SUMMARY:

• Business Analysis ~ Agile Implementations ~ Leadership,, and Team Building ~ Designing and Implementing Tests ~ Risk Analysis ~ Project Coordination and Resource Management ~ Business Processes ~ SQL Queries ~ Process Modeling ~ Compliance ~ Project Management ~ Technical Integration
• Highly analytical, innovative, and technically inclined professional, recognized for well - honed knowledge of business processes, systems, and information technology used in streamlining operations and boosting operational efficiency.
• Strong organizational and time management skills; adept at analyzing and resolving complex project problems and issues as well as in planning and implementing various projects and programs to advance operational process, achieve interventions, and adapt to new technologies
• Excellent communication and interpersonal adeptness; able to deal effectively with individuals from all levels and motivate staff and team members toward of target goals.
• Problem aptitude in identifying and resolving problem; with in-depth knowledge in providing hands-on guidance and practical directives to the technology department
• Strong team builder and consultant, skilled at inspiring confidence, leading by example, and managing high-performance teams committed to quality.

TECHNICAL SKILLS:

Software: Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint), Microsoft Dynamic AX

Operating System: Windows XP/Vista/7/10 and Macintosh

Tools: Jira, TFS, VSTS, SQL, SharePoint, Oracle Server, Adobe, XML, Cognos, Tableau

Methodologies: Agile (Scrum), Waterfall, Rational Unified Process (RUP)

Process/Modeling: MS Visio, ERwin Data Modeler

PROFESSIONAL EXPERIENCE:

Confidential, NY

Senior Business Analyst

Responsibilities:

• Successfully elicited requirements from stake holders and simplify communication between Stakeholders and the Technical team
• Effectively work as a liaison between the business users and developers to submit requirements and changes, clarify questions and issues to the technical team, and vice versa.
• Well-verse in interfacing with stakeholders and senior management with excellentcommunication and interpersonal skills in order to ascertain properly met project goals
• Conduct Gap Analysis to show the current and proposed functionalities of the system.
• Work closely with Quality Analysts to create, validate and troubleshoot test cases and test scenarios.
• Proficient in writing and executing SQL queries as well as data validation.
• Create Software Requirement Specifications (SRS) / Functional Specification Documents (FSD).
• Review and verify functional and system requirements to ensure project deliverables pass QA criteria
• Create PowerPoint presentations for the business-holders to give a brief synopsis of the application functionality
• Upload finalize documents to TFS
• Create and execute SQL Queries to setup and validate test data.
• Create Wireframes-Design navigation, user flows, screens and controls
• Gather business requirements for the concern enhancements in the administration process by conducting meetings and interviews.
• Work closely with user researchers to define features and interaction, leading to high-fidelity mockups of use case scenarios for the design and product teams
• Collaborate closely with project manager to prepare project plans, budgeting, scope, features and analyze the existing system along with business process flow
• Used Microsoft Visio to create UML diagrams. Create workflow diagrams, process flow diagrams.
• Analyze and documentbusiness requirements and detail design of the software for full understanding of thebusiness.
• Provide and assistance to business users

Confidential, New York, NY

Senior Business Analyst

Responsibilities:

• Acted as a liaison between system users, client managers and software development team to gather requirements
• Conducted extensive data analysis of different data bases which were going to be part of the application to understand the attributes, schema and data structure.
• Worked with the technical and quality assurance teams to assist in the development, documentation, and analysis of functional requirements.
• Gathered business requirements through interviews, phone calls and surveys from stakeholders.
• Conducted Joint Application Development (JAD) sessions to resolve urgent issues relating to requirements.
• Involved all aspects of the scrum framework, including sprint plan sessions, backlog grooming sessions, daily scrums, product demos, sprint reviews and sprint retrospectives.
• Organized weekly project status and task review meetings, created PowerPoint presentations and project updates using MS Project for management review.
• Coordinated various Agile ceremonies such as Sprint planning, Sprint retrospective and Daily scrum meeting
• Organized the project into phases to impose management control using stage-gate reviews such as high-level user stories, test scenarios, dimension modeling, data mapping, ETL etc.
• Used various SQL commands like create, delete, update, left joins, right joins and full joins to update the database and retrieve data for analysis.
• Created data mapping document for the application after finalizing the attributes and tables with business users.
• Moderated everyday scrum meetings along with the other senior business analysts to improve the efficiency and productivity of each sprint
• Interacted with business users to gather requirements and create the Business Requirements Document (BRD)
• Provided the detailed inputs to the Scrum Master about the tasks completed and assisted in the creation of the Sprint Burn Down Chart Documented test plan, test cases, performed functional and regression testing and facilitated UAT and recorded the user feedback for future changes.
• Reviewed existing stored procedures, supported application developers by providing expertise on tuning and performance of their SQL queries.
• Extensively involved in all the waves to make sure documented business requirements are met
• Assisted the QA team to develop the test plan and test cases to perform the testing and also involved in User Acceptance Testing (UAT)

Confidential, Jersey City, NJ

Business System Analyst

Responsibilities:

• Analyzed the existing customer data, and understood the necessary information that needs to be captured for each existing customer and prepared missing values, anomalies for the completion of the CDD.
• Assists Software Project Manager with day-to-day administrative duties, particularly related to daily standups, status meetings, planning sessions, etc.
• Conduct JAD sessions involving SME’s, business users and other stakeholders for better understanding and refining of the requirements.
• Defines application requirements/issues by consulting with users and evaluating system data flow diagrams/ existing system/ code.
• Created and prioritized the backlog, involved in scrum sprint, planning sessions, sprint retrospectives and reviews, daily stand ups and user stories.
• Acted as a liaison between the business units and the technology teams.
• Designed data models in collaboration with data architect and data modelers, supported in creating ER diagrams defining entities, attributes, relationships and business rules.
• Support QA team with creation of test plan, test cases, for system integration and performance testing.
• Participated in BRD review meetings to provide knowledge and expertise on application deliverables.
• Develop UML diagrams like Use Cases Diagram, Activity Diagram, Sequence Diagram, Class Diagram and Coloration Diagram using MS VISIO.
• Reviewed and analyzed the use cases and came up with system design and test plan templates and developed test plans, test cases and test strategy.
• Designed the test plans and test scripts based on the user requirement specification and conducted UAT- Integration testing, Unit testing.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Gathered and analyzed the requirements for new reports (scheduled/ad-hoc reports) and dashboards for asset management. Worked with IT team to create scheduled automated reporting for standard and frequently used reports.
• Identified functional changes/upgrades to database and application modules to service new instruments/benchmarks. Working with technology teams for the integration, validation and of data across systems end to end.
• Produced UML Activity diagrams with defined swim lanes using MS Visio as part of process analysis. Created and reviewed User Requirements Document, Use Cases, and Functional Requirements Document.
• Gathered and prioritized requirements, developed business scenarios to check how the system would work with the roles and processes of the departments, and developed acceptance criteria.
• Designed and coded application components in an agile environment utilizing a test driven development approach.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Designed the test plans and test scripts based on the user requirement specification and conducted UAT, Integration testing, Functional testing.

Confidential, New York, NY

Junior Business Analyst

Responsibilities:

• Interviewed all user areas to elicit their requirements for the new system based on the business needs to be fulfilled in the next iteration under RUP.
• Developed modules to export the data to excel for creating Charts and Graphs.
• Developed procedures in MS Excel for exporting and importing data to and from MS Access
• Created business process flow diagrams and charts using MS-Visio.
• Involved in project management, developing project plans, setting project schedules and milestones, scheduling tasks and activities using MS Project.
• Played a key role in the planning User Accepted Testing and implementation of system enhancements and conversions.
• Created product documentation, including online help, printed user manual, and materials.