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Business Systems Analyst Resume Profile

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Charleston, SC

CAREER PROFILE

Detail-oriented Senior Analyst with fourteen years of hands-on experience in Program Management, Change Management, Business Process Analysis, Financial Management Forecasting, Information Security, Compliance /Operational Security, Audit/Control management and operational risk assessment AREAS OF STRENGTH AND EXPERIENCE

Self-motivated team player who adapts and executes easily to innovative concepts. Seasoned leader in Project Management, Information Security, Process Improvement, Acquisition Management, Financial and Strategic Planning, Earned Value Management, Configuration Management, Risk Mitigation and Resolution, Training Development and Instruction, Audit, and Compliancy execution and governance.

PROFESSIONAL EXPERIENCE

Confidential

Associate

  • Responsible for change management tasks and maintain communication plan for various levels of management
  • Ensure the proper communication and rollout of improved business processes and technologies
  • Used ADKAR to diagnose the root cause for resistance, focus communications and identify the barrier points to change
  • Provided highly technical examination, analysis and reporting of cyber based events to include collecting and analyzing intrusion information and use discovered data to enable mitigation potential cyber security incidents within the enterprise.
  • Effectively led and train less experienced technicians. Lead and assisted with internal investigative and triage efforts by reviewing forensic analysis, reports, and data and collaborate with multiple other groups
  • Oversaw maintenance of Security Intelligence Center SIC tools to support incident response and forensic procedures.
  • Conducted security incident triage and provided determination of root cause and potential impact.
  • Tracked and documented incidents from initial detection through final resolution including documenting requests and activities in case management system.
  • Coordinated with and provided expert technical support to resolve cyber security incidents working with other technicians to correlate threat assessment data.
  • Created and maintained program procedures providing guidance and reports on incident findings to appropriate constituencies.
  • Researched and recommended SIC tools that improved productivity and accuracy of investigations
  • As a member of the IT Process Leadership Team, provided business process and systems support that included root cause analysis, process mapping and reengineering for Infrastructure Provisioning, Bulk Capacity Management, Bulk Build/Buy/Storage, and Capacity Management.
  • Provided iterative problem definition and hypothesized improvement opportunities.
  • Partnered and mentored Process owners using SIPOC analysis, process maps, RACI, Lean Six Sigma methodologies.
  • Facilitated organizational change and performance measurements. Maintained Key Process Decisions, Design Decisions and user stories documentation in collaboration with cloud consultants and Business Systems Analyst team.
  • As a member of the Cloud Agile Core Team member, interacted with cloud consultants, process managers, process owners, Information Security, cloud architect, VMWare consultants and cloud Development team to elicit system and business requirements for cloud.
  • Maintained the Project Plan, Risk log, resource allocation in Agile tool- VersionONE

Confidential

Business Systems Analyst

As a member of the IT Process Leadership Team, provided business process and systems support that included root cause analysis, process mapping and reengineering for Infrastructure Provisioning, Bulk Capacity Management, Bulk Build/Buy/Storage, and Capacity Management. Provided iterative problem definition and hypothesized improvement opportunities. Partnered and mentored Process owners using SIPOC analysis, process maps, RACI, Lean Six Sigma methodologies. Facilitated organizational change and performance measurements. Maintained Key Process Decisions, Design Decisions and user stories documentation in collaboration with cloud consultants and Business Systems Analyst team. As a member of the Cloud Agile Core Team member, interacted with cloud consultants, process managers, process owners, Information Security, cloud architect, VMWare consultants and cloud Development team to elicit system and business requirements for cloud. Maintained the Project Plan, Risk log, resource allocation in Agile tool- VersionONE. Responsible for change management process. Executed ADKAR analysis and address areas of concern

Confidential

Business Process reengineer/Process improvement lead Change Management Specialist

Assigned as the Senior Black Belt, for the Defense Finance and Accounting Services Process Reengineering project. Coached, trained, mentored and supported Navy pay personnel in documentations and lean Six Sigma methodology. Established process design authority matrix. Interpreted end-user business requirements to develop and modified technical design specifications for custom-developed applications. Authored and was recognized for risk mitigation plan for the Fleet Concept of Command, Control, Communications, and Computers, Intelligence, Surveillance and Reconnaissance C4ISR Services Centurum contract. Led Business process modeling, optimization, and requirements analysis in collaborative stakeholder sessions. Developed use cases, system requirements specifications, system architecture designs in support of the Navy Standard Integrated Personnel System. Provided Engineering and implementation oversight of customer focused solutions, ranging from initial requirement and design through implementation and support using industry standard process improvement methodologies including Lean Six Sigma and Capability Maturity Model Integration. Used ADKAR to diagnose the root cause for resistance, focus communications and identify the barrier points to change

Senior Financial Analyst/ Contracts Manager

Confidential

Provided proposal development and management support for Cost Plus Fixed Fee, Level of Effort, and Firm Fix Price contracts using various Government/Commercial contract vehicles. Managed contract deliverables entries and submittals for five DOD Contracts totaling 580M. Participated in contract proposal drafting, evaluation, negotiation and submissions. Created documentation including, Non-Disclosure Agreements, Sales, Purchasing Agreements, Sub-contracts, Consulting Agreements, Licensing Agreements, and Master Agreements. Conducted reviews of customer proposed terms and conditions. Served as the principal point of contact for customers in providing Program, Acquisition, and Financial Management support to the Military Health Care Systems MHS . Managed the development of all MHS technical and financial data in response to MHS CIO. Developed, analyzed, and maintained configuration control of three Centurum contracts budget submissions. Developed annual Task Planning Sheets, Concept of Operations, Program Management and Systems Engineering Plans. Executed ADKAR analysis and address areas of concern. Served as the Lead Sr. Financial Manager executing 62.5M Total Obligation Authority. Managed budget execution and reporting for the Communications Systems Department and Information Warfare Systems teams. Led the development of the Configuration Management business rules for the Centurum Process Improvement Group. Served as Earned Value Management training instructor and coordinator.

Confidential

Enterprise Resource Planning ERP Financial Management / Training coordinator/ Project Management Change Management Specialist

Provided direct oversight for the development, scheduling, and delivery of all SharePoint training curriculum for the Navy ERP installation. Maintained continuous improvement initiatives through process analysis conducted via surveys, direct observation, and structured interviews. Lead the coordination, planning and scheduling of the Navy ERP implementation and system cutover. Supported the Implementation of the Communications strategy. Provided ERP Configuration guidance to Site point of contacts. Created and managed the ERP Implementation strategy for all SPAWAR Sites. Managed both technical and non-technical tasks to achieve programmatic goals, monitor milestones and accomplishments, establish tasking priorities, assess performance, and implement remedial actions as needed.

Confidential

Deputy Customer Technical Representative / Financial Manager

Appointed as the NMCI Enterprise Lead / Director, and Contract Core for the Navy Marine Corps Intranet Command Information Office. Developed policies, procedures and technical guidelines supporting the initial DOD NMCI implementation and sustainment efforts. Provided support to the Information Security and Command Compliance Office. Conducted platform system readiness and compliancy and Project Audit and Risk Assessment Reviews. Performed Business process mapping to capture process areas/steps, data utilization, interfaces, and governances. As the Lead CIO Sr. Financial Manager, managed budget execution and reporting of 535M Total Obligation Authority for SPAWAR HQ CIO NMCI. Provided direct support PEO C4I Chief Information Office CIO . Led and responsible for inventory management, and asset reconciliation. As a member of the Mission Critical Key Essential personnel for the Enterprise password reset project, planned, coordinated and executed over ten thousand successful hard password resets for both classified and unclassified user accounts received highest level award Lightning Bolt Award for this effort .

Confidential

Assistant Customer Technical Representative/SR. Financial Analyst Change Management Specialist

Severed as the Lead Jr. Financial Manager for PMW 760 Navy SATCOM, responsible for the management budget execution and reporting of 15M Total Obligation Authority. Assisted in the development of systems and procedures to improve the quality and efficiency with management and information produced for senior management. Served as the primary customer liaison between PEOC4I Program Office, NMCI, and EDS for PMW 760. Conducted asset reconciliation for over ten thousand NMCI assets within the Program Office.

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