Project Manager/Inside Sales Resume

OBJECTIVE:

To acquire a position within a dynamic organization that will utilize my extensive customer service and professional experience along with my sales and interpersonal skills in today’s competitive marketplace

PROFESSIONAL EXPERIENCE:

Project Manager/Inside Sales

Confidential

Responsibilities:

Key interface between manufacturers, contractors and distribution channels which includes; quote generation, order entry, customer acknowledgements, lead times, and shipping schedules for multiple projects
Responsible for a project from time of order entry through creating and sending out operation manuals at the completion of the project; duties include generating add - on quotes, expediting critical components, communicating project status, and handling warranty issues
Projects vary in size from $5,000 to $300,000 with an average of 15 projects running simultaneously

Inside Sales Representative

Confidential

Responsibilities:

Provided inside sales support for three of Pittsburgh’s largest corporations that generated $250 million in sales annually. This included both domestic and international locations
Created 200 quotes monthly that ultimately lead to 100 plus orders. Responsibilities also included processing and confirming orders with the respective purchasing and requestor teams
Meeting and exceeding extremely stringent Service Level Agreements was a key part of the job that lead to high customer satisfaction marks and contract renewals
Met with clients on a consistent basis to facilitate customer satisfaction, identify and document trade-in inventory utilizing in-depth spreadsheets to update current equipment maintenance contracts
Generated and maintained specialized weekly, bi-weekly, and monthly reports for clients, vendors, and other Presidio team members that included customer orders, inventory, financial summaries along with monthly forecasts

Inside Sales Representative

Confidential

Responsibilities:

Established and maintained customer satisfaction while continuing to generate repeat business through successful client follow up that resulted in over $274,000 of business annually
Prepared weekly reports for the sales team and management along with coordinating multiple schedules for appointments, meetings, proposal reviews and Engineering solution services

Catering Sales Manager

Confidential

Responsibilities:

Complete responsibility for various events, including: weddings, banquets, memorials, class reunions, sports banquets, corporate meetings, baptisms, birthday, and holiday parties
Provided exceptional client management to both new and existing customers through follow-up and efficient problem solving skills on all events that I managed
Booked over $475,000 dollars of business and coordinated with multiple event suppliers
Performed various jobs for this casual dining restaurant including wait staff, bartender, kitchen staff, and closer and selected as a Certified Corporate Trainer while attending college full-time