SUMMARY

• Over 8.5 years of experience in Information Technology in the field of Software Quality Assurance Testing, Development and support in Client Server, Web Applications and Mainframe based applications.
• Proficient in Manual Testing & the use of leading edge Automation tools like Selenium IDE, Selenium WebDriver, Selenium RC, QTP, LoadRunner, Test Director/QC, RQM, JIRA, RPT, File Manager, REXX & RTC.
• Solid experience in developing test strategy, comprising Test Plan, Test Scenarios, Test Scripts, Testing Methodology and Test Reports.
• Expert in Automation Process and Creating Automation Framework.
• 8.5 years of progressive experience in Information Technology with emphasis on leading Automation and Manual testing teams, Quality Assurance, Manual Testing, Automated Testing, System Testing on Web and Client/Server based applications.
• Experience with SDLC, Agile process, QA Methodology and QA Validations to ensure the Quality Assurance Control.
• Experience in designing Test Plans, defining Test Cases, generating and maintaining Test Scripts, and analyzing tests.
• Highly organized with the ability to manage multiple projects and meet deadlines.
• Expert in testing Client/Server, and Internet/Intranet based business applications including development and implementation of test plans, test cases and test scripts.
• Extensive experience in using Testing tools such as QTP, LoadRunner, TestDirector/Quality Center, Apache JMeter, Rational Quality Manager, Rational Team Concert, ClearQuest, JIRA Issue Tracking Tool, REXX
• Well versed with Black Box and White Box testing.
• Experience in manual and automated testing using HP tools and different types of open source tools.
• Experience in performing functional, integration, system, regression, and user acceptance tests.
• Expertise in problem solving and Bug Reports using Bug Tracking Tools.
• Expert in testing Mainframe, VB.Net, ASP.Net, Java, J2EE, VB, ASP, PeopleSoft, SQL Server, VMWARE and Oracle applications.
• Extensively executed SQL queries on SQL Server and Oracle database in order to validate the data.
• Experience in testing Crystal Reports, Active Dynamic and BO reports
• Experience in interacting with client in all aspects of testing cycle.
• Provided training for other team members.
• Developed testing documentation for advanced testing procedures for the User Acceptance Testing group and Production Services team.
• Expert in testing GUI, Desktop and Mainframe based software applications.
• Expertise in setting up test automation environment.
• Expert in creating Automation Framework using Selenium, Java and Mainframe code.
• Expert in creatingArchitectural process for Automation framework
• Experience in managing onsite and offshore QA teams.
• Strong understanding of cost, schedule, quality constraints in complex IT projects.
• Extensive global client interaction skills.
• Experience in using Microsoft office suite applications and Proficient with Visio and MS - Project.
• Strong at Team Management, Project Management, Presentation, Writing.

TECHNICAL SKILLS

QA Tools: Quick Test Pro, Load Runner, Performance Center, TestDirector, Quality Center, JIRA, HP ALM Tools, TDM, REXX, File Manager, Jmeter, SoapUI

Languages: Mainframe(JCL, COBOL, REXX), Java, Selenium

Application Servers: WebLogic, WebSphere, IIS

Databases: SQL Server, MS Access, Oracle, DB2.

Web Technology: Visual Basic, ASP, VB.net, ASP.net, Silverlight HTML, Crystal Reports, Active Dynamic reports, Business objects, Java Script.

Operating Systems: zOS, Unix, Windows.

PROFESSIONAL EXPERIENCE

Confidential

Sr Test Lead

Responsibilities:

• Analyzed the Business Requirements Document and system specifications and identified the test requirements.
• Creating Test Requirements Specification documents, Test plan and Test Result documentation.
• Involved in SDLC, Agile Process, Business Process Design and Implementation.
• Wrote and executed the test cases manually and automated.
• Performed Backend testing using DB2, SQL Plus, PL/SQL and Toad.
• Performed Functional, Integration, regression, positive, negative and UAT testing.
• Performing Regression test using automated testing tool QTP and Selenium.
• Automating End to End Testing using automation Tools.
• Created the Automation framework for all the applications.
• Installed the Automation tools and managing the complete process.
• Managing the onsite and offshore Automation teams.
• Created automation scripts using VBscripting.
• Performing Stress test, Load test, Performance and Bandwidth test on application server using LoadRunner tool
• Performing Load test, Stress test and bandwidth test on Oracle FMW applications.
• Monitoring and measuring Memory utilization and Bandwidth.
• Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution using CQ, QC and RTC.
• Monitoring test progress throughout the project release cycle, providing test results and detailed status reports.
• Extensively worked on testing Crystal Reports, Active Dynamic reports and Business Object Reports.
• RQM and RTC are used for creating coverage between requirements and test cases
• Provided training for other team members.
• Coordinating offshore and onsite teams.
• Working as an admin for QC and all Automation tools.
• Creating and maintaining all Test automation environments.
• Attending and involving day - day scrum meetings.
• Conducting project reviews to improve project implementations.
• Working with QA Director to achieve organizational goals and objectives.

Environment: Mercury/HP Tools (Quick Test Pro(QTP), Test Director, Quality Center, LoadRunner and Performance Center), ASP.NET, ADO.NET, JMeter, Oracle APPS, XML, Selenium, Web Services, Java, HTML,UML, Toad, SQL Plus, Oracle, Business Objects, Microsoft Project, Visio, Active reports, Crystal Reports, IIS, SQL, XML, UNIX, Windows XP, MS Excel, MS Word, Mainframe(JCL, COBOL, DB2, REXX & CICS)

Confidential, NA

Module leader/Business Analyst

Responsibilities:

• Responsible for the documentation of requirement in BRD
• Interacting directly with Clients for suggesting various solutions for their requirement
• Leading a team of 5 from Offshore for projects in Accounts Receivable.
• Impact Analysis, Coding and Testing of Fixes that needs to be incorporated into production code.
• Trouble Resolution and immediate fix for the code in case of critical jobs.
• Responsible for timely delivery of Daily, Weekly and Monthly status reports to the clients highlighting the issues and tasks done by offshore.
• Direct interaction with the client via bridge line for High severity issues during critical production abend.
• Review of Low level Design, Codes and Unit Test Plan.
• Acknowledgement and Ownership in resolving the abend within the stipulated time meeting the SLA.
• Responsible for timely delivery of code for effective Customer Satisfaction.
• Responsible for defect free monthly releases as part of on-going production support.

Environment: IBM Mainframe OS/390, COBOL-JCL-VSAM, ChangeMan, Infoman and all Tools used specifically for Citi Cards project.