-20 minutes.
- Developed Excel Add-In (Abacus Online Calc Automation) for REIT Fund Traders to run instant on-demand dynamic reports (15-20 minutes instead of 5-6 hours) on fund valuation and performance using real-time data.
- Confidential - Project Manager and Lead Developer of a web-based Customer Relationship Management system for Merrill’s private wealth management group in order to provide a central repository of customer contact information from remote-office advisors and save annual maintenance/ infrastructure costs of $2.5 million per year.
- UBS - Developed the Retirement Distribution Analysis (RDA) System used by UBS analysts to recommend the optimal asset mix and allocations for retirement account clients.
- TCG
- Lead a team of developers to implement Data Warehousing solution information technology solutions when AT&T later acquired TCG.
- Architected and developed the Funding Authorization Request (FAR) system, which reduced the approval time for funding requests from several days to a few hours through automated notifications to users regarding pending approvals.
- Delivered the Capital Tracking System used by TCG to monitor actual spending versus budget in real-time.
- Designed and developed an Inventory Tracking (CICO) System for business Provisioning.
Tools: Used: C#, .NET Framework, Sybase ASE, SQL Server, Oracle, CA-UniCenter, CVS, PVCS, VSS.
