Business Analyst Resume Profile

Experience Summary

An IT professional with 3 years and 9 months of experience in Insurance domain as a Business Analyst
Expert in Business Requirement elicitation, Requirement documentation, Gap analysis, Requirement traceability, Business process flows and knowledge management in Agile as well as waterfall environment
Experience in creating and executing test plans for functional tests, regression tests and UAT
Hands on expertise with collaborative tools like Sharepoint 2010
Customer focused, highly organized, detail oriented professional with excellent communication and inter-personal skills

Skills

Domain	Insurance
BA specific areas	Business Analyst Body of Knowledge
Programming Languages	C, C , SQL
Tools /DB/Packages	Rally, MS SQL server, Blueprint, MS Office 2010, MS Visio 2010, Quality Center 11
Methodologies	Agile-Scrum, Waterfall

Project 1

Description

The workstation enables risk control business unit to provide Risk Assessment, Risk Control and Claims Support services to claims, underwriting and various other business units.

Role Contribution

Role: Business Analyst

Gather business requirements in release planning session to define high level user stories, identify dependencies and risks
Grooming user stories, define acceptance criteria and assigning those to specific iterations in Rally
Preparing functional manuals, business process flows, screen element mapping and security matrix
Develop various templates and forms needed for Risk Control Consultants to perform risk assessment, claim investigation and other services
Developing user interface UI mockups using Visio 2010
Conducting sessions for offshore team to pass on business knowledge and resolve queries
Work with QA team during testing in Quality Center 11
Giving prototype demos to business users
Tracking progress of user stories and associated tasks in Rally during daily collaboration meetings
Create and execute SQL queries
Support production issues that need immediate attention
Managing work allocation of offshore team

Tools

Visio, SQL, Rally, Quality Center, MS Office 2010

Description

AccuRUSI Underwriting workbench product provides a unified working environment for commercial insurance underwriting that improves Underwriting rigor, productivity and process control.

Role Contribution

Role: Business Analyst

Requirement conceptualization, analysis and documentation for various AccuRUSI modules such as Risk Assessment, Account Assessment, Task Management, Proposal Information etc.
Conducting requirement walkthrough and review sessions with all internal stakeholders
Preparing wireframes
Coordinating with development team for arranging demos and answering their queries
Performing Functional Testing

Tools

MS Office 2010, Blueprint

Description

The project included assessing the functional capability of the client's claims solution against the competitive products in the market, SWOT analysis and providing capability building roadmap.

Role Contribution

Role: Business Analyst

Do a functional mapping of the client's Claims System with respect to Claims lifecycle listing all key features functions
Compare the features functions with the best features of competitive products available in the market
SWOT analysis of the client's Claims system
Provide a roadmap to enable the client to build capability as per recommendations provided

Description

Confidential is a Cloud-based collaborative platform designed for Insurance Brokers in Confidential

Role Contribution

Role: Business Analyst

Gathering requirements through meetings, interviews and brain-storming sessions
Creating requirement documentation, designing process flow and incorporating various validations pertaining to the product
Requirement walkthrough to stakeholders for approval
Providing training sessions to users
Assisting users during UAT

Tools

MS Office 2010

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